Tag Blackboard Ultra


Blackboard Navigation Update on 1-2-26

On January 2, 2026, courses at UA will receive an update to base navigation and course navigation. The changes improve overall user experience and accessibility. The main updates to the course navigation are: For more information and images of the changes, visit our knowledge base article: New Blackboard Base Navigation and Course Navigation


Resolved – myBama Final Grade Entry issue 12-16

Resolved The issue with the Final Grade entry page in myBama is resolved. OIT and the Office of the Registrar continue to monitor the final grade entry application. If you are still experiencing issues with this page, please contact UA’s IT Service Desk for more information and assistance. Issue We have reports that faculty and…


Known Issue – Final grades and alphabetizing students

Issue The order of students may be different in Blackboard than in myBama. We have seen reports that the alphabetization of students’ last names may vary. This could affect faculty and instructors that are manually assigning grades in myBama. Example: Solution/Workaround Instructors and faculty should pay close attention to the order of students to ensure…


Resolved – Blackboard email issue

Resolved Blackboard resolved the issue with sending emails from courses. A fix was implemented on December 10, 2025 around 10:00PM CST. Duration: December 10, 2025 1:00 PM – December 12, 2:15 PM Central. If you are still experiencing the issue please contact the Center for Instructional Technology for more troubleshooting. Issue Users may experience issues…


Resolved – Blackboard Third-Party Links Error

Resolved The issue is resolved Duration: September 10, 2025 9:31 AM – 12:07 PM CDT If you are still experiencing issues accessing third-party tools please contact the Center for Instructional Technology for more troubleshooting. Monitoring Blackboard Support has implemented a fix for the LTIs connection and are monitoring the results. Issue Blackboard is reporting that…


Known Issue – Google Chrome Homework Help

Issue We are aware that the new update of Google Chrome (Version 139.0.7258.155 (Official Build) (arm64) inserts a  “Homework help” button in the URL bar. This feature is part of the internet browser and not part of Blackboard, our learning management system. Support As part of the Google Chrome browser, this tool is not under our…


Resolved – Blackboard Ultra and OneDrive

Resolved The Office of Information Technology and CIT have resolved the issue with the connection between Blackboard Ultra and OneDrive. When connecting to OneDrive from the Blackboard content editor, users will be prompted to login to Microsoft with their UA or Crimson email address and password. After authenticating through DUO, users should see the file…


Blackboard AI Design Assistant features enabled August 4

The Center for Instructional Technology (CIT) will enable select Blackboard AI Design Assistant (AIDA) features for UA instructors on Monday, August 4, 2025.  Need-to-knows  About the AI Design Assistant  The AIDA is a set of features that help instructors create and design courses, using generative AI to help create learning modules, assignment, discussion, and journal…


June 2025 Instructor News

Welcome to the 2025 Summer Semester! The Center for Instructional Technology is here to support your teaching goals with tools, training, and updates to enhance your courses and assessments. Stay tuned for tips to make this summer smooth and productive. Friendly Reminders! Blackboard Course Retirement CIT is beginning our routine and annual process of cleaning…