Respondus Lockdown Browser on managed Windows 7/8 Computers

• March 30th, 2022
• in Announcements

A forthcoming security update for LockDown Browser will affect managed computers running Windows 7 or 8. Officially, these older versions of Windows aren’t supported by LockDown Browser, but Respondus does their best to accommodate these users.

Students

Students using Windows 7/8 with the “student edition” of LockDown Browser on their personal computers will be fine because Respondus will push the required update to them (currently scheduled for April 4, 2022).

Lab Edition

Institutions will encounter problems if they are running Windows 7/8 on managed devices that have the “Lab Edition” of LockDown Browser installed. LockDown Browser updates don’t get pushed to the Lab Edition, and older versions will fail after the security update is implemented in early April.

If running Windows 7/8 on managed devices, the easiest solution is to update to LockDown Browser version 2.0.8.05 or later. If this change isn’t possible, please open a ticket with the Respondus Support team (support.respondus.com) and we can suggest another option. Other questions about this issue can also be directed to the Respondus Support team.

Zoom: March 21 update brings waiting and breakout room changes, new and enhanced features

• March 25th, 2022
• in Announcements

The March 21 Zoom release brings many new and enhanced features, a complete list of which is available here: Release notes for March 21, 2022

CIT staffer Karen Burns points out that several improvements to waiting and breakout rooms have been requested by UA instructors. From Zoom:

Meeting features

• Rename participants in Waiting Room – Windows, macOS, Linux, Android, iOS
  Hosts and co-hosts can rename meeting participants in the waiting room before they enter the meeting. After locating a participant’s name in the waiting room section of the participant list, an option appears in the … menu to rename that participant. The participant is notified of this change.
• Save Breakout Room assignments for future use – Windows, macOS
  When breakout rooms are created, the host can save that current configuration and participant assignments, which can be used in future sessions. This is only available for recurring meetings and limited to 10 saved configurations per user.
• Share audio with content to all breakout rooms – Windows, macOS
  Hosts are able to share computer audio, along with shared content, to all breakout rooms. This can be enabled when beginning the share, or while sharing is in progress. This also supports the Share Video option as well for Breakout Rooms.
• Optional include co-host when automatically assigning breakout rooms – Windows, macOS, Linux
  When creating breakout rooms and choosing to assign participants automatically, any co-hosts will now not automatically be included in the assignments, but the host can choose to include them.

Zoom provides video conferencing, simple online meetings, and group messaging. Real-time information about Zoom status, as well as updates about scheduled maintenance and past incidents, is available on the Zoom status page.

Blackboard Learn: Automatic cleanup of user-created archive and export packages

• March 3rd, 2022
• in Announcements

An upcoming change to Blackboard Learn will impact export and archive packages created within a Blackboard Learn course.

Course packages created after the March 3, 2022 upgrade will expire and auto-delete 30 days after the creation date.

Existing user-generated course packages will be set to expire in 90 days from the March 3, 2022 upgrade.

In keeping with the LMS Course Retention Policy, Blackboard Learn courses are subject to removal from the system two (2) years following the end of the semester in which they are taught. Blackboard’s export course feature is one method by which instructors can back up content; it creates a ZIP file of your course content that can be used to create a new course. CIT recommends storing these files in Box or OneDrive.

Information about and step-by-step instructions for exporting courses can be found on Blackboard’s Help site: Export a course

Information about the change to user-generated course packages can be found in the release notes for the March 2022 upgrade: Automatic cleanup of user-created archive and export packages – 3900.34.0

Blackboard Collaborate Scheduled Maintenance – March 10

• February 25th, 2022
• in Announcements

From Blackboard:

Feb 24, 14:08 EST

Scheduled – Blackboard will be deploying our Collaborate v22.04 release to the US region (https://us.bbcollab.com), hosted in AWS (US – Virginia): us-east-1.

Start Time:

Thursday, March 10, 2022 2:00 AM EST (Eastern Standard Time) UTC/GMT -5 hours

End Time:

Thursday, March 10, 2022 6:00 AM EST (Eastern Standard Time) UTC/GMT -5 hours

Collaborate customers will experience intermittent availability during the maintenance window. For more information, please refer to: Collaborate Version 22.04 Release

Date Published: Feb 24, 2022

Real-time information about Blackboard status, as well as updates about scheduled maintenance and past incidents, is available on the Blackboard status page.

Blackboard Developer Portal Critical Maintenance

• February 2nd, 2022
• in Announcements

CIT has been informed that Blackboard will perform critical maintenance tonight, Wed., Feb. 2, 11:00 p.m. – 12:00 a.m. Central. This maintenance could affect the availability and/or performance of some Blackboard Learn Integrations and third-party tools.

From Blackboard:

Due to an unprecedented increase in usage, Blackboard will be performing database scaling to improve performance for the Developer Portal (https://developer.blackboard.com).

Start Time: Thursday, February 03, 2022 12:00 AM EST (Eastern Standard Time) UTC/GMT -5 hours
End Time: Thursday, February 03, 2022 1:00 AM EST (Eastern Standard Time) UTC/GMT -5 hours

Customers will experience no availability to the Developer Portal during the maintenance window. All LTI 1.3 and RESTful integrations will be unavailable during this window.

This database scaling is expected to take an hour or less.

Real-time information about Blackboard status, as well as updates about scheduled maintenance and past incidents, is available on the Blackboard status page.

Blackboard Collaborate Scheduled Maintenance – February 10

• January 27th, 2022
• in Announcements

From Blackboard:

Collaborate (US) Impacting Maintenance Feb 10, 02:00-06:00 EST

Blackboard will be deploying our Collaborate v22.02 release to the US region (https://us.bbcollab.com), hosted in AWS (US – Virginia): us-east-1.

Start Time:
Thursday, February 10, 2022 2:00 AM EST (Eastern Standard Time) UTC/GMT -5 hours

End Time:
Thursday, February 10, 2022 6:00 AM EST (Eastern Standard Time) UTC/GMT -5 hours

Collaborate customers will experience intermittent availability during the maintenance window. For more information, please refer to: Collaborate Version 22.02 Release

Posted on Jan 27, 11:47 EST

Real-time information about Blackboard status, as well as updates about scheduled maintenance and past incidents, is available on the Blackboard status page.

Turnitin Scheduled Maintenance – January 7

• January 6th, 2022
• in Announcements

From Turnitin:

Turnitin Scheduled Maintenance January 7th, 2022

Turnitin will take an 8 hour maintenance window on Jan 7 16:00 – 00:00 (Jan 8) PST, Jan 8 00:00 – 08:00 GMT, Jan 8 11:00 – 19:00 AEDT [go to https://tinyurl.com/bddeas2c for local time] with the following services being unavailable during these times:

Turnitin and TurnitinUK (including all Integrations)
Originality (including all Integrations)
SimCheck (including Integrations)
Similarity (including Integrations)
Turnitin Core API (including Integrations)
Crossref Similarity Check
Draft Coach
Revision Assistant
Canvas Plagiarism Framework
Integrations through LTI 1.3
Roster Sync through Turnitin.com
Feedback Studio for iOS
iThenticate
iThenticate (via API)

Panopto Scheduled Maintenance – January 8

• January 6th, 2022
• in Announcements

From Panopto:

Scheduled Maintenance Reminder

Panopto Cloud Operations Status

Title: Panopto NA Cloud Scheduled Downtime

Planned Start: January 9, 2022 2:00AM UTC
Expected End: January 9, 2022 6:00AM UTC

Affected Infrastructure
Components: Website, Video playback, Search, Recording / Uploading, Processing / Encoding, Integrations
Locations: North America (NA)

Details:

On Saturday, January 8th, your Panopto Cloud site will be upgraded to the latest release. This upgrade will occur from 09:00 PM to 01:00 AM (next day) EST. We expect up to 4 hours of viewer downtime beginning at the start of the maintenance window.

For more information on what’s new in the latest Panopto cloud release, please refer to the release notes here: https://panop.to/bali-notes

For any questions, please contact Panopto Support online by logging into support.panopto.com or by emailing support@panopto.com.

Best Regards,
Your Team at Panopto

Real-time information about Panopto status, as well as updates about scheduled maintenance and past incidents, is available on the Panopto status page.

UA Zoom HIPAA and SARS Accounts

• January 4th, 2022
• in Announcements

IMPORTANT MESSAGE FOR UA ZOOM HIPAA AND SARS ACCOUNTS:

Some UA faculty and staff may have received emails or login messages from Zoom inviting them to link the UA single-sign-on account to existing Zoom accounts that use an email alias containing ua.edu. Users with HIPAA-compliant or SARS-integrated accounts, please do not connect your HIPAA-compliant or SARS-integrated Zoom account to Zoom SSO yet. If you have done so already, you should be able to edit the email associated with the HIPAA-compliant or SARS-integrated Zoom account. Please do not affiliate a non-UA email account with your HIPAA-compliant Zoom account. Additional information about Zoom and single sign-on is available on the OIT website: Log Into Zoom with SSO

Pearson Scheduled Maintenance – November 20

• November 10th, 2021
• in Announcements

Pearson will perform scheduled maintenance on Saturday, November 20, 12:00 – 8:00 a.m.. Students will be unable to access Blackboard Learn-integrated Pearson content during the entire maintenance window, including all MyLab, Mastering and MyLabsPlus, Enhanced Revel, MyEnglishLab, and Pearson English Portal content.

Additional information is available via the Pearson System Status webpage.