Instructional Technology News – July 7, 2022

• July 7th, 2022
• in -Instructional Technology News

Hello instructors,

I hope you’re enjoying the summer! This is Melissa from The Center for Instructional Technology with some instructional technology news and tips. There is much to share this time, and I encourage you to visit the links to learn more.

Blackboard Learn

Anthology Completes Merger with Blackboard, No Changes for UA Users

Blackboard’s parent company has merged with another edtech company, Anthology. The newly merged organization will be called Anthology with the Blackboard name continuing as part of its portfolio. There are no anticipated changes for UA users. More from Anthology: Anthology Completes Merger with Blackboard, Launches Next Chapter in EdTech

Blackboard Term Duration & Course Availability Update

We are working on some behind-the-scenes changes to Blackboard’s course settings in an effort to provide a better user experience. Moving forward, courses will not have default course availability dates associated with their term. This means that courses will not become available/unavailable on a preset date unless manually set by the instructor or department.

If you need courses to become available/unavailable on a certain date, view the Course Properties section of this article in our knowledge base: How do I set course availability in Blackboard?

Blackboard Learn Ultra Course View Update – Fall 2022 live course pilot

UA instructors now have the opportunity to explore Blackboard Learn Ultra Course View. Ultra Course View offers a simple, modern, intuitive, and consistent interface across devices and a simpler, more streamlined experience for instructors and students. Learn more about Ultra Course View and apply to participate in UA’s Ultra Course View pilot: Blackboard Learn Ultra Course Pilot

CIT began piloting practice or developmental Ultra Course View courses in Spring 2022 and invites instructors to begin exploring by requesting an Ultra Course View practice course: Blackboard Learn Ultra Course Request

During the Fall 2022 semester, we hope to pilot 20 live course sections using Ultra Course View. Instructors interested in teaching with Ultra Course View this Fall should submit a request via the CIT portal: Blackboard Learn Ultra LIVE Course Pilot Request. CIT will help you determine whether your course meets participation requirements. Any course offered though UA Online (part of a fully online program offered through the College of Continuing Studies) is not eligible for the live course pilot.

Following the pilot period, instructors will be able to choose whether to use Original Course View or Ultra Course View for live courses. Pilot feedback will inform the timeline, along with feature and third-party tool availability.

Flip

Flipgrid is now Flip! Flip is the same product but with a new name and a new look. CIT resources will be updated with the new name. More from Flip: Learn about Flip

Turnitin

Known Issue: Turnitin Max Points must be greater than zero

Turnitin assignments must have at least one point assigned for Max Points during set up. 0/0, or any score out of 0 points, will continue to display as Needs Grading in the Blackboard grade center. Other errors may occur when the Turnitin assignment grade appears in the Blackboard grade center, including inaccurate scores.

Turnitin Scheduled Maintenance – July 8

Turnitin will have a scheduled system maintenance July 8, 2022 from 6:00 p.m. – 2:00 a.m. (July 9) CDT. Due to the maintenance, Turnitin will be unavailable between those times.

More news from CIT and OIT

• Blackboard Collaborate Scheduled Maintenance – July 14 – Version 22.12 release is on its way
• Panopto Scheduled Maintenance and Mandatory Client Upgrade – Panopto for Windows, Panopto for Mac and Remote Recorder upgrade July 21
• Panopto: June 2022 Update Brings New Features and Improvements – Editing and accessibility enhancements, AI-powered Smart Chapters, and more improvements, fixes, behaviors, and settings changes
• Updates from the Gradescope Team – August Workshop Series, product updates, and community spotlights
• Upcoming OIT Events – We’re particularly excited about the Build a Portfolio with Adobe Portfolio session on July 27
• ArcGIS Pro Version 3 – Changes are coming! See OIT’s recommendations.
• OIT Security to Install Microsoft Defender – OIT is transitioning campus machines from McAfee antivirus to Microsoft Defender

We’re here to help

As you can see, a lot is happening this summer to improve and enhance your instructional technology experience. As you begin to prepare for fall, please remember that your colleagues in The Center for Instructional Technology provide training, support, workshops, webinars, and consultations for UA’s instructional technologies and technology accessibility. Submit a help request or join us at an upcoming webinar.

Want more updates from CIT?  Subscribe to our news updates and follow us on Facebook, Instagram, Twitter, and YouTube.

Instructional Technology News — June 1, 2022

• June 1st, 2022
• in -Instructional Technology News

Hello instructors,

It’s June, and summer teaching and learning are underway! This is Melissa from The Center for Instructional Technology with some instructional technology news and tips.

Updates to Cengage in Blackboard

On May 25, CIT updated the method used for connecting Cengage MindLinks with Blackboard. Instructors will follow the same process for adding Cengage content in Blackboard: Partner Content > Content Market > Cengage. Please see Cengage’s Integrate MindTap With Your Blackboard Course, and let us know if you have any questions.

Goodbye Blackboard Student View, hello Student Preview – June 2022

In June 2022, CIT will enable Student Preview for UA’s instance of Blackboard Learn. With Student Preview, you can experience your course exactly as your students do, submitting assignments, taking tests, view student tools such as My Grades, and more. Student Preview replaces Student View. Additional information and instructions for using Student Preview are available in the CIT knowledge base: How can I see what students will see when viewing my Blackboard course?

Blackboard Collaborate scheduled maintenance – Thursday, June 9

Blackboard will update UA’s instance of Blackboard Collaborate to Collaborate version 22.10 on Thursday, June 9 from 1:00 a.m. CDT to 5:00 a.m. CDT.: Blackboard Collaborate Scheduled Maintenance – June 9

Panopto retention policy and archive – Friday, June 10

Beginning June 10, Panopto recordings created more than 2 years ago will be automatically archived. To retrieve an archived recording, follow these steps: How to Restore Archived Content

CIT’s Panopto retention settings are in keeping with UA’s LMS Course Retention Policy, which states that courses are subject to removal from the system two years following the end of the semester in which they are taught: LMS Course Retention Policy FAQ.

Upgrade Windows 10

OIT has made it easy to for faculty and staff to upgrade computer operating systems. Beginning in June, faculty and staff with OIT-supported Windows computers will begin receiving announcements on their computers to upgrade Windows 10 to the newest supported version, 10 21H2. Visit the OIT website for more information: Upgrade Windows 10 – 21H2

We’re here to help

Your colleagues in The Center for Instructional Technology provide training, support, workshops, webinars, and consultations for UA’s instructional technologies and technology accessibility. Submit a help request or join us at an upcoming webinar.

Want more updates from CIT? Subscribe to our news updates and follow us on Facebook, Instagram, Twitter, and YouTube.

Instructional Technology News – May 2, 2022

• May 2nd, 2022
• in -Instructional Technology News

Hello instructors,

This is Melissa from The Center for Instructional Technology. I can’t believe the end of the semester is already here! We have some instructional technology news and tips to help you finish strong.

Known Issue: Some Spring 2022 Blackboard Learn courses missing from user course list

Some users have reported that certain Spring 2022 courses are no longer available in Blackboard Learn. Please report to cit@ua.edu any courses that should be available and no longer are listed or are denying access. CIT is investigating the issue. This announcement will be updated when more information is available: Known Issue: Some Spring 2022 Blackboard Learn courses missing from user course list

Testing tips for students

If you administer final exams via Blackboard Learn, you might share these testing tips with your students:

• Use a wired Internet connection.
• Close/quit other computer programs.
• Read the test instructions. Details may include a time limit, number of attempts, and backtracking options.
• Minimize use of the mouse scroll wheel. Scrolling the wheel may inadvertently change your answer.
• Save your answers. Click the Save Answer button for every question.
• Click Submit.

Additional tips for being prepared and getting connected: Testing Tips for Students.

Final grades due May 10 at midnight

Final grades are due Tuesday, May 10 at 11:59 p.m. Any missing grades as of the 11:59 p.m. deadline will result in grades of “N” being assigned as placeholders. Instructors will then be required to submit grade change requests to correct all “N” grades.

Helpful grading information:

• Entering Midterm or Final Grades in Blackboard
• Importing Midterm or Final Grades into myBama
• Add a reason for a non-attendance grade in myBama
• Non-Attendance Grading Information and Grading Help (from Registrar)

Reporting a non-attendance grade? Find the date the student last accessed your Blackboard course using the Performance Dashboard or by viewing the Last Access column in the Grade Center grid.

Turnitin changes coming May 11

A Turnitin change coming on May 11 will alter how instructors access the Turnitin tool; the tool will be located under a new menu, but its functionality will remain the same.  CIT suggests instructors wait until after this transition to build summer and fall Turnitin assignments. More information about the upcoming update: Changes to Turnitin in 2022.

Blackboard cleanup May 17

On May 17, CIT will disable access to selected courses in Blackboard Learn. Courses that begin with the following semester codes are subject to removal in accordance with UA’s LMS Course Retention Policy:

• 201740 – Fall 2017
• 201810 – Spring 2018
• 201830 – Summer 2018
• 201840 – Fall 2018
• 201910 – Spring 2019
• 201930 – Summer 2019

UA’s LMS Course Retention Policy states that courses are subject to removal from the system two years following the end of the semester in which they are taught. Students and instructors should save any materials they wish to keep.  More information on the policy and instructions for backing up Blackboard content are available in the LMS Course Retention Policy FAQ.

Global Accessibility Awareness Day and Fix Your Content Day May 19

Thursday, May 19 marks the 11th annual Global Accessibility Awareness Day (GAAD). GAAD’s purpose is “to get everyone talking, thinking and learning about digital (web, software, mobile, etc.) access/inclusion, and the more than One Billion people with disabilities/impairments.”

As part of our campus-wide commitment to inclusive education, and in celebration of GAAD, we will participate in the Blackboard Ally “Fix your Content Day Challenge,” host a Fixathon, and share accessibility resources and offering live, online opportunities to learn about accessibility throughout the day. Save the date and learn more: Global Accessibility Awareness Day and Fix Your Content Day.

More news from CIT and OIT

• Blackboard Collaborate Scheduled Maintenance – May 12 – Version 22.08 release is on its way
• Crimson Google Account Service Ends – May 16 – students and alums must act now to keep content
• myBama 2.0 – May 15 – feature upgrades coming soon
• New look coming to Duo – May 18 – Duo prompt upgrade
• Blackboard Learn: Automatic cleanup of user-created archive and export packages  – some existing user-generated course packages may be set to expire June 1
• Panopto Scheduled Maintenance and Mandatory Client Upgrade – June and July

We’re here to help

Your colleagues in The Center for Instructional Technology provide training, support, workshops, webinars, and consultations for UA’s instructional technologies and technology accessibility. Submit a help request or join us at an upcoming webinar.

Want more updates from CIT? Subscribe to our news updates and follow us on Facebook, Instagram, Twitter, and YouTube.

Blackboard Collaborate Scheduled Maintenance – May 12

• April 29th, 2022
• in Announcements

From Blackboard:

Apr 28, 17:08 EDT

Scheduled – Blackboard will be deploying our Collaborate v22.08 release to the US region (https://us.bbcollab.com), hosted in AWS (US – Virginia): us-east-1.

Start Time:

Thursday, May 12, 2022 2:00 AM EDT (Eastern Daylight Time) UTC/GMT -4 hours

End Time:

Thursday, May 12, 2022 6:00 AM EDT (Eastern Daylight Time) UTC/GMT -4 hours

Collaborate customers will experience intermittent availability during the maintenance window. For more information, please refer to: Collaborate Version 22.08 Release

Date Published: Apr 28, 2022

Real-time information about Blackboard status, as well as updates about scheduled maintenance and past incidents, is available on the Blackboard status page.

Blackboard Collaborate Scheduled Maintenance – April 19

• April 1st, 2022
• in Announcements

From Blackboard:

Mar 31, 16:09 EDT

Scheduled – Blackboard will be deploying our Collaborate v22.06 release to the US region (https://us.bbcollab.com), hosted in AWS (US – Virginia): us-east-1.

Start Time:

Tuesday, April 19, 2022 2:00 AM EDT (Eastern Daylight Time) UTC/GMT -4 hours

End Time:

Tuesday, April 19, 2022 6:00 AM EDT (Eastern Daylight Time) UTC/GMT -4 hours

Collaborate customers will experience intermittent availability during the maintenance window. For more information, please refer to: Collaborate Version 22.06 Release

Date Published: Mar 31, 2022

Real-time information about Blackboard status, as well as updates about scheduled maintenance and past incidents, is available on the Blackboard status page.

Blackboard Collaborate Scheduled Maintenance – March 10

• February 25th, 2022
• in Announcements

From Blackboard:

Feb 24, 14:08 EST

Scheduled – Blackboard will be deploying our Collaborate v22.04 release to the US region (https://us.bbcollab.com), hosted in AWS (US – Virginia): us-east-1.

Start Time:

Thursday, March 10, 2022 2:00 AM EST (Eastern Standard Time) UTC/GMT -5 hours

End Time:

Thursday, March 10, 2022 6:00 AM EST (Eastern Standard Time) UTC/GMT -5 hours

Collaborate customers will experience intermittent availability during the maintenance window. For more information, please refer to: Collaborate Version 22.04 Release

Date Published: Feb 24, 2022

Real-time information about Blackboard status, as well as updates about scheduled maintenance and past incidents, is available on the Blackboard status page.

Blackboard Collaborate Scheduled Maintenance – February 10

• January 27th, 2022
• in Announcements

From Blackboard:

Collaborate (US) Impacting Maintenance Feb 10, 02:00-06:00 EST

Blackboard will be deploying our Collaborate v22.02 release to the US region (https://us.bbcollab.com), hosted in AWS (US – Virginia): us-east-1.

Start Time:
Thursday, February 10, 2022 2:00 AM EST (Eastern Standard Time) UTC/GMT -5 hours

End Time:
Thursday, February 10, 2022 6:00 AM EST (Eastern Standard Time) UTC/GMT -5 hours

Collaborate customers will experience intermittent availability during the maintenance window. For more information, please refer to: Collaborate Version 22.02 Release

Posted on Jan 27, 11:47 EST

Real-time information about Blackboard status, as well as updates about scheduled maintenance and past incidents, is available on the Blackboard status page.

Instructional Technology News – November 11

• November 11th, 2021
• in -Instructional Technology News

Hello instructors,

Melissa from The Center for Instructional Technology here with some early November news and tips.

Email Address in Blackboard

Students who are also employees have both @ua and @crimson email addresses. These students can now specify which address they would like to use for Blackboard Learn communications. Students should use their @crimson email addresses for all academic and student-related communications. Additional information and steps for determining and changing the email address associated with a Blackboard account are available on our website: Email address in Blackboard.

Get ready for finals!

Preparing to offer a final exam via Blackboard? CIT encourages you to:

• Book an appointment for an online exam settings review to help ensure a smooth experience for you and your students.
• Follow these recommendations to avoid common problems associated with Blackboard Learn tests: Testing Tips for Instructors
• Share tips for being prepared and getting connected: Testing Tips for Students

Access to Crimson Google Accounts Will End May 2022

After the Spring 2022 semester, Crimson Google accounts will no longer be available to UA students and alumni. Individuals should export or migrate all content they wish to keep to OneDrive (current students) or a personal storage space (UA alumni and former students should export content). All content remaining in Crimson Google accounts will be deleted on May 16, 2022. Additional information, including suggested steps for migrating content, is available on the OIT website: Crimson Google Accounts

Blackboard Collaborate Ultra updates

Blackboard Collaborate Ultra has seen several updates this fall! We’re particularly excited about the new whiteboard, which offers better formatting, interaction with breakout groups, annotation persistence and more.  Users can also now adjust their recording playback speed, going faster to save time or slower to catch more of what is being said: Recordings for Participants

We’re here to help

Your colleagues in The Center for Instructional Technology provide training, support, workshops, webinars, and consultations for UA’s instructional technologies and technology accessibility. You can reach us at cit@ua.edu or 205-348-3532. Join us at an upcoming webinar or schedule a consultation with us.

Want more updates from CIT? Subscribe to our news updates and follow us on Instagram, Facebook, Twitter, and YouTube.

Known Issue: Low speaker volume in Blackboard Collaborate when using iOS 15 and Safari 15

• November 9th, 2021
• in Known Issues

From Blackboard:

Collaborate – Low speaker volume in Collaborate when using iOS 15 and Safari 15
Date Published: Nov 08, 2021

Category: Product:Known Issues & Error Messages; Version:Web Conferencing
Article No.: 000076023

Product: Collaborate

Service Pack(s): Web Conferencing

Description: Collaborate users on iOS 15 and Safari 15 are experiencing low speaker volume that may make it hard to hear the Collaborate session.

Resolution/Workaround: Apple has confirmed a known issue with their WebKit and are planning a fix for an upcoming iOS 15 release.

Related Behind the Blackboard article: Collaborate – Low speaker volume in Collaborate when using iOS 15 and Safari 15

Real-time information about Blackboard status, as well as updates about schedules maintenance and past incidents, is available on the Blackboard status page.