Several users have reported that they were unable to upload submissions to Turnitin. In these instances, the upload process begins but a “successful submission” message is never displayed. To correct this, users should delete their browser history and cache.
We have discovered that UA’s Blackboard instance is affected by a known issue where some users see “Undefined00” in their grade center cells if they have their language pack set to the custom English language pack instead of the default.
Turnitin began experiencing service issues at approximately 1am. The underlying problem has been identified and a fix has been implemented. Paper submissions are working, they are just happening slowly, and the situation will improve over time.