Category Announcements


Zoom: March 21 update brings waiting and breakout room changes, new and enhanced features

The March 21 Zoom release brings many new and enhanced features, a complete list of which is available here: Release notes for March 21, 2022 CIT staffer Karen Burns points out that several improvements to waiting and breakout rooms have been requested by UA instructors. From Zoom: Meeting features Rename participants in Waiting Room – Windows,…


Blackboard Collaborate Scheduled Maintenance – March 10

From Blackboard: Feb 24, 14:08 EST Scheduled – Blackboard will be deploying our Collaborate v22.04 release to the US region (https://us.bbcollab.com), hosted in AWS (US – Virginia): us-east-1. Start Time: Thursday, March 10, 2022 2:00 AM EST (Eastern Standard Time) UTC/GMT -5 hours End Time: Thursday, March 10, 2022 6:00 AM EST (Eastern Standard Time)…


Blackboard Developer Portal Critical Maintenance

CIT has been informed that Blackboard will perform critical maintenance tonight, Wed., Feb. 2, 11:00 p.m. – 12:00 a.m. Central. This maintenance could affect the availability and/or performance of some Blackboard Learn Integrations and third-party tools. From Blackboard: Due to an unprecedented increase in usage, Blackboard will be performing database scaling to improve performance for…


Blackboard Collaborate Scheduled Maintenance – February 10

From Blackboard: Collaborate (US) Impacting Maintenance Feb 10, 02:00-06:00 EST Blackboard will be deploying our Collaborate v22.02 release to the US region (https://us.bbcollab.com), hosted in AWS (US – Virginia): us-east-1. Start Time: Thursday, February 10, 2022 2:00 AM EST (Eastern Standard Time) UTC/GMT -5 hours End Time: Thursday, February 10, 2022 6:00 AM EST (Eastern…


Turnitin Scheduled Maintenance – January 7

From Turnitin: Turnitin Scheduled Maintenance January 7th, 2022 Turnitin will take an 8 hour maintenance window on Jan 7 16:00 – 00:00 (Jan 8) PST, Jan 8 00:00 – 08:00 GMT, Jan 8 11:00 – 19:00 AEDT [go to https://tinyurl.com/bddeas2c for local time] with the following services being unavailable during these times: Turnitin and TurnitinUK (including all…


Panopto Scheduled Maintenance – January 8

From Panopto: Scheduled Maintenance Reminder Panopto Cloud Operations Status Title: Panopto NA Cloud Scheduled Downtime Planned Start: January 9, 2022 2:00AM UTC Expected End: January 9, 2022 6:00AM UTC Affected Infrastructure Components: Website, Video playback, Search, Recording / Uploading, Processing / Encoding, Integrations Locations: North America (NA) Details: On Saturday, January 8th, your Panopto Cloud…


UA Zoom HIPAA and SARS Accounts

IMPORTANT MESSAGE FOR UA ZOOM HIPAA AND SARS ACCOUNTS: Some UA faculty and staff may have received emails or login messages from Zoom inviting them to link the UA single-sign-on account to existing Zoom accounts that use an email alias containing ua.edu. Users with HIPAA-compliant or SARS-integrated accounts, please do not connect your HIPAA-compliant or…


Pearson Scheduled Maintenance – November 20

Pearson will perform scheduled maintenance on Saturday, November 20, 12:00 – 8:00 a.m.. Students will be unable to access Blackboard Learn-integrated Pearson content during the entire maintenance window, including all MyLab, Mastering and MyLabsPlus, Enhanced Revel, MyEnglishLab, and Pearson English Portal content. Additional information is available via the Pearson System Status webpage.


RESOLVED – Known Issue: Respondus 4.0 Test Manager Users Unable to Connect to Server

Update, Friday, October 8 at 9:00 AM: CIT has applied a settings change recommended by Respondus Support. Instructors should follow the revised “How to Publish your Test to Blackboard via Respondus 4” and “How to Export a Blackboard Test to a Word Document” how-to guides in the Respondus Blackboard course. NOTE: This issue does not…