Resolved 5/2 @ 8:43 AM: This incident has been resolved, and it was observed that clients are operating normally. If you are still experiencing problems logging in to the Blackboard mobile app, please contact CIT for more assistance. Users trying to access the Blackboard mobile app on Android or iOS devices are experiencing issues logging…
Hello from your Center for Instructional Technology! We wanted to share some valuable resources about Blackboard exam best practices and final grading information. These links are largely from CIT’s Knowledge Base and cover a range of topics to help manage your end-of-term processes. If you would like help with these or other instructional technology needs, please email cit@ua.edu. …
RESOLVED: All Zoom services have been restored, if you are still having connection issues please contact the UA IT Service Desk. Zoom is experiencing an outage and it is affecting multiple services. Affected services include Zoom Cloud recordings automatically uploading to Panopto. Until this is resolved, Zoom recordings will not get imported to Panopto. We…
Panopto will be unavailable to all users during a scheduled maintenance window. This maintenance will improve their cloud infrastructure. View Panopto’s Cloud Upgrade FAQ article for more information. If you have any specific questions, please contact the Center for Instructional Technology.
Resolved The code updates addressing rendering issues for Safari version 16.3 and earlier have been successfully deployed to our Blackboard environment. All functionality is now working as expected. Note: We strongly recommend keeping browsers up to date to ensure access to the latest security patches and performance enhancements. Update Blackboard has implemented code changes to…
Turnitin and Turnitin Draft Coach will be unavailable to all users during an emergency maintenance window. If you have any questions, please contact the Center for Instructional Technology.
Panopto will be unavailable to all users during a scheduled maintenance window. This maintenance will improve their cloud infrastructure. View Panopto’s Cloud Upgrade FAQ article for more information. If you have any specific questions, please contact the Center for Instructional Technology.
Resolved 3/3/25 @3:49 PM: Respondus Support reports that all systems are operational and working properly. This issue occurred from approximately 12:10 PM Central until 3:49 PM Central. If you are still experiencing issues with Respondus Monitor, please contact the Center for Instructional Technology. Respondus Monitor, the webcam component for Respondus Lockdown Browser, is experiencing a…
From: Office for Academic Affairs <academicaffairs@ua.edu>Sent: Monday, March 3, 2025 9:01 AMTo:Subject: A Message from the Provost | Blackboard Ultra Dear Faculty, The University of Alabama has been transitioning to Blackboard Ultra as the University’s enterprise-supported learning management system (LMS) since 2022. This transition is an important part of creating a more student-centered university and brings many benefits…
Issue Some users may experience an error when using a Chrome browser to access Simple Syllabus. The error message reads “This site can’t be reached,” with the error code ERR_CONNECTION_RESET. Solution Users should clear the cache and cookies in their Chrome browser. In step 3, choose the All time option for the time range.
