Category: Announcements


Blackboard Developer Portal Critical Maintenance

CIT has been informed that Blackboard will perform critical maintenance tonight, Wed., Feb. 2, 11:00 p.m. – 12:00 a.m. Central. This maintenance could affect the availability and/or performance of some Blackboard Learn Integrations and third-party tools. From Blackboard: Due to an unprecedented increase in usage, Blackboard will be performing database scaling to improve performance for…


Blackboard Collaborate Scheduled Maintenance – February 10

From Blackboard: Collaborate (US) Impacting Maintenance Feb 10, 02:00-06:00 EST Blackboard will be deploying our Collaborate v22.02 release to the US region (https://us.bbcollab.com), hosted in AWS (US – Virginia): us-east-1. Start Time: Thursday, February 10, 2022 2:00 AM EST (Eastern Standard Time) UTC/GMT -5 hours End Time: Thursday, February 10, 2022 6:00 AM EST (Eastern…


Turnitin Scheduled Maintenance – January 7

From Turnitin: Turnitin Scheduled Maintenance January 7th, 2022 Turnitin will take an 8 hour maintenance window on Jan 7 16:00 – 00:00 (Jan 8) PST, Jan 8 00:00 – 08:00 GMT, Jan 8 11:00 – 19:00 AEDT [go to https://tinyurl.com/bddeas2c for local time] with the following services being unavailable during these times: Turnitin and TurnitinUK (including all…


Panopto Scheduled Maintenance – January 8

From Panopto: Scheduled Maintenance Reminder Panopto Cloud Operations Status Title: Panopto NA Cloud Scheduled Downtime Planned Start: January 9, 2022 2:00AM UTC Expected End: January 9, 2022 6:00AM UTC Affected Infrastructure Components: Website, Video playback, Search, Recording / Uploading, Processing / Encoding, Integrations Locations: North America (NA) Details: On Saturday, January 8th, your Panopto Cloud…


UA Zoom HIPAA and SARS Accounts

IMPORTANT MESSAGE FOR UA ZOOM HIPAA AND SARS ACCOUNTS: Some UA faculty and staff may have received emails or login messages from Zoom inviting them to link the UA single-sign-on account to existing Zoom accounts that use an email alias containing ua.edu. Users with HIPAA-compliant or SARS-integrated accounts, please do not connect your HIPAA-compliant or…


Pearson Scheduled Maintenance – November 20

Pearson will perform scheduled maintenance on Saturday, November 20, 12:00 – 8:00 a.m.. Students will be unable to access Blackboard Learn-integrated Pearson content during the entire maintenance window, including all MyLab, Mastering and MyLabsPlus, Enhanced Revel, MyEnglishLab, and Pearson English Portal content. Additional information is available via the Pearson System Status webpage.


RESOLVED – Known Issue: Respondus 4.0 Test Manager Users Unable to Connect to Server

Update, Friday, October 8 at 9:00 AM: CIT has applied a settings change recommended by Respondus Support. Instructors should follow the revised “How to Publish your Test to Blackboard via Respondus 4” and “How to Export a Blackboard Test to a Word Document” how-to guides in the Respondus Blackboard course. NOTE: This issue does not…


Pearson Scheduled Maintenance – October 23

Pearson will perform scheduled maintenance on Saturday, October 23, 12:00 – 8:00 a.m.. Students will be unable to access Blackboard Learn-integrated Pearson content during the entire maintenance window, including MyLab, Learning Catalytics, Enhanced Revel, MyEnglishLab, and Pearson English Portal content. Additional information is available via the Pearson System Status webpage.


RESOLVED – Known Issue: Turnitin Service Disruption

Turnitin has advised that service has been restored. Instructors or students experiencing issues should contact cit@ua.edu. The incident occurred between the following times: September 28th, 12:54 – 1:36 PM. RESOLVED – As of 12:55 PM Central on Tuesday, Sept 28, Turnitin is currently experiencing a service disruption. Users accessing Turnitin through Blackboard Learn may be…


Continue Learning While Blackboard is Down

Looking for ways to prep for the fall semester while Blackboard is unavailable for scheduled upgrades? Check out the following resources to connect with other instructors and get inspired! Flipgrid Intro Workshop Thu. Aug. 5, 10am – 11am UA is transitioning from VoiceThread to Flipgrid during the Blackboard Learn upgrade. Flipgrid offers a modern, fun…