Resolved: MyBama Blackboard Learn Channel

Users are encountering various issues accessing or viewing courses in the Blackboard Learn channel in MyBama. While this issue is being resolved, click on the “Access all of your Blackboard Learn Courses” link or go directly to Blackboard:

Edit: Channel now displays courses for the three most recent semesters, as intended.

Microsoft Office Update Causes Turning Point and PowerPoint Conflict

A recent Microsoft Office update causes Turning Point and PowerPoint to conflict with each other. If TurningPoint gives you the following error message “TurningPoint has detected an open version of PowerPoint. You must close out of PowerPoint before proceeding into ‘PowerPoint Polling,’” please follow these steps:

  1. Uninstall Windows Update KB4464577
  2. Use the Microsoft tool linked below to block that update:

Welcome to Fall 2019!

Hello and welcome to fall semester 2019! The Center for Instructional Technology (CIT), formerly the Faculty Resource Center, is here to support your use of The University of Alabama’s enterprise-wide instructional technologies. For Fall 2019, there are some notable changes to our supported technologies:

Blackboard Learn

  • You may get a Privacy User Agreement checkbox when logging into Blackboard Learn for the first time since our May 2019 upgrade. This user agreement is Blackboard’s notification of compliance with the GDPR privacy regulations.
  • UA’s Blackboard theme/color scheme was recently updated, so some colors may display differently for you. If some of your course text is less legible, visit

Tegrity Lecture Capture

  • McGraw Hill, Tegrity’s parent company, has announced that they will discontinue support for Tegrity in 2020.  Panopto ( has been chosen to replace Tegrity as UA’s primary lecture capture solution.  Fall 2019 is the last semester that Tegrity will be available. Panopto is available now in most of our multimedia classrooms. The workflow for Panopto is similar to Tegrity and it offers new features as well. Instructors can download the Panopto recorder to make recordings on their office or home computers. We will migrate some frequently used and newly created Tegrity content into Panopto this Fall.  Users will have an opportunity to request that recordings be transferred into Panopto. If you have any questions about this transition,

Turning Technologies Clickers

  • We have updated the Turning Technologies clicker connection with Blackboard to make the tools synch more successfully. Instructors MUST click on the clicker registration link in their Blackboard course BEFORE using clickers in class. Please see the updated tutorials on our website to view the new process for downloading a course list and other changes.

Campus WIFI

  • This summer, the wireless network WPA2 was decommissioned. Eduroam is now the official wireless internet network at UA. Connect with your email address and myBama password. More information is available at

Adobe Creative Cloud in Labs

  • Adobe has changed how it licenses its software. Now all students, faculty and staff that access Adobe products in a computer lab will be required to login with an AdobeID. Faculty and staff will login with an Enterprise Adobe ID provided by UA. To create this ID, visit Students will login with a free Adobe ID. To create this ID, students can visit  More information is available at

The CIT also supports the technologies that integrate with Blackboard – Box, Turnitin, Collaborate, TurningPoint (clickers), and VoiceThread, to name a few. Please visit and to explore our instructional technology and accessibility support offerings. We have a full schedule of workshops and webinars for the Fall semester, as well as our tutorials, on our website. We can also assist you with setting up your professional website via Visit the People site to request a website and schedule a workshop. To check on the status of our technologies, visit our Known Issues page at

Contact us via email at

Have a great semester!



Black Course Menu Text

After our August 2019 update of UA’s Blackboard Learn system, we have noticed some instances of course menus with black text, which renders it virtually unreadable.

The fix for this issue is to go to the Course Management menu, then

  1. Customization > Teaching Style
  2. Scroll to check settings, the text under “Menu Style” shows it’s blue (following the previously applied colorful theme).
  3. Click the chevron next to Text Color, and enter FFFFFF (white) for the Color Value, press Apply, then Submit at the bottom of the page.
  4. The menu text should return to the default white color.

Blackboard Learn Privacy Notice

Users logging in to Blackboard Learn after recent upgrades may be asked to agree to Privacy Terms and Conditions via a click-through announcement. This announcement is part of Blackboard’s efforts to meet newly required international data privacy regulations, including the European General Data Protection Regulation or GDPR. The GDPR and other data privacy regulations require that users be asked to newly agree to existing privacy notices.Blackboard Privacy Notice click-through

New Drop-In Sessions for Instructors and Students

Instructors and students are invited to stop by on one of two scheduled sessions at the Center for Instructional Technology in Gordon Palmer Hall for help preparing for the Fall 2019 semester.

On Tuesday, August 20th, between 9am and 2 pm, instructors can stop by A232 Gordon Palmer Hall for assistance in setting up their Blackboard course. Bring your laptop or flash drive and make sure your course is available, and upload your syllabus. Learn some basics, set up your grade center, and find out about other instructional technology tools available to UA instructors.

On Tuesday, August 27th, between 9am and 2 pm, students can stop by A232 Gordon Palmer Hall to get familiar with Blackboard, customize their notification settings, learn how to submit assignments, and register their clickers.

And, of course, walk-ins are always welcome. Come see us and chat about your instructional technology needs and wants.

Collaborate Maintenance – July 26, 2019

Blackboard will be performing scheduled infrastructure maintenance on Friday, July 26, 2019 from 1:00 AM – 5:00 AM. Collaborate users may experience brief periods of intermittent availability during this time.

Blackboard Learn downtime August 7-9

UA’s Blackboard Learn system will undergo mandatory security-related maintenance from Wednesday, August 7 at 8 p.m. until Friday August 9 at 5 p.m. Our Blackboard Learn servers will be unavailable during this maintenance period.

Blackboard Slowness – July 5th, 2019

Many Blackboard customers, included UA, have been experiencing intermittent slowness issues since the morning of Wednesday, July 3rd. Blackboard is aware of the problem and they are working to correct the underlying issue.