Category: Announcements


Panopto Scheduled Maintenance and Mandatory Client Upgrade

Update 6/22/2022 9:15 a.m.: On Saturday, June 25th 2022, the Panopto Cloud will be updated with the latest features and improvements. These updates will require downtime. We expect up to 3 hours of downtime, with a target start time of 9:00pm EDT. During the downtime, you will not be able to access videos on your…


Blackboard Collaborate Scheduled Maintenance – May 12

From Blackboard: Apr 28, 17:08 EDT Scheduled – Blackboard will be deploying our Collaborate v22.08 release to the US region (https://us.bbcollab.com), hosted in AWS (US – Virginia): us-east-1. Start Time: Thursday, May 12, 2022 2:00 AM EDT (Eastern Daylight Time) UTC/GMT -4 hours End Time: Thursday, May 12, 2022 6:00 AM EDT (Eastern Daylight Time)…


Blackboard cleanup May 17

On May 17, 2022, CIT will disable access to selected courses in Blackboard Learn. Courses that begin with the following semester codes are subject to removal in accordance with UA’s LMS Course Retention Policy: 201740 – Fall 2017 201810 – Spring 2018 201830 – Summer 2018 201840 – Fall 2018 201910 – Spring 2019 201930 –…


Blackboard Collaborate Scheduled Maintenance – April 19

From Blackboard: Mar 31, 16:09 EDT Scheduled – Blackboard will be deploying our Collaborate v22.06 release to the US region (https://us.bbcollab.com), hosted in AWS (US – Virginia): us-east-1. Start Time: Tuesday, April 19, 2022 2:00 AM EDT (Eastern Daylight Time) UTC/GMT -4 hours End Time: Tuesday, April 19, 2022 6:00 AM EDT (Eastern Daylight Time)…


Blackboard Learn Service Outage

On Wednesday, March 30 from approximately 6:00 to 6:30 PM Central, Blackboard Learn experienced a service outage. Service was restored around 6:30 PM. When the incident investigation is complete, we will share its results. Contact cit@ua.edu with questions or concerns.


Respondus Lockdown Browser on managed Windows 7/8 Computers

A forthcoming security update for LockDown Browser will affect managed computers running Windows 7 or 8. Officially, these older versions of Windows aren’t supported by LockDown Browser, but Respondus does their best to accommodate these users. Students Students using Windows 7/8 with the “student edition” of LockDown Browser on their personal computers will be fine…


Zoom: March 21 update brings waiting and breakout room changes, new and enhanced features

The March 21 Zoom release brings many new and enhanced features, a complete list of which is available here: Release notes for March 21, 2022 CIT staffer Karen Burns points out that several improvements to waiting and breakout rooms have been requested by UA instructors. From Zoom: Meeting features Rename participants in Waiting Room – Windows,…


Blackboard Collaborate Scheduled Maintenance – March 10

From Blackboard: Feb 24, 14:08 EST Scheduled – Blackboard will be deploying our Collaborate v22.04 release to the US region (https://us.bbcollab.com), hosted in AWS (US – Virginia): us-east-1. Start Time: Thursday, March 10, 2022 2:00 AM EST (Eastern Standard Time) UTC/GMT -5 hours End Time: Thursday, March 10, 2022 6:00 AM EST (Eastern Standard Time)…


Blackboard Developer Portal Critical Maintenance

CIT has been informed that Blackboard will perform critical maintenance tonight, Wed., Feb. 2, 11:00 p.m. – 12:00 a.m. Central. This maintenance could affect the availability and/or performance of some Blackboard Learn Integrations and third-party tools. From Blackboard: Due to an unprecedented increase in usage, Blackboard will be performing database scaling to improve performance for…