Category: Known Issues

Resolved: MyBama Blackboard Learn Channel

Users are encountering various issues accessing or viewing courses in the Blackboard Learn channel in MyBama. While this issue is being resolved, click on the “Access all of your Blackboard Learn Courses” link or go directly to Blackboard: ualearn.blackboard.com

Edit: Channel now displays courses for the three most recent semesters, as intended.

Microsoft Office Update Causes Turning Point and PowerPoint Conflict

A recent Microsoft Office update causes Turning Point and PowerPoint to conflict with each other. If TurningPoint gives you the following error message “TurningPoint has detected an open version of PowerPoint. You must close out of PowerPoint before proceeding into ‘PowerPoint Polling,’” please follow these steps:

  1. Uninstall Windows Update KB4464577
  2. Use the Microsoft tool linked below to block that update: http://download.microsoft.com/download/F/2/2/F22D5FDB-59CD-4275-8C95-1BE17BF70B21/wushowhide.diagcab

Black Course Menu Text

After our August 2019 update of UA’s Blackboard Learn system, we have noticed some instances of course menus with black text, which renders it virtually unreadable.

The fix for this issue is to go to the Course Management menu, then

  1. Customization > Teaching Style
  2. Scroll to check settings, the text under “Menu Style” shows it’s blue (following the previously applied colorful theme).
  3. Click the chevron next to Text Color, and enter FFFFFF (white) for the Color Value, press Apply, then Submit at the bottom of the page.
  4. The menu text should return to the default white color.

Blackboard Learn Privacy Notice

Users logging in to Blackboard Learn after recent upgrades may be asked to agree to Privacy Terms and Conditions via a click-through announcement. This announcement is part of Blackboard’s efforts to meet newly required international data privacy regulations, including the European General Data Protection Regulation or GDPR. The GDPR and other data privacy regulations require that users be asked to newly agree to existing privacy notices.Blackboard Privacy Notice click-through

Needs Grading option for showing items not included in grading calculations

Needs Grading has a new option for showing items that are not included in grading calculations, which is always unchecked by default. If the “Include in Grade Center grading calculations” setting is not selected for an assignment, test, or other Grade Center column, it will not display in Needs Grading without selecting this new option. The box must be checked each time, and you must select Go.

Screen shot showing checkbox and go button referred to in instructions

Blackboard Learn Privacy Notice

Users logging in to the upgraded Blackboard Learn system for the first time may be asked to agree to Privacy Terms and Conditions via a click-through announcement. This announcement is part of Blackboard’s efforts to meet newly required international data privacy regulations, including the European General Data Protection Regulation or GDPR. The GDPR and other data privacy regulations require that users be asked to newly agree to existing privacy notices.

People.ua.edu

All people.ua.edu sites are currently down. We will update with more information as we receive it.