Tag: Blackboard

Known Issue – Special Characters in Blackboard

The following special characters may cause error messages when used in the name of items like assignments, tests, discussion board forums, and file attachments:

% & # < > = \ + / ‘ , ” : ! ? $ @ | [ ] { }

The best solution is to remove special characters from previously mentioned items in Blackboard. If you are receiving an error message, and are unsure about the root cause, please contact CIT for more troubleshooting.

Faculty Prep Days a SUCCESS!

CIT Faculty Prep Days Need assistance setting up your course(s) for Spring Semester? We can help! Drop By the CIT for instructional technology guidance. Our doors will be open and refreshments will be served. Friday, Jan 6, 9-11AM and 2-4PM. Monday, Jan 9, 9-11AM and 2-4PM. Gordon Palmer Hall, Room A232. cit.ua.edu

The Center for Instructional Technology (CIT) kicked off the Spring semester with two Faculty Tech Prep Days on January 6th and 9th. We were excited to work with colleagues from Arts and Sciences, Communications, Culverhouse, Education, Engineering, Human Environmental Sciences, and Law.

Common topics related to

Audio Visual Solutions (AVS) representatives answered questions related to classroom tech needs, and OIT Security squad addressed email and account security questions.

If you couldn’t make it to the event, no problem! We offer the same support Monday-Friday, 8:00 am to 4:45 pm in A203 Gordon Palmer Hall. Drop-ins are welcome. 205-348-3532, CIT@ua.edu.

January 4– Instructor News from the Center for Instructional Technology

Faculty Prep Days 

IT’S TIME! Time to get your Spring courses polished and ready to go. CIT is here and ready to offer technical assistance, pedagogical assistance, a quiet space, moral support, and coffee and yummies! Come see us!  

CIT will be joined by representatives from OIT Security, Research Computing, and Audio Visual Solutions classroom support to answer your questions. Space will be available to help you focus and prepare your course for the semester. 

Friday, Jan 6, 9-11AM and 2-4PM 

Monday, Jan 9, 9-11AM and 2-4PM 

Gordon Palmer Hall, Room A232 

CIT Faculty Prep Days Need assistance setting up your course(s) for Spring Semester? We can help! Drop By the CIT for instructional technology guidance. Our doors will be open and refreshments will be served. Friday, Jan 6, 9-11AM and 2-4PM. Monday, Jan 9, 9-11AM and 2-4PM. Gordon Palmer Hall, Room A232. cit.ua.edu

Start of Semester How-Tos   

Instructional Tech Changes and Announcements 

Qualtrics now requires Duo 

Duo is now required to access Qualtrics accounts. Users will receive a Duo prompt after logging in with myBama credentials at Qualtrics.ua.edu. For more information about Duo, visit OIT’s Duo two-factor authentication page. 

No More People.Ua.Edu Sites for Graduate Students 

Effective January 1, 2023, new People.ua.edu sites will no longer be created for graduate students. All existing site owners who are graduate students will be contacted in early 2023 about their next steps. UA offers two alternative solutions: Adobe Portfolio (part of Adobe Creative Cloud) and Microsoft Sway (part of Microsoft 365 Education). Both products are available to all UA staff, faculty, and students. 

  • Adobe Portfolio is part of Adobe Cloud which provides several apps and services. Get started with your site by visiting Adobe Creative Cloud. Log in using your UA credentials. Look on the left side panel and you will see Portfolio. Alternately, you can go directly to Adobe Portfolio and login using your UA credentials. There are tutorials available through Adobe and OIT. 
  • Microsoft Sway is part of Microsoft 365 Education which includes many applications for work essentials, collaboration, organization, and even apps for fun. Visit OIT’s Microsoft 365 Education page to access MS Sway. Tutorials and training can be found at Microsoft 365 Training. 

Ultra Course View Pilot Continues 

Instructors interested in teaching with Ultra Course View in an upcoming academic term should submit a request via the CIT portal: Blackboard Learn Ultra LIVE Course Pilot Request 

Turnitin Class Expiration – Known Issue 

When a Turnitin Feedback Studio (TFS) assignment is created in a Blackboard Learn course, Turnitin automatically assigns a default class expiration date as 6 months in the future, or the latest TFS assignment due date in the course, whichever is farther away. When the Turnitin class expires, students can no longer submit papers or access TFS activities.  To extend the Turnitin class expiration date, make a new Turnitin assignment with due dates that match the last date when students should be able to view the TFS assignments and tools for the course. For more information visit Turnitin Assignment Settings. 

Supe Store Access Granted changes + social annotation tools 

Access Granted’s primary vendor is changing from RedShelf to VitalSource for Spring 2023. Links to VitalSource in Blackboard Learn courses may now be labeled Access Granted. With permission from Academic Affairs, a SupeStore support user may access Fall and Spring courses in Blackboard as a Course Builder. This means the user will have access to edit existing RedShelf and VitalSource links to reflect the correct information. This user will not have access to student submissions or grades. 

This change enables the creation of Hypothesis assignments in Blackboard using documents from VitalSource’s extensive collection of texts and ebooks. In CIT’s Knowledge Base article, Hypothesis & Access Granted e-books, you can learn to:   

  • Access VitalSource 
  • Find the VitalSource bookshelf URL of the text you will be assigning 
  • Create Hypothesis assignments in your Blackboard course 

Cleaning Out Older Blackboard Courses 

Academic courses in Blackboard Learn are subject to removal two (2) years following the end of the semester in which they are taught per UA’s LMS Course Retention Policy. Courses taught prior to Fall 2020 are now eligible for removal. Instructors should save any needed course content or student grades. Students should save any necessary coursework as well. Non-academic courses, referred to as non-integrated courses, are subject to removal following two (2) years of inactivity. Steps to save content are linked below. 

More information on the policy and instructions for backing up Blackboard content are available in the LMS Course Retention Policy FAQ. 

Upcoming Learning Opportunities 

Jan 5, 11:00-12:00 – Get Started with Gradescope  

Learn how you can use Gradescope to deliver and grade all your assignments, whether online or in person. The Gradescope team will walk you through how to cut down on time spent grading and get a clear picture of how your students are doing in your courses. Register at  https://info.gradescope.com/noa-workshops 

Jan 6, 12:00-12:30 pm – Annotation starter assignments with Hypothesis 

This workshop is ideal for instructors who are interested in using social annotation in their courses but aren’t exactly sure how to provide guidance to students. Registration is required.  

Jan 10, 10:00-11:30 – People.ua.edu 

Create a professional faculty website using People.ua.edu. Pre-registration is required at http://people.ua.edu. 

Jan 10, 1:00-2:00 – Flip 

Explore the features inside Flip and learn how to level up the ways your scholars communicate and share their learning. Registration is NOT required. Join us on Zoom. 

Jan 11, 11:00-12:00 – Hypothesis: Make the Most of the Margins  

Learn how to make reading active, visible and social, create community in the classroom by fostering peer-to-peer knowledge sharing, give students agency over their own learning. Registration is required. 

As always, we are available Monday-Friday, 8:00-4:45 to assist you. We wish you all the best in 2023 and look forward to working with you soon. 

Instructional Technology News

Hello from your colleagues in CIT! Below you’ll find resources to help with finals and grading. If you need help with instructional technology, including assistance with your exam and grading setup, please contact cit@ua.edu. 

Resources for Exams and Grading:  

Explore Blackboard Ultra  

Curious about Blackboard Ultra Course View? Learn about UA’s Ultra pilot and request a practice course: Ultra Course Pilot Information. 

 

RESOLVED – Blackboard Mobile App Search Issue

Update 8/12/2022 3:13 p.m.: This issue has been resolved.


We are aware of an issue affecting the Blackboard Mobile app after a recent update. If you are downloading the app for the first time, you may not be able to find the University of Alabama in the institution/workplace search bar. We are working with Blackboard Support and will update this Known Issue when it is resolved.

Instructional Technology News – August 1, 2022

Hello instructors,

This is Melissa from The Center for Instructional Technology with a fresh batch of instructional technology news and tips. The fall semester’s approach brings new subscribers to this list – welcome aboard! Your colleagues in The Center for Instructional Technology provide training, support, workshops, webinars, and consultations for UA’s instructional technologies and technology accessibility. Submit a help request or join us at an upcoming webinar.

Blackboard Learn

Personal Pronouns in Blackboard Learn

UA students and instructors can now specify their personal pronouns and have them appear to other users in Blackboard Learn. Pronouns will appear to other users in various locations of interactive tools, group activities, and name lists. If you do not want others to see your pronouns, select “Not Applicable” from Personal Pronoun menu in myBama. Additional information and steps for making pronoun selections: Personal Pronouns in Blackboard Learn

Blackboard to End Support of Instructor App

CIT has learned that support for the Blackboard Instructor iOS and Android apps will end in September 2022. Instructors, Assistants, and Graders should download the Blackboard app for iOS or Android. More on our website: Blackboard Instructor app support ending, download the Blackboard app

Blackboard Learn Course Term Names Changed

Blackboard Learn course terms are used to define the beginning and end of a period of study. The course term defines where a course appears on the Courses page. Here you can also select a term from the dropdown menu to move between past, current, and upcoming courses. CIT recently revised the course term names to display text labels rather than term codes (e.g., 2022 Spring instead of 202210 and 2022 Fall instead of 202240). Here’s our official announcement: Blackboard Learn course term names changed

Turnitin

Turnitin has discontinued support for gradable peer review assignments. While Turnitin does still have PeerMark capabilities, peer reviews no longer have their own grade columns. For gradable peer review, instructors might explore Flip, Blackboard Learn’s peer assessment tool, or adjust grading practices in Turnitin.

More news from CIT and OIT

A personal note

This is my last Instructional Technology News message, as I am departing CIT for a new role with an accessibility non-profit. I’m ever so grateful for CIT and OIT colleagues and for the opportunities I’ve had to work with many of you during my time at UA! Finding creative and effective ways to use technology for teaching and learning remains a passion of mine, and I would love to stay connected on Twitter or LinkedIn. I wish you all a great fall semester. If you need to get in touch with CIT, please submit a help request.

Blackboard Learn course term names changed

Blackboard Learn course terms are used to define the beginning and end of a period of study. The course term defines where a course appears on the Courses page. Here you can also select a term from the dropdown menu to move between past, current, and upcoming courses. CIT recently revised the course term names to display text labels rather than term codes (e.g., 2022 Spring instead of 202210 and 2022 Fall instead of 202240).

Blackboard Instructor app support ending, download the Blackboard app

CIT has learned that support for the Blackboard Instructor iOS and Android apps will end in September 2022. Instructors, Assistants, and Graders should download the Blackboard app for iOS or Android.

More from Blackboard:

Unified Blackboard App
Blackboard Learn SaaS, Blackboard Learn 9.1
Ultra Experience, Original Experience
Ultra Course View, Original Course View
Impact: Instructors, Assistants, and Graders

In the past we had two separate mobile apps: the Blackboard App and the Blackboard Instructor App. The two apps caused confusion for many instructors. They did not realize that they needed to use a different app to manage their courses.

With this release, we are consolidating to a single app for both instructors and students. The user experience will change based on the user’s role within a course. Instructors can use the updated Blackboard app for both Original and Ultra courses.

Action needed: Support for the Blackboard Instructor iOS and Android apps ends in September 2022. Instructors, Assistants, and Graders should download the Blackboard app for iOS or Android.

For administrators: There are no configurations needed. We encourage admins to notify instructors of the need to download a different app.

Real-time information about Blackboard status, as well as updates about scheduled maintenance and past incidents, is available on the Blackboard status page.

Personal Pronouns in Blackboard Learn

UA students and instructors can now display personal pronouns in Blackboard Learn. A recent Blackboard Learn update introduced the ability for users to specify their personal pronouns in myBama and have them appear to other users in various locations in Blackboard Learn.

To display pronouns in Blackboard Learn:

  1. Log in to myBama with your myBama username and password.
  2. Students: Search for and select View/Update Personal Information (or select Update Personal Information from the Student tab). Employees: Search for and select Employee Profile then select More Personal Information.
  3. Choose Edit to edit the Personal Details section.
  4. Choose your pronoun from the Personal Pronoun drop down menu.
  5. Select Update.

If you have already specified a pronoun in myBama, you may need to make and save a change to your Personal Information in myBama in order to now display the pronoun in Blackboard Learn. To “push” the change to Blackboard Learn, you may change your pronoun to Not Applicable, update to apply the change, then make your actual pronoun selection and update again.

Your pronouns will appear to other users. In your courses, they will display in various locations of interactive tools, group activities, and name lists. If you do not want others to see your pronouns, select Not Applicable from the Personal Pronoun drop down menu, then select Update.

Additional information about pronoun presentation in Blackboard Learn:

  • How do I display my personal pronoun in Blackboard? – CIT Knowledge Base
  • Profile (Ultra Course View) – Lists locations where users can see other users’ pronouns in Ultra Base Navigation and in courses using Ultra Course View. The Profile is where UA users should go to quickly determine if they are sharing a pronoun in Blackboard Learn.
  • Original Course View: If a user has pronoun or pronunciation information, it is displayed on a profile card. Selecting any avatar icon in Original Course View displays the profile card. All avatars are selectable in user lists, course tools, and grading workflows.

Known Issue: Blackboard Learn equation rendering

Update 7/19/22: This issue is ongoing and affects tests being given through Respondus Lockdown Browser. Respondus Lockdown Browser displays content nearly identical to Google Chrome.

While this issue is being resolved, tests with math equations should not require Respondus Lockdown Browser. For more test security options, view our Knowledge Base article: Testing Tips for Instructors


When taking or editing a test, students and instructors may encounter Blackboard Learn “freezing” or incorrectly displaying math equations. This issue appears to affect Chrome. While issue is being resolved, please use Firefox.

Real-time information about Blackboard status, as well as updates about scheduled maintenance and past incidents, is available on the Blackboard status page.