Issue Users may receive an error message when attempting to login to the Blackboard mobile app if they are still seeing the old mobile app login screen. The old mobile app login screen shows a “myBama username” field and a “Password” field. The error message reads “Incorrect username/password.” Solution If a user sees a Blackboard…
Issue Users may receive an error message when attempting to login to the Blackboard mobile app if they are still seeing the old mobile app login screen. The old mobile app login screen shows a “myBama username” field and a “Password” field. The error message reads “Incorrect username/password.” Solution If a user sees the old…
Resolved 5/2 @ 8:43 AM: This incident has been resolved, and it was observed that clients are operating normally. If you are still experiencing problems logging in to the Blackboard mobile app, please contact CIT for more assistance. Users trying to access the Blackboard mobile app on Android or iOS devices are experiencing issues logging…
