Category: Known Issues

3/28 Turnitin issue

Turnitin reported that users had difficulty viewing paper submissions from 7:45 AM to 11:55 AM on March 28.

Collaborate Outage – 4-5 a.m. 3/20

Blackboard engineers will be performing maintenance on the data center that hosts UA’s instance of Blackboard Collaborate between 4-5 a.m. CDT March 20. The Collaborate system will be unavailable during this time.

Turnitin Issue 3/02

Some users may have experienced a problem accessing or submitting to Turnitin today between 12:09 – 1:09 pm.

Turnitin Slowness 2/16

The Turnitin system experienced slowness and brief periods of unavailability from 11: 50 AM until 1:30 PM on Friday, February 16.

Blackboard assignment wait time message issue

Students and instructors may see a Download message saying “This file is being converted. The estimated wait time is __ seconds”, but the file does not show in the assignment window in the estimated time. The current work around is to refresh the browser so that the assignment will appear in the window. Blackboard support is working on this issue.