Dates and times Chrome displays on websites may not match your local clock. This bug apparently has been resolved with the newest version of Chrome. Please update the browser to avoid any issues with incorrect dates/times.
Update 7pm – This outage has been resolved. More information is available on the Zoom status website: https://status.zoom.us/incidents/c9ycgpsdfzgb. Zoom is investigating reports from a subset of users that they are unable to access the Zoom website and/or are having issues starting/joining meetings. Zoom recommends any impacted users dial into their meetings while the issue is…
When screensharing during a Zoom meeting, some presenters are unable to connect devices, such as iPads, via Airplay. CIT is currently working to resolve the issue.
Some users are not able to see their Spring 2021 Blackboard Learn courses. The issue has been identified and is being repaired. Please contact CIT if Spring 2021 courses in which you are enrolled are not listed in your Blackboard Learn course list: cit@ua.edu or 205-348-3532
Turnitin is currently experiencing an unexpected service degradation. During this time, you may find that you are unable to view submissions and/or Similarity Reports. If you would like to track Turnitin’s progress in resolving this issue, please visit the Turnitin status page at https://turnitin.statuspage.io. Resolved 12/9, 6:00 pm CST – Degradation was encountered between 9am…
In Blackboard app version 5.8 on iOS devices, the question text in tests is repeated every few questions resulting in duplicated questions and mis-matched answer choices. This issue was resolved in Blackboard app version 5.8.1 (iOS only), which was released on October 26, 2020. Update your Blackboard app if using an iOS device to avoid…
Students who have used the Honorlock Chrome browser extension for test proctoring at other colleges or universities may receive an error message when taking tests in Blackboard. These users should uninstall the Honorlock extension to avoid this issue. If the extension is still needed, reinstall to get the updated version which does not cause this…
Update 10/20 10:47 am, Turnitin believes the issue to be resolved. Users may experience slowness while using the service as the system recovers. Turnitin is currently investigating and working to resolve a major outage. This known issue will be updated when the issue is resolved. For more information, visit the Turnitin Status Page.
Trouble shooting for “You have not logged in yet or your session expired,” or other connectivity and IP address error messages: “Forget” non-Eduroam networks How to forget a Wi-Fi network on your iPhone, iPad, iPod touch, or Mac How to forget a Wi-Fi network on your Windows 10 PC Disable MAC Randomization in Windows 10…
Chromebook devices that are unable to update the Google Chrome browser to version 79 or higher will be presented with an error when attempting to join a Blackboard Collaborate Ultra session using the Google Chrome browser. The user will be unable to join the session and the error will reference the version of Google Chrome…
