Blackboard has scheduled an infrastructure maintenance for the University’s Blackboard environment. This maintenance includes a ~2 hour downtime. Blackboard will be unavailable to all users during this time. When: Wednesday, August 5, 2026Duration: 10 PM-12AM Central They are modernizing the infrastructure that supports Blackboard LMS to improve security, reliability, and long‑term scalability. The upgraded infrastructure is designed to…
Update As of July 6, 2026, Perusall no longer includes free access to their platform. Perusall users may have received an email from Perusall around June 15 regarding this change. This update applies to all Perusall courses, whether they use a textbook or instructor-uploaded materials such as articles, book chapters, and assigned readings. Going forward, all instructors using Perusall need to contact the Supply Store so access…
Turnitin has scheduled maintenance starting on Saturday, July 18th, 2026 from 10:00 AM (Central) until 4:00 PM (Central). The following services could experience intermittent availability: Start time: Saturday, July 18, 2026 at 10:00 AM CentralEstimated down time: 6 hours
Issue Users may receive an error message when attempting to login to the Blackboard mobile app if they are still seeing the old mobile app login screen. The old mobile app login screen shows a “myBama username” field and a “Password” field. The error message reads “Incorrect username/password.” Solution If a user sees the old…
Issue Users may receive an error message when logging in to Blackboard. It reads, “Sign On Error! Blackboard Learn is currently unable to log into your account using Single sign-on because the authentication request has expired. Please log out of your single sign-on and try again.” Users can choose to select the button Return to…
The Manage Blackboard Courses tool, in myBama, is getting an update to its interface. This tool allows the instructor of record to enable Blackboard for their course, if it isn’t already available, and to combine sections into super sections. The upcoming interface change makes the tool branded for UA and digitally accessible for all users.…
On May 10, 2026, the Blackboard login page changed to provide login paths for UA users and non-UA users to access their Blackboard courses. What does this mean for you? Access Blackboard via direct URL If you access Blackboard via https://ualearn.blackboard.com or the Blackboard mobile app, the login page will have a new look. Users…
The Office of Information Technology (OIT) is transitioning The University of Alabama to a new single sign-on (SSO), Okta. This effort will consolidate all university login experiences into one secure, consistent system. As part of this transition, the Blackboard login page will change to provide login paths for UA users and non-UA users to access…
Update 04/13/26: Blackboard Ally has processed the majority of the backlog which should decrease the delays for course syncs & copy processes. Blackboard Support is monitoring this issue and will continue to provide updates. Issue Faculty may experience intermittent delays in the Ally processing of content added to Blackboard. This means that new content added…
Issue There is an issue with using iClicker (a third-party tool) through the Macmillan Achieve integration. Currently, faculty may experience an issue with iClicker grade columns in the Blackboard Gradebook. If a column is deleted by the instructor, that column may reappear along with duplicate iClicker grade columns. iClicker is a polling solution offered by…
