Panopto is investigating increased latencies and error rates. Some students are reporting error messages referencing technical difficulties. More on the Partial Service Disruption from Panopto- http://trust.panopto.com/
Update, April 2, 8:43 am: After overnight maintenance, Panopto is fully operational.
The latest version of Panopto for Mac will not work with macOS 10.12 (Sierra). We recommend upgrading your OS version.
Blackboard Learn Scheduled Maintenance
Blackboard Learn will be unavailable Saturday, March 28 from 2:30am – 6:30am CST while scheduled maintenance is conducted.
Blackboard Collaborate Ultra will be undergoing maintenance Friday, March 27, 2020 1:00 AM EDT (GMT -4) until Friday, March 27, 2020 5:00 AM EDT (GMT -4). Collaborate Ultra customers will experience intermittent availability during these maintenance windows.
The Blackboard Learn course messages module formerly on the My Courses and My Institutions tabs is no longer available. This tool was independently developed and is no longer functional. Course messages still work within Blackboard courses and can be accessed in the course tools menu.
In order to help instructors and students transition to online learning, Blackboard Ally for LMS has been enabled in all Blackboard courses. Ally helps make digital course content more accessible by automatically providing alternative formats (such as semantic HTML, audio, ePub, and electronic Braille) and providing instructor feedback and guidance on fixing accessibility issues in a course. Please visit the UA Technology Accessibility website for more information.
Blackboard will be performing scheduled infrastructure maintenance for Collaborate Ultra on Thursday, March 26, 2020 between 1 a.m. – 5 a.m. CDT. Collaborate Ultra users will experience intermittent availability during this maintenance window.
Blackboard will be performing unscheduled infrastructure maintenance for Collaborate Ultra in US (AWS Virginia) on Saturday, March 14, 2020 from 1:00 PM EDT (Eastern Daylight Time) GMT -4 hours to Saturday, March 14, 2020 6:00 PM EDT (Eastern Daylight Time) GMT -4 hours. The expected duration of downtime for this work is 3 hours, during which Collaborate Ultra users may not have access to Ultra sessions, recordings or scheduler. Users may experience intermittent availability throughout the remainder of the window. Please be aware that the complete maintenance window will be used if necessary.
On Friday, March 20th, 2020, between the hours of 1:00 a.m. – 5:00 a.m. CDT, Blackboard Cloud Services will be performing network maintenance on the data center that houses UA’s Blackboard Learn instance. While they anticipate no interruption in service as a result of the work being performed, they cannot entirely rule out periods of service interruptions during these maintenance windows. They will make all efforts to keep any service disruption within the window to a minimum, but clients should be aware that interruptions are possible.
MacOS users that have upgraded their operating system to Catalina (10.15) are unable to use their webcam in Blackboard Collaborate Original sessions. After upgrading to MacOS Catalina (10.15), users will receive a “No video sources found” error when attempting to use their webcam.
