News

When screensharing during a Zoom meeting, some presenters are unable to connect devices, such as iPads, via Airplay. CIT is currently working to resolve the issue.

Some users are not able to see their Spring 2021 Blackboard Learn courses. The issue has been identified and is being repaired. Please contact CIT if Spring 2021 courses in which you are enrolled are not listed in your Blackboard Learn course list: cit@ua.edu or 205-348-3532

Today, Jan. 7, OIT will be enabling the new Box user interface for all UA users. The new interface features a sleek design and provides users with the ability to better organize content. Learn more on the Box Website.

Blackboard Operations will be performing data center maintenance Friday, Dec. 25 from 1am – 5am. A 30-minute outage is expected for UA’s instance of Blackboard Learn at some point during the maintenance window.

Turnitin is currently experiencing an unexpected service degradation. During this time, you may find that you are unable to view submissions and/or Similarity Reports.  If you would like to track Turnitin’s progress in resolving this issue, please visit the Turnitin status page at https://turnitin.statuspage.io. Resolved 12/9, 6:00 pm CST – Degradation was encountered between 9am…

On December 22, 2020 at 8:00am CST, VoiceThread will be making a low-risk change to the Content Delivery Network configuration. This should not have any impact on VoiceThread availability or service speed, but we are letting you know in the unlikely event that you do experience some slowness of media loading at that time. Date:…

Panopto Cloud will be updated with new features and improvements on Saturday, Dec. 19. Panopto will be unavailable from 8pm – 11pm during the maintenance window.  

Blackboard Learn will undergo a 24-hour upgrade beginning Thursday, Jan. 7 at 5pm through Friday, Jan. 8 at 5pm.

In Blackboard app version 5.8 on iOS devices, the question text in tests is repeated every few questions resulting in duplicated questions and mis-matched answer choices. This issue was resolved in Blackboard app version 5.8.1 (iOS only), which was released on October 26, 2020. Update your Blackboard app if using an iOS device to avoid…

Students who have used the Honorlock Chrome browser extension for test proctoring at other colleges or universities may receive an error message when taking tests in Blackboard. These users should uninstall the Honorlock extension to avoid this issue. If the extension is still needed, reinstall to get the updated version which does not cause this…