Known Issues – Page 14 – Center for Instructional Technology

Blackboard Learn Privacy Notice

May 17th, 2019
in Known Issues

Users logging in to the upgraded Blackboard Learn system for the first time may be asked to agree to Privacy Terms and Conditions via a click-through announcement. This announcement is part of Blackboard’s efforts to meet newly required international data privacy regulations, including the European General Data Protection Regulation or GDPR. The GDPR and other data privacy regulations require that users be asked to newly agree to existing privacy notices.

Long filenames cause Blackboard Learn errors

March 28th, 2019
in Known Issues

Blackboard Learn users should avoid lengthy filenames for content they upload to Blackboard. Keep filenames to under 64 characters to avoid these errors.

People.ua.edu

March 27th, 2019
in Known Issues

All people.ua.edu sites are currently down. We will update with more information as we receive it.

Blackboard App – Due date Discrepancy

March 8th, 2019
in Known Issues

There’s known issue where if a user is located in a different time zone than their school’s server, they will see a different due date in the app compared to the desktop. The student will need to follow the due dates listed in the desktop version of Blackboard Learn to be in sync with the instructor and the course due dates.

RESCHEDULED: March 31, 2019 – Blackboard Learn Data Center Maintenance

March 5th, 2019
in Known Issues

On Sunday, March 31, 2019 between the hours of 1:00 a.m. – 6:00 a.m. CDT, Blackboard will be performing service impacting maintenance at the data center that hosts UA’s instance of Blackboard. Our Blackboard Learn servers will be offline during this maintenance period.

Blackboard Inline Grading – Box View

February 21st, 2019
in Known Issues

Blackboard is reporting that some users are having issues with the Inline Grading feature for Assignments. Box is working on the issue.

Turnitin Service Restored

February 16th, 2019
in Known Issues

Turnitin service has been restored and appears to be operating normally.

Turnitin Error 500

February 15th, 2019
in Known Issues

Turnitin is currently experiencing a service disruption that may prevent instructors from commenting on student submissions.

Turnitin Upload Issue

February 14th, 2019
in Known Issues

Several users have reported that they were unable to upload submissions to Turnitin. In these instances, the upload process begins but a “successful submission” message is never displayed. To correct this, users should delete their browser history and cache.

Turnitin Issue Resolved

September 28th, 2018
in Known Issues

Turnitin experienced service issues between 4:32pm – 5:09pm on September 27th. Those issues have been resolved and the system is currently functioning as expected.

Category: Known Issues

Category: Known Issues