Resolved – Turnitin Similarity Report issue

Resolved– Turnitin Support has resolved this issue.

This service disruption happened between August 7, 2024 3:00 PM to August 9, 2024 11:15 AM.


Users may have intermittently found that Turnitin Similarity Reports were stuck processing, or experienced issues in downloading a copy of a Similarity Report and/or digital receipt.

Please contact the Center for Instructional Technology if you are still experiencing any issues with Turnitin Similarity Reports.

Known Issue – Hypothesis and YouTube Video Transcript Error

Hypothesis is experiencing an issue with the YouTube video transcript API.

Explanation: New YouTube assignments created within Hypothesis will not display transcripts for annotation due to an issue with the YouTube video transcript API. The Hypothesis team is actively working with YouTube to resolve this issue. 

Existing YouTube assignments will continue to function as expected.

Need help? Submit a help request to Hypothesis Support using this link.

Known Issue – Simple Syllabus

Courses and course materials may take 24-48 hours to appear in your syllabus in Simple Syllabus.

Explanation: Simple Syllabus receives nightly updates from Banner/myBama for instructor and student enrollment and course/section creation. Course materials listed with the University SUpply Store may not appear in Simple Syllabus for 2 days.

Need help? If Simple is not updated after 2 days, use the Simple Syllabus Help button or contact cit@ua.edu to open a support request.

August 2024 Instructor News from the Center for Instructional Technology

Greetings from your Center for Instructional Technology! CIT provides training, support, and consultations for UA’s instructional technologies and technology accessibility. Visit cit.ua.edu to find step-by-step guides with pictures, discover upcoming workshops and webinars, or book an appointment. You can also reach us at cit@ua.edu or 205-348-3532 or visit us in A203 Gordon Palmer Hall.​


Join CIT for the 2024 Faculty Prep Days, August 15 & 16

Get your Fall courses polished and ready to go! CIT will host Faculty Prep Days, two days of in-person and virtual workshops and one-on-one help to get you ready for the Fall semester. Register to join us Thursday, August 15 and Friday, August 16, in Gordon Palmer Hall and online.

Sessions and locations are subject to change; we will share a final schedule with in-person session locations and webinar links shortly before the event.


New Faculty Orientation

New Faculty Orientation will be held August 19 & 20, 2024, at the Bryant Conference Center. In addition to offering a “Blackboard 101” session, CIT staff will share information about technology resources and supports. New faculty, we look forward to welcoming you to our table for conversation and giveaways!


Course Retirement

Academic courses in Blackboard Learn are subject to removal two (2) years following the end of the semester in which they are taught per UA’s LMS Course Retention Policy. For example, courses taught in Spring 2023 will be removed after May 2025. Spring 2022 and prior courses are being removed in September 2024. Non-academic courses, referred to as non-integrated courses, are subject to removal following two (2) years of inactivity.

‌Courses that will be removed are listed under the “Courses to be retired” term on the Blackboard Courses page. Instructors should save any needed course content or student grades. Students should save any necessary coursework as well. Steps to save content are linked below.

‌More information on the policy and instructions for backing up Blackboard content are available in the LMS Course Retention Policy FAQ.


CIT Technology and Tool Highlights

Blackboard

  • New and Updated Integrations – Integrations connect third-party resources with Blackboard. CIT recently added or updated these publisher content integrations: CSePub, McGraw Hill SIMnet, McGraw Hill ALEKS. Find a complete list of current integrations: Current Blackboard Integrations & Technical Support
  • Anthology Rebrand – Blackboard’s parent company, Anthology, has unveiled a visual rebrand that includes an updated logo and tagline. UA’s learning management system is now simply “Blackboard” (formerly Blackboard Learn).
  • Courses to Be Retired – On the Blackboard Courses page, courses slated for removal from the system are shown in their own Term “Courses to be retired.” Instructors should save any needed course content or student grades.
  • Known Issue – Emails for Old Blackboard Announcements –  Users may receive email notifications for old, scheduled Blackboard course announcements.
  • Ultra Rollout Continues – All courses will be designed and delivered in “the new Blackboard” by Spring 2026. Learn more, request a practice course, or teach with Ultra: Blackboard Ultra Course View

Flip

‌Gradescope

‌Panopto

  • A new retention policy was created: Panopto recordings will be archived 2 years after their last viewed date, and recordings will be permanently deleted 2 years after they are archived. Read complete details here: Panopto Retention Policy
  • Panopto recordings managed by OTIDE are subject to a separate policy that follows their MOU agreements. Read complete details here: Panopto Retention Policy – OTIDE content
  • CIT updated the method used to connect Blackboard and Panopto and enabled the ability to use Panopto content and folders with Ultra Course View (see How to Use Panopto with Blackboard Ultra for Instructors).
  • Panopto released Panopto 15.0, which included changes to the appearance and management of folders.

‌Perusall

Simple Syllabus

  • Did you know? You can access Simple’s Instructor Quick-start Guide using password: simple. This video guide provides a user-friendly introduction to the online syllabus platform from the instructor perspective.
  • Your courses and course materials may take 24-48 hours to appear in your syllabus in Simple Syllabus. Simple Syllabus receives nightly updates from Banner/myBama for instructor and student enrollment and course/section creation. Course materials listed with the University Supply Store may not appear in Simple Syllabus for 2 days. If Simple is not updated after 2 days, use the Simple Syllabus Help button or contact cit@ua.edu to open a support request.

‌Turnitin


News from CIT’s Technology Accessibility Team

‌Web Resources Accessibility Policy Reminder

The University of Alabama is committed to making its digital resources accessible to all users and welcomes suggestions on access improvements. The Web Resources Accessibility Policy applies to anyone responsible for creating, dissemination, selecting, or purchasing web resources on behalf of UA (students, faculty, staff, contractors, and volunteers). Please report access issues, comments, or suggestions to accessibility@ua.edu.

Accessibility Forum

If you work with digital resources or are just interested in tech accessibility, join the Technology Accessibility team in the Accessibility Forum for occasional meetups and frequent Teams conversations.  The Accessibility Forum aims to unite the campus community and share accessibility wins, updates, and other accessibility-related information. The Accessibility Forum will reconvene this fall in person and online. To join the Accessibility Forum in Microsoft Teams and receive the fall schedule, please email accessibility@ua.edu.

‌Blackboard Ally

‌Blackboard Ally is enabled in all Blackboard courses. Ally helps make digital course content accessible by automatically providing alternative formats (such as immersive reader, semantic HTML, audio, ePub, and electronic Braille) and providing instructor feedback and guidance on fixing accessibility issues in a course.  If you have questions about Blackboard Ally, please contact accessibility@ua.edu.

As you are working to create new content or revise current content, please keep accessibility in mind. Accessibility extends beyond basic alt text.  Equidox has shared a helpful article, Beyond Basic Alt Text – Charts, Maps, and Diagrams.

If you have questions about accessibility or the accessibility of your course content, please contact us at accessibility@ua.edu or visit http://accessibility.ua.edu.


News from OIT

‌These Office of Information Technology updates are of particular interest to instructors.

Learn with us! CIT regularly hosts workshops and webinars on UA instructional technologies and technology accessibility. We are also pleased to offer individual consultations and group instruction by request.


‌Upcoming Learning Opportunities

08.15 & 08.16 | Faculty Prep Days – In-person and virtual workshops and one-on-one help

08.19 & 08.20 | New Faculty Orientation

08.08 | Blackboard Learn Ultra User Group (partner event)

08.13 | People.ua.edu workshop

08.22 | Blackboard Learn Ultra User Group (partner event)

Resolved- Panopto Service Disruption 8-3

Resolved 8/3/24 6:45 AM: Panopto Support reports that the issue is resolved. They are monitoring the site to ensure that it remains resolved. This disruption lasted from approximately 5:55 AM – 6:45 AM Central.


Panopto Support is investigating a service disruption. Users may be unable to access the site and view, edit or upload new recordings.

We will update this post as we receive new information. If you have questions, please contact the Center for Instructional Technology via email or their support portal.

Resolved – Missing Course Videos Link

RESOLVED – 7/04/24 @ 4:00 AM CT: The issue is resolved. Course Videos links are now present in all courses.

If you are still having trouble accessing Panopto content, please contact CIT.


Some Blackboard courses may be missing the Course Videos link. The Course Videos link allows instructors and students to access Panopto, our lecture capture and video management software.

Workaround

If your course is missing the link, you can access the videos directly in Panopto. Follow these steps:

  1. In your web browser, visit UA’s Panopto site.
  2. Select Blackboard in the dropdown menu. This will redirect you to a Blackboard login page.
  3. Enter your myBama username and password.
  4. In Panopto, select Browse.
  5. In the pop-out tray, expand the My Courses folder to view your course folders.
  6. Choose the appropriate course folder for your Blackboard course to view videos.

If you are unable to see any video content, please contact CIT for more troubleshooting. We will update this post when the issue is resolved.

Known Issue – Simple Syllabus Issues

CIT is aware of some issues within Simple Syllabus. 1) Users may experience slowness when using Simple Syllabus. 2) Users may not see their upcoming course syllabus listed in the Simple Syllabus system.

There is a background process that is taking longer than expected, and the vendor is working to resolve it. We will update this post with any new information.

If you have any immediate questions or concerns, please contact CIT.

July 2024 Instructor News from the Center for Instructional Technology 

Hello from your colleagues in CIT! Below, you’ll find announcements and events to assist you with teaching and learning needs.


Join CIT for the 2024 Faculty Prep Days, August 15 & 16

Save the date to join The Center for Instructional Technology to get your Fall courses polished and ready to go. CIT is hosting two days of workshops (both in-person and virtual) and one-on-one technical and pedagogical assistance to get you ready for the Fall semester. Watch for the complete schedule in the August newsletter.

A Busy Blackboard Summer

Meet the new Blackboard! UA instructors can now explore and teach with Blackboard Learn Ultra Course View, and CIT and OTIDE have established a goal of having all courses designed and delivered in “Ultra” by Spring 2026.

‌Summer is a great time to explore the simpler, more modern Blackboard or prepare to teach with Ultra in the fall! Request a live course or request a practice course if you need a space to build or play, and follow along in our Ultra Team as we share tips, tricks, and things to try in Ultra this summer. We’ll invite you to the Team when we create your course.

Changes to Blackboard Learn Courses page

A June update brings changes to the Courses tab you see from the Base Navigation menu where your name appears after logging into Blackboard Learn.

 Course page with search for "medical" and current courses

Some highlights:

  • Anthology removed the carousel for navigating between terms. There is now a term selector and filter you can use on its own or with other filters.
  • You can set filters, make term choices, and add text searches. All of these are clearly displayed below the search box. Remove these search settings or filters to see more courses or organizations. Remove them by selecting the close icon “x” on each.
  • Your selections and filters are remembered automatically even if you log out or switch devices. 

For more on the Courses page, check out this CIT knowledge base article: How do I find my courses?

Action Required for Blackboard Learn Mobile App

Instructors use the Blackboard app to create content, post announcement, grade student work, and much more (see Teaching a course with the Blackboard app to learn more!).

After the Blackboard Learn App 9.6 is released (July 2024), users will be required to update the app on their devices to ensure proper functionality. Users who do not update after the release will see a red banner informing them that their session has expired.

Panopto Changes Underway

Retention Policy Updates 

To ensure that The University of Alabama’s Panopto storage quota is not exceeded, a new Retention Policy has been created. Panopto recordings will be archived 2 years after their last viewed date. Recordings will be permanently deleted 2 years after they are archived. Read complete details here: Panopto Retention Policy

Blackboard and Panopto Integration Changes Under Review

CIT has updated the method used to connect Blackboard and Panopto. We are currently reviewing the changes and making adjustments to folder structure. While this work is underway, the Panopto folder and embedded Panopto videos in your course may not look or function as expected. Please contact us if you need help, and we’ll share an announcement when the work is complete.

This change will also enable the ability to use Panopto content and folders with Blackboard Learn Ultra Course View. We’ll share more information after the update, but, for now, you can see a preview here: How to Use Panopto with Blackboard Ultra for Instructors

Upcoming UI/UX changes  

Panopto will soon release Panopto 15.0, which includes changes to the appearance and management of folders. No downtime is expected with this release.

For example, a new drop-down menu will be added to folder headers to allow highly used folder functions (Rename, Move, Share, Delete) to be accessible without having to open folder settings:

Folder Drop-down menu in Header

Read more about the changes to Panopto’s look and feel: What’s new: UI/UX Changes coming in Panopto 15.0 This update will also bring improvements to keyboard accessibility, screen reader support, and language support for Arabic. A full list of the features coming in 15.0 will be shared in Panopto’s release notes forum when the update is underway.


CIT Technology and Tool Highlights

Welcome Perusall

Perusall, an interactive social learning platform, is now integrated with Blackboard Learn, making it easier to create assignments, sync student groups and rosters, and sync your gradebook. Learn more.

Flip Changes

Effective July 1, 2024, the Flip platform is no longer available in mobile app stores, and the Flip website has transitioned to view-only mode. Users will still have access to download existing Flip videos until September 30, 2024.  Locate video and text-based discussion alternatives to Flip on the CIT website.  

Turnitin Enhanced Similarity Report

Instructors can now choose between new and classic views of the Turnitin Similarity Report. While the classic view offers familiar match types and interface, the Enhanced report has a redesigned look and feel and match groups such as “Not Cited or Quoted” or “Missing Citation,” making it easier to interpret and use as a formative learning tool to strengthen academic writing skills.

Video: Understanding text similarity for instructors: Enhanced similarity report

Read more at Turnitin Help: Using the New Similarity Report and see the new similarity report in action.  


Upcoming Learning Opportunities

New to one of our instructional tech. tools? We would love to guide you step-by-step or provide tips and ideas for using technology in your class. Just let us know how we can help! 

07.09 | People.ua.edu Workshop 

07.09 | Getting Started with Panopto 

07.12 | Meet the New Blackboard: Blackboard Learn Ultra Course View

07.25 | Doing more with Panopto

June Instructor News from the Center for Instructional Technology 

Hello from your colleagues in CIT! Below, you’ll find announcements and events to assist you with teaching and learning needs.  

Introducing Our New and Improved Newsletter! 

Thank you to each and every one of you who participated in our recent CIT Newsletter Survey. Your feedback has been instrumental in shaping our revamped newsletter, and we’re thrilled to share the exciting changes with you!

What’s New?

Tailored Content: We’ve listened to your preferences and fine-tuned our content to better suit your needs. Whether you’re interested in technology policy updates, best practices, or monthly workshops, our newsletter now delivers exactly what you’re looking for.

 Sleek Design: Our fresh design is not just eye-catching; it’s also user-friendly. Navigating through the newsletter is now a breeze, allowing you to focus on the content that matters most to you.

We believe in continuous improvement.  Keep sharing your thoughts, and together, we’ll make this newsletter even better.

Thank you! 

Ultra Good Summer!

Summer is a great time to explore Ultra or prepare to teach with Ultra in the fall! Request a live course or request a practice course if you need a space to build or play, and follow along in our Ultra Team as we share tips, tricks, and things to try in Ultra this summer. We’ll invite you to the Team when we create your course.  

Changes Coming to Flip Discussion and Video Sharing App

Starting July 1, 2024, the Flip platform will no longer be available in mobile app stores, and the Flip website (Flip.com) will transition to view-only mode. Users will still have access to download existing Flip videos until September 30, 2024.

CIT is currently assessing how these modifications will impact UA instructors. Additionally, they are exploring alternative tools that can offer instructors similar functionality to what Flip provided.

If you have any questions or concerns, feel free to reach out at cit@ua.edu.


There’s more to Learn with Ultra – Blackboard Learn Ultra Course View

From the simple, modern, intuitive, and consistent interface across devices to the streamlined experience for instructors and students, there is more to Blackboard Learn Ultra Course View. Instructors of non-OTIDE courses can teach with Ultra now, and all Blackboard courses will be designed and delivered in Ultra by Spring 2026. Visit the CIT site to learn more about Ultra and request a practice course: Blackboard Learn Ultra Course View

Ultra Good Features

You can allow anonymous discussion posts in ungraded discussions if you’d like students to feel freer to share their thoughts without judgment. You can turn anonymous posts on and off as the discussion progresses. Any posts made while anonymous keep their anonymity if anonymous posts are later turned off. Select the Discussion Settings button to customize your discussion.

Anonymous discussions 

You can allow anonymous discussion posts in ungraded discussions if you’d like students to feel freer to share their thoughts without judgment. You can turn anonymous posts on and off as the discussion progresses. Any posts made while anonymous keep their anonymity if anonymous posts are later turned off. Select the Discussion Settings button to customize your discussion.

An anonymous post in a discussion

Printing for assessments

Instructors can now print assessments, a convenient solution for:

  • Accommodating students with specific needs or limited technology access
  • Providing a printed assessment for testing in designated centers
  • Backup and record keeping
  • Conducting offline assessment
  • Documentation and compliance
  • Maintaining security and integrity

The print option is available in Forms, Tests, and Assignments with questions. Printing also provides the option to save as PDF.

To print an assessment, from Content and Settings, select Print.

Image 1. Print option from a test

Image 2. Select desired print options


CIT Technology and Tool Highlights

Respondus 

New Sensitivity Levels in Respondus Monitor

Controlling your sensitivities is a good thing. That’s especially so in Respondus Monitor.  The flagging system in Respondus Monitor now supports three sensitivity levels: Strict, Standard, and Relaxed. The default setting is Standard, and it produces results like before. The Strict sensitivity setting detects when portions of the face have moved outside of the video frame, or when both eyes of the test taker aren’t visible. When this occurs, a Partial Missing flag will appear in the proctoring results.

With the Relaxed setting, what you’ll notice most is that it reduces the sensitivity of Missing flags. If the face or eyes are partially missing from the webcam video but Respondus Monitor can still detect the student is there, the Missing flag is less likely to trigger.

To learn more about Respondus, visit cit.ua.edu/technologies/respondus/.

How does the CIT User Support Services Team support the tool?

“‌Respondus Lockdown Browser creates a secure web environment for online tests. Instructors seem more comfortable allowing tests outside of the classroom when they require the use of this browser. Our support team can help students of instructors use this tool and troubleshoot any issues they are having.”

Erin Warner

Instructional Technology User Services Program Manager

Center for Instructional Technology


Upcoming Learning Opportunities

06.06 | Build a digital portfolio and personal website 

06.12 | Live polling with Microsoft Forms

06.18 | Getting started with Panopto

06.20 | Meet the New Blackboard: Blackboard Learn Ultra Demonstration and Information Session