UPDATE, 5:49 pm cst: Blackboard Learn is now available.Outage Details will be posted at status.blackboard.com when available.
Original: Blackboard Learn is currently unavailable. The outage appears to be widespread, impacting many Blackboard Learn customers. We will provide updates as we get them from Blackboard.
All Box services are down, including UA Box. In Blackboard, Box View (inline grading) and Cloud Upload are affected. Box is investigating the issue, find updates here.
Update: Outage was slowly restored between 1-2 pm cdt.
Users are encountering various issues accessing or viewing courses in the Blackboard Learn channel in MyBama. While this issue is being resolved, click on the “Access all of your Blackboard Learn Courses” link or go directly to Blackboard: ualearn.blackboard.com
Edit: Channel now displays courses for the three most recent semesters, as intended.
A recent Microsoft Office update causes Turning Point and PowerPoint to conflict with each other. If TurningPoint gives you the following error message “TurningPoint has detected an open version of PowerPoint. You must close out of PowerPoint before proceeding into ‘PowerPoint Polling,’” please follow these steps:
After our August 2019 update of UA’s Blackboard Learn system, we have noticed some instances of course menus with black text, which renders it virtually unreadable.
The fix for this issue is to go to the Course Management menu, then
Users logging in to Blackboard Learn after recent upgrades may be asked to agree to Privacy Terms and Conditions via a click-through announcement. This announcement is part of Blackboard’s efforts to meet newly required international data privacy regulations, including the European General Data Protection Regulation or GDPR. The GDPR and other data privacy regulations require that users be asked to newly agree to existing privacy notices.
Many Blackboard customers, included UA, have been experiencing intermittent slowness issues since the morning of Wednesday, July 3rd. Blackboard is aware of the problem and they are working to correct the underlying issue.
Needs Grading has a new option for showing items that are not included in grading calculations, which is always unchecked by default. If the “Include in Grade Center grading calculations” setting is not selected for an assignment, test, or other Grade Center column, it will not display in Needs Grading without selecting this new option. The box must be checked each time, and you must select Go.
Many buttons do not function properly in the unsupported browser Microsoft Edge or Internet Explorer. This includes submit buttons for assignments and toggle arrows when sending email.
Users logging in to the upgraded Blackboard Learn system for the first time may be asked to agree to Privacy Terms and Conditions via a click-through announcement. This announcement is part of Blackboard’s efforts to meet newly required international data privacy regulations, including the European General Data Protection Regulation or GDPR. The GDPR and other data privacy regulations require that users be asked to newly agree to existing privacy notices.
