Known Issue – Third-party tools may give errors in Blackboard
- January 4th, 2024
- in Known Issues
Users may receive an error message when accessing third-party tools and integrations within Blackboard. Third-party tools and integrations allow you to easily access information, documents, and services outside of Blackboard Learn. Textbook publisher content is an example of a third-party tool.
Old integrations are phasing out
Some integrations are phasing out and being replaced with newer versions. If a course uses an outdated version of an integration, instructors and students may not be able to access the tool as expected. If you are unable to access a tool or integration in your Blackboard course, please contact CIT to troubleshoot this issue.
Google Chrome changes in 2024
Starting January 2024, Google will roll out changes to its Chrome browser, restricting all third-party cookies by default. In January, a random 1% of all Chrome users will receive this change, called “Tracking Protection.” The change will be rolled out to all users throughout 2024. View the workaround in the CIT Knowledge Base.