Category Announcements


Panopto: June 2022 Update Brings New Features and Improvements

UA’s instance of the Panopto Cloud was updated Saturday, June 25th 2022; full release notes are available on the Panopto Community site: 13 Cancun | Release Notes | June 2022 Here are some of the latest features and improvements (some features may not be immediately available in UA’s Panopto instance).


Blackboard Term Duration & Course Availability Update

We are working on some behind-the-scenes changes to Blackboard’s course settings in an effort to provide a better user experience. Moving forward, courses will not have default course availability dates associated with their term. This means that courses will not become available/unavailable on a preset date unless manually set by the instructor or department. If…


Blackboard Learn Service Interruption

Some users may have experienced a Blackboard service outage from approximately 9:30 PM Central on June 9 to 12:30 AM Central on June 10.  Service was restored around 12:30 AM. When the incident investigation is complete, we will share its results. Contact cit@ua.edu with questions or concerns.


Panopto Bug Alert: Copied Folder Permissions Issue

CIT has learned of an issue where a small number of folders on our Panopto site had the incorrect users/groups added to the share page as part of a copy process. This bug that caused this issue was fixed in March, and Panopto is removing the incorrectly added permissions on Tuesday, May 17. From Panopto:…


Panopto Scheduled Maintenance and Mandatory Client Upgrade

Update 6/22/2022 9:15 a.m.: On Saturday, June 25th 2022, the Panopto Cloud will be updated with the latest features and improvements. These updates will require downtime. We expect up to 3 hours of downtime, with a target start time of 9:00pm EDT. During the downtime, you will not be able to access videos on your…


Blackboard Collaborate Scheduled Maintenance – May 12

From Blackboard: Apr 28, 17:08 EDT Scheduled – Blackboard will be deploying our Collaborate v22.08 release to the US region (https://us.bbcollab.com), hosted in AWS (US – Virginia): us-east-1. Start Time: Thursday, May 12, 2022 2:00 AM EDT (Eastern Daylight Time) UTC/GMT -4 hours End Time: Thursday, May 12, 2022 6:00 AM EDT (Eastern Daylight Time)…


Blackboard cleanup May 17

On May 17, 2022, CIT will disable access to selected courses in Blackboard Learn. Courses that begin with the following semester codes are subject to removal in accordance with UA’s LMS Course Retention Policy: 201740 – Fall 2017 201810 – Spring 2018 201830 – Summer 2018 201840 – Fall 2018 201910 – Spring 2019 201930 –…


Blackboard Collaborate Scheduled Maintenance – April 19

From Blackboard: Mar 31, 16:09 EDT Scheduled – Blackboard will be deploying our Collaborate v22.06 release to the US region (https://us.bbcollab.com), hosted in AWS (US – Virginia): us-east-1. Start Time: Tuesday, April 19, 2022 2:00 AM EDT (Eastern Daylight Time) UTC/GMT -4 hours End Time: Tuesday, April 19, 2022 6:00 AM EDT (Eastern Daylight Time)…


Blackboard Learn Service Outage

On Wednesday, March 30 from approximately 6:00 to 6:30 PM Central, Blackboard Learn experienced a service outage. Service was restored around 6:30 PM. When the incident investigation is complete, we will share its results. Contact cit@ua.edu with questions or concerns.


Respondus Lockdown Browser on managed Windows 7/8 Computers

A forthcoming security update for LockDown Browser will affect managed computers running Windows 7 or 8. Officially, these older versions of Windows aren’t supported by LockDown Browser, but Respondus does their best to accommodate these users. Students Students using Windows 7/8 with the “student edition” of LockDown Browser on their personal computers will be fine…