Resolved – Turnitin Similarity Report Slowness

Resolved April 23, 2024 at 2:37 PM CT.

The Similarity Report service has been restored.

The incident occurred between the following times:

Central Time: April 21, 12:20 AM – April 23, 1:45 PM


Turnitin experienced a service incident around 1:00 AM on April 22, 2024. Turnitin Support has put in a fix and they are monitoring the results.

There may be delays in Similarity report generation while they work through a backlog caused by the incident.

Fall 2024 Faculty Prep Days

SAVE THE DATE: Fall Faculty Prep Days August 15 & 16

Join The Center for Instructional Technology to get your Fall courses polished and ready to go. CIT is hosting two days of workshops and one-on-one technical and pedagogical assistance to get you ready for the Fall semester. CIT will share more information about the event, including a detailed event schedule and registration links in July 2024.

April Instructor News from the Center for Instructional Technology   

Hello from your colleagues in CIT! Below, you’ll find announcements and events to assist you with teaching and learning needs.   

 

We are ready to make changes: Share Your Insights on CIT’s Monthly Instructor Newsletter  

CIT is dedicated to keeping you informed and engaged with instructional technology news. As part of our ongoing efforts to enhance communication and resource sharing, we kindly request your participation in a brief (5 question) survey online at https://forms.office.com/Pages/ResponsePage.aspx?id=jnIAKtDwtECk6M5DPz-8p5goneL_t95MgGXO0gwnZ6BURUxDMFZBTkhFQUhCMlBTWEY1UzVLODdLTi4u 

This survey aims to gather your valuable input on how we can tailor the CIT monthly instructor newsletter to best suit your preferences and needs. Your feedback will significantly influence the content, format, and delivery of the newsletter, ensuring that it becomes a valuable and enjoyable source of instructional technology news every month. 

We sincerely appreciate your time and insights as we strive to create a better newsletter for UA faculty, instructors, and academic administrators. 

 

Save the Date: Global Accessibility Awareness Day 2024! 

Please plan to join us on May 16, 2024 as we celebrate advancements in accessibility at UA! Let’s build knowledge, skills, and community together. We will soon share more details about the day’s activities. Thank you for being an ally; your dedication makes UA better for all! 

 


 

Meet the new Blackboard – Blackboard Learn Ultra Course View  

Blackboard Learn Ultra Course View (“Ultra”) offers a simple, modern, intuitive, and consistent interface across devices and a more streamlined experience for instructors and students. All Blackboard courses will be designed and delivered in Ultra by Spring 2026, and instructors of non-OTIDE courses can teach with Ultra now. Visit the CIT site to learn more about Ultra and UA’s plans, join or watch a recorded demonstration/information session, or request a practice course: Blackboard Learn Ultra Course View 

Ultra Good Features 

Unsplash royalty-free image service 

You can now easily search for and add royalty-free, high-quality images to your Ultra course! No more hunting for good visuals or copyright concerns – simply select the Image button in the content editor, choose Stock images from Unsplash as the image source, enter keywords to search, and select images to add.  

 Insert image options for Unsplash. The search terms are autopopulated from your text, but you can select the X (close) button and use your own search terms if you’d prefer. 

Try it out by creating a course banner using Unsplash. 

Anthology Community  

YOUR VOICE MATTERS! Ask and answer questions, engage in user groups and programs, submit product feedback and more – join theAnthology Communityto connect with Blackboard users around the world! Create a Community account and participate inTeaching & Learning discussions, joinproduct or user groups, and subscribe toblogs. Here are some highlights from the Community. 

Blackboard Learn Ultra User Group 

The Blackboard Learn Ultra User Group is a favorite among CIT staff. Teaching or thinking about teaching with Ultra? Check out these group meetings, led by Ultra users, that feature presentations, panels, workshops, and Q&A with institutions and experts.

Blackboard Learn Ultra Course Seminar 

Ready to start preparing your course in the Learn Ultra Course View? 

This program, comprised of two 1-hour sessions, will provide you with the information and best practices to start building and preparing your course in the Learn Ultra experience. We’ll explore the Learn Ultra course features and functions within two primary areas: 

  • Setting up and designing a Learn Ultra course. 
  • Using the course for assessment, interaction, collaboration, and learner support. 

This program is for instructors, course builders, instructional designers, and others who support educators in the design and execution of their courses. 

Upcoming webinars: 

  • April 17 & 18 | 10:00 – 11:00 a.m. EDT 
  • May 14 & 15 | 3:00 – 4:00 p.m. EDT 
  • June 12 & 13 | 10:00 – 11:00 a.m. EDT 

Register here: Learn Ultra Course Seminar for Instructors 


CIT Technology and Tool Highlights  

Adobe Portfolio  

Adobe Portfolio is a tool that empowers both students and instructors at The University of Alabama  to showcase their work, build their personal brand, and enhance their professional profiles. Adobe Portfolio offers a versatile platform to curate and present your achievements. Let’s explore some exciting ways to leverage this resource: 

  • Showcase Student Work: Students can create digital portfolios to display their class projects, artwork, and other accomplishments.  
  • Highlight Coursework: Whether it’s essays, presentations, or multimedia projects, a portfolio provides a professional platform to exhibit students’ academic work. 
  • Internship and Job Search: Students can curate their portfolios to include internship experiences, relevant skills, and career aspirations.  
  • Personal Branding: Instructors and students alike can use Adobe Portfolio to establish their online presence.  
  • Project Documentation: Adobe Portfolio allows users to document and present their work in an organized manner. 
  • Collaborative Projects: Instructors can encourage collaborative projects among students. Teams can create joint portfolios to showcase group work, collaborative research, or interdisciplinary efforts. 

Members of the UA community have free access to Adobe Portfolio through our Adobe Creative Cloud license.  

How are UA Instructors using the tools?  

“Adobe Portfolio allows Hospitality Management students to create digital portfolios that showcase their internship experiences.  Students show creativity, knowledge, and professionalism through their projects.” 

  Morgan Milstead

Morgan Milstead | CFCS, CPF  

Senior Instructor and Academic Advisor 

 Hypothesis: Social Annotation in Action 

 Cerritos College and Hypothesis: Revolutionizing Engagement, Retention and Student Outcomes 

  “The retention shot up in that class in particular, it was transformative.,” – Professor Francie Quaas-Berryman, Cerritos College. 

 Don’t just take our word for it! Hear the story from faculty at Cerritos College and how they implemented Hypothesis that resulted in increased engagement, grades, and retention. 

 Learn more here. 


Upcoming Learning Opportunities  

New to one of our instructional tech. tools? We would love to guide you step-by-step or provide tips and ideas for using technology in your class. Just let us know how we can help!  

04.04  |  Meet the New Blackboard: Blackboard Learn Ultra Demonstration and Information Session

04.08  |  Live Polling with MS Forms 

04.08  |  Turnitin Basics 

04.08  |  Understanding Similarity Reports and Scores 

04.09  |  Getting Started with Panopto 

04.11  |  Gradescope Basics 

04.16  |  Doing more with Panopto 

04.17 | AnnotatED 2024 – a Hypothes.is event

04.18 | Meet the New Blackboard: Blackboard Learn Ultra Demonstration and Information Session 

04.25 |  Turnitin Basics

04.25  |  Understanding Similarity Reports and Scores 

04.26  |  Fostering Student Engagement in Blackboard Learn Original 

04.29  |  Meet the New Blackboard: Blackboard Learn Ultra Demonstration and Information Session 

Turnitin and Gradescope Maintenance April 20

Please be aware that Turnitin has scheduled down time on Saturday, April 20 for 5 hours. This is a maintenance window from 9:00 AM – 2:00 PM CDT.

Turnitin and Gradescope will be unavailable to all students and faculty during this time.

March Instructor News from the Center for Instructional Technology   

Hello from your colleagues in CIT! Below, you’ll find announcements and events to assist you with teaching and learning needs.   

 

Launch of UA Accessibility Forum  

UA’s Technology Accessibility Team is excited to announce the launch of the Accessibility Forum.  The forum aims to unite the campus community and share accessibility wins, updates, and other accessibility-related information.  All UA faculty and instructors are invited to participate in the forum to learn more including accessibility in all aspects of teaching and learning at UA. Please join us for the first forum meeting scheduled for March 5 in A232 Gordon Palmer at 9:00 am.   

Kristen Kaylor, Sr. Accessibility Instructional Designer in UA Online Teaching Innovation and Digital Education (OTIDE) will be the guest speaker for this month’s meeting.  She will present A.I. Unleashed: Transforming the Accessibility of Images, Graphics, and Math Through Alt Text Automation. The team will also share important accessibility updates for the campus community. 

We are looking forward to seeing you at our first Accessibility Forum meeting! 

 

CIT at OLIS 

CIT was thrilled to participate in the Online Learning Innovation Summit, a professional development conference that brings together faculty, staff, graduate students, K-12 teachers and administrators from The University of Alabama and the region. Held March 1 at the Bryant Conference Center, OLIS featured presentations, workshops, demonstrations, and discussions around online learning and teaching technologies.  

Visitors to the CIT table were greeted with giveaway items and discussions of creative and effective ways to integrate instructional technologies into their classroom or online course. CIT staff Melissa Fortson and Dr. Rachel Thompson presented Artful Achievement: The University of Alabama’s Blackboard Learn Ultra Journey, a session on UA’s rollout of Blackboard Learn Ultra Course View. 

 


There’s more to Learn with Ultra – Blackboard Learn Ultra Course View  

From the simple, modern, intuitive, and consistent interface across devices to the streamlined experience for instructors and students, there is more to Blackboard Learn Ultra Course View. Instructors of non-OTIDE courses can teach with Ultra now, and all Blackboard courses will be designed and delivered in Ultra by Spring 2026. Visit the CIT site to learn more about Ultra and request a practice course: Blackboard Learn Ultra Course View 

Ultra Good Features 

Forms 

Do you need to collect information to place students in clinical experiences? Survey your class to gauge interests or opinions? Conduct formative assessments? Instructors teaching with Ultra can now create Forms!  

Ultra’s Forms page showing the dropdown menu for question types .

Available question types include Essay, Likert, Multiple Choice, True/False, Text, Local File, and File from Cloud Storage. Among other settings, you can adjust the due date, grade category, whether the form is graded or not, and how many attempts students have to complete the form. You can work with the responses in Learn or download them as a CSV file.  

Class Conversations 

Teaching with Ultra? You can enable Class Conversations for individual content items so students can discuss the content with you and their classmates: asking for help, sharing sources, or answering questions others have. As the conversation develops, it appears only with the relevant content. Conversations don’t appear on the discussions page.  

Conversations layer in an Ultra course 

You can enable conversations for these content items:  

  • Documents  
  • Assignments  
  • Group assignments  
  • Tests  
  • Group tests  
  • Offline submissions  
  • Links to teaching tools  

Check out Forms, Class Conversations, and other Ultra good features: Request a Blackboard Ultra Practice Course.    


 

CIT Technology and Tool Highlights  

Flip  

Did you know that 84% of educators see greater engagement from their students when using Flip.  

Here are some simple ways to use Flip to prompt student creativity throughout the school year: 

  • Introductions - A great way to start off the semester is to create an Introduction topic (assignment or activity) via Flip so students can share information about themselves and their learning goals. 
  • Prompt students to share their opinions and build presentation skills – Flip provides students with ongoing opportunities to share their experiences, opinions, or reflections any day of the year via videos vs writing. 
  • End of semester reflections - Ask students to set goals for themselves at the beginning of the semester and then revisit those at the end the semester.  

How are UA Instructors using the tools?  

“I’ve found Flip to be a game-changer in my graduate-level courses! I currently use Flip for my in-person and online courses for class discussions, assignments, and project presentations. Flip has fostered a more dynamic learning environment where everyone actively participates, and I’m truly impressed by its impact on my teaching and student learning. I’ve been particularly impressed by how much my graduate students enjoy using Flip for discussions. The asynchronous nature of Flip allows them to contribute thoughtfully on their own schedules, fostering deeper reflection compared to traditional in-class discussions. They also appreciate the increased accessibility, allowing students juggling work and personal commitments to fully participate. The low-pressure video format has been especially helpful for students who might otherwise feel hesitant to speak up in class, leading to richer and more diverse discussions. Overall, Flip has created a more inclusive and engaging learning environment for my graduate students, and they consistently express their positive experiences with the platform.”  

Elizabeth McDonald, Elizabeth A. McDonald, Ph.D.  Assistant Director for Instructional Design  UA Online, Teaching Innovation and Digital Education

Elizabeth A. McDonald, Ph.D. 

Assistant Director for Instructional Design 

UA Online, Teaching Innovation and Digital Education

 

Respondus Monitor  

Respondus Lockdown Browser is a browser that locks down a testing environment within Blackboard. Respondus Monitor is an add-on feature for Lockdown Browser that uses a webcam to record student exam sessions and flags suspicious behavior for instructor review. 

Screen Recording  

Sometimes you want to see what’s happening on a student’s screen during an online assessment. Perhaps it’s to investigate a suspicious behavior or to verify a student’s claim that a question didn’t display properly. You might require students to provide an oral explanation of a spreadsheet or watch them type a translation. There are many ways to take advantage of the new screen recording feature in Respondus Monitor: Screen Recording for Respondus Monitor 

Show Your Work  

An optional setting in Respondus Monitor, the “Show Your Work” feature allows students to show their written work or notes at the end of an online exam by taking pictures of the written materials with their webcam. Submitted photos appear in the proctoring results. Learn more: Using the “Show Your Work” feature in Respondus Monitor

Video embed: Respondus Monitor: Show Your Work Feature, https://www.youtube.com/watch?v=eU-kf23JGTU
 

Live Chat Help 

Live chat help for students is available within LockDown Browser when using the Respondus Monitor webcam proctoring feature. Chat agents can assist test takers with pre-exam issues related to the webcam and microphone. Live chat is accessible within the pre-exam steps (select “It’s not working” at any time) and within Help Center (select the “Need More help?” button). Both options will walk users through troubleshooting steps before beginning a chat with an agent.  


 

Upcoming Learning Opportunities  

New to one of our instructional tech. tools? We would love to guide you step-by-step or provide tips and ideas for using technology in your class. Just let us know how we can help!  

 

03.04  |  Doing more with Panopto webinar  

03.04  |  Teaching with Blackboard: Creating Assessments in Learn Original webinar 

03.05  |  People.ua.edu workshop 

03.07  |  Build a digital portfolio and personal website 

03.07  |  Teaching with Blackboard: Fostering Student Engagement in Learn Original webinar 

03.07  |  Meet the New Blackboard: Blackboard Learn Ultra Demonstration and Information Session 

03.08   |  Teaching with Blackboard: Using Groups in Learn Original webinar 

03.18  |  Teaching with Blackboard: Creating Accessible Course Content webinar 

03.19  |  Live polling with Microsoft Forms 

03.21  |  Teaching with Turnitin: Turnitin Basics webinar 

03.22  |  Meet the New Blackboard: Blackboard Learn Ultra Demonstration and Information Session 

03.26  |  Flip Tech Support Office Hours 

03.28  |  Teaching with Gradescope: Gradescope Basics webinar 

03.29  |  Teaching with Blackboard: Blackboard Learn Basics webinar 

Launch of UA’s New Accessibility Forum

UA’s Technology Accessibility Team is excited to announce the launch of the Accessibility Forum. The forum aims to unite the campus community and share accessibility wins, updates, and other accessibility-related information. All campus members are invited to the first meeting scheduled for March 5, in A232 Gordon Palmer at 9:00 am.

We are excited to have Kristen Kaylor, Sr. Accessibility Instructional Designer in UA Online Teaching Innovation and Digital Education (OTIDE) as our guest speaker. She will be presenting A.I. Unleashed: Transforming the Accessibility of Images, Graphics, and Math Through Alt Text Automation. We will also be sharing important accessibility updates for the campus community.

We are looking forward to seeing you at our first Accessibility Forum Meeting!

February Instructor News from the Center for Instructional Technology   

Hello from your colleagues in CIT! Below, you’ll find announcements and events to assist you with teaching and learning needs.   

Safeguard your and your students’ rights and data. 

Please ensure that all official UA communications, including email communications between students and faculty, are conducted via approved tools such as Blackboard or your UA email account. The use of personal email accounts for conducting University business is prohibited by the Terms of Use of University Technology Resources.

Please contact cit@ua.edu if you need assistance with communication with students via Blackboard or if you have any questions or concerns. 


Simplify your Blackboard Learn course – Ultrafy it!  

Blackboard Learn Ultra Course View (“Ultra”) offers a simple, modern, intuitive, and consistent interface across devices and a more streamlined experience for instructors and students. All Blackboard courses will be designed and delivered in Ultra by Spring 2026, and instructors of non-OTIDE courses can teach with Ultra now. Visit ultra.ua.edu to learn more about Ultra and UA’s plans, join or watch a recorded demonstration/information session, or request a practice course.

Ultra Good Feature: Course Activity Report 

Table view of the Course Activity Report in an Ultra course.

Table view of the Course Activity Report in an Ultra course. 

Ultra’s Course Activity Report helps you understand how well your students are performing and how much they are interacting with your course. When you use the report in conjunction with the Overall Grade, you can:  

  • Identify potentially struggling students based on their overall grade, missed due dates, the number of hours they spend in your course, and the number of days since their last access. 
  • Message students who are falling behind and encourage them to increase their course activity. 
  • Congratulate students performing well in your course and ask them to be mentors. 
  • Customize your course alerts to identify potentially struggling students when their overall grade drops below a specific value, they’ve missed due dates, or they haven’t accessed the course for a certain number of days. 
  • Download data to analyze with other tools or share with other instructors or mentors of the course. 

Check out the Course Activity Report and other Ultra good features: Request a Blackboard Ultra Practice Course. 

Adobe Academic Essentials for UA Faculty  

Looking for ways to explore how you can supercharge your creativity in Higher Education and learn the essentials of digital creativity, focusing on presentations, podcasting, video, data visualization and how Adobe tools can support student outcomes? The Adobe Academic Essentials series is for you. 

Join us starting on February 6 for the Academic Essentials learning series hosted by Adobe’s Authorized Training Professional Learning Partner EdgeGain. 

This series is free, with workshops from 60 to 90 minutes, created by faculty for faculty. 

Go to Adobe’s live Professional Learning calendar and sign up today. 


CIT Technology and Tool Highlights  

Hypothesis  

Looking to increase student engagement? Check out the upcoming events hosted by Hypothesis, UA’s platform for social annotation. 

AI and the Future of Learning – Trends, Challenges, and Opportunities

This session is designed to offer valuable insights on AI in your classroom and provide strategies for AI and social annotation for 2024. Expect to gain practical tips and immediately applicable strategies for your courses.

Feb 15, 12:00-1:00 pm 

CIT Knowledge Base  

Need a quick answer? There’s a guide for that.  

You’re in luck, CIT offers a self-serve information library called the Knowledge Base. The CIT Knowledge Base supports all UA users seeking help or answers to instructional technology questions.   


Upcoming Learning Opportunities  

New to one of our instructional tech. tools? We would love to guide you step-by-step or provide tips and ideas for using technology in your class. Just let us know how we can help!  

 A few workshops are highlighted below.  Keep up to date on all the training sessions at https://cit.ua.edu/workshops/ 

  Teaching with Blackboard Sessions   

  • Blackboard Learn Ultra Demonstration and Information Session  
    • Thursday, February 8, 11 – 11:30 AM, Online 
    • Monday, February 19, 2 – 2:30 PM, Online 
  • Blackboard Learn Basics  
    • Thursday, February 15, 2 – 3 PM, Online 
  • Creating Accessible Course Content  
    • Friday, February 9, 10 – 11 AM, Online 
  • Fostering Student Engagement in Learn Original  
    • Friday, February 2, 10 – 11 AM, Online 
  • Grading and Managing the Gradebook in Learn Original  
    • Thursday, February 29, 2 – 3 PM, Online 
  • Using Groups in Learn Original  
    • Thursday, February 8, 2 – 3 PM, Online 

Register for CIT-led Teaching with Blackboard workshops and webinars.   

Teaching with Turnitin Sessions   

Turnitin provides tools for grading and peer review and helps deter and prevent plagiarism by checking student-submitted work against an extensive online database. 

  • Turnitin Basics  
    • Tuesday, February 5, 2 – 3 PM, Online 
  • Thursday, February 22, 2 – 3 PM, A232 Gordon Palmer Hall
    • Friday, February 23, 10 – 11 AM, Online 
  • Understanding Similarity Reports and Scores  
    • Monday, February 12, 2 – 3 PM, Online 

Register for CIT-led Teaching with Turnitin workshops and webinars.   

Teaching with Gradescope Sessions  

Gradescope helps instructors quickly grade and provide feedback on paper-based and online assessments: exams, quizzes, bubble sheets, homework, problem sets, programming assignments (graded automatically or manually), and more.  

  • Gradescope Basics  
    • Thursday, February 22, 11 AM – 12 PM, Online 

Register for CIT-led Teaching with Gradescope workshops and webinars.   

 

People.ua.edu Workshop 

Create your professional faculty website using our easy, drag and drop web platform. In this session, you’ll learn how to add text and pictures, create column layouts, add video, audio, and hyperlinks, and add and rearrange pages.

Wednesday, February 7, 10 – 11:30 PM 

Register for the People.ua.edu workshop.

Introduction to Panopto 

This webinar aims to cover the basics of using the lecture capture and video platform, Panopto.

Thursday, February 8, 1 – 2 PM 

Register for the Introduction to Panopto workshop.

Flip Tech Support Office Hours 

Join CIT for a virtual Flip office hour pop-in session. Drop-in at any time during the virtual session to receive personalized assistance or guidance for using Flip.

Tuesday, February  27, 2 – 3 PM 

Join the FLip Support Office Hours for February.


As always, we are available Monday-Friday, 8:00 AM – 4:45 PM to help you. We look forward to working with you soon.

Email – cit@ua.edu | Phone – 205-348-3532 | Website and Knowledge Base

Known Issue – Panopto Video Playback

An issue, starting January 29, 2024, causes attempts to view Panopto videos to fail intermittently. Panopto Support is working to resolve this issue. 

CIT will update this post as we receive more information.

Resolved – Panopto errors

Update 1/6/24 @2:45 PM: The errors with student submissions and video playback are resolved.


There is a known issue regarding error messages while using Panopto lecture capture software. Users may experience an error while submitting a panopto video assignment or viewing videos with clips.

Panopto Support is investigating this issue. We will keep you updated as we receive more information.

Known Issue – Turnitin maintenance Jan 27

Upcoming scheduled maintenance notice

Turnitin will have a planned 4 hour maintenance window on Saturday, January 27, 2024 10:30 AM – 2:30 PM. The following services will be impacted:

  • Turnitin Feedback Studio
  • Turnitin Draft Coach
  • Gradescope