Category: Known Issues

People.ua.edu

All people.ua.edu sites are currently down. We will update with more information as we receive it.

Blackboard App – Due date Discrepancy

There‚Äôs known issue where if a user is located in a different time zone than their school’s server, they will see a different due date in the app compared to the desktop. The student will need to follow the due dates listed in the desktop version of Blackboard Learn to be in sync with the instructor and the course due dates.

Turnitin Error 500

Turnitin is currently experiencing a service disruption that may prevent instructors from commenting on student submissions.

Turnitin Upload Issue

Several users have reported that they were unable to upload submissions to Turnitin. In these instances, the upload process begins but a “successful submission” message is never displayed. To correct this, users should delete their browser history and cache.

Turnitin Issue Resolved

Turnitin experienced service issues between 4:32pm – 5:09pm on September 27th.  Those issues have been resolved and the system is currently functioning as expected.

Turnitin Outage – Sept. 27, 2018

Turnitin is currently experiencing a service disruption that is affecting all of their customers. Their engineering team is currently working to resolve the issue.

Sporadic Blackboard Error Messages

We are getting reports that instructors are getting sporadic error messages in Blackboard. Please take a screenshot or copy the text of the message and contact our office with these details.