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Resolved: Turnitin Service Disruption 4/21

Resolved – Due to an unexpected network issue, you may have been unable to access Turnitin or iThenticate today. Some users may have been able to access these services but would have experienced degraded performance. Users accessing Turnitin via integrations were also impacted by this disruption. Service has been restored.

Turnitin encountered a disruption between the following times: CDT April 21st 09:20 – 010:30

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Turnitin is currently experiencing intermittent service disruptions and degraded performance. For more information and updates: https://turnitin.statuspage.io/

Update Zoom Software

Updated software is secure software. OIT Security recommends that all Zoom software be updated as soon as updated software is released. By updating to the latest version, you will receive security patches and upgrades to ensure the security of your computer and also your meetings. You may have a message when opening Zoom that you have an update available. Simply click to receive the update. For additional details and instructions on how to update, please visit the Zoom website.

Panopto Partial Service Disruption

Panopto is investigating increased latencies and error rates. Some students are reporting error messages referencing technical difficulties. More on the Partial Service Disruption from Panopto- http://trust.panopto.com/

Update, April 2, 8:43 am: After overnight maintenance, Panopto is fully operational.

Collaborate Ultra Maintenance Friday March 27 AM

Blackboard Collaborate Ultra will be undergoing maintenance Friday, March 27, 2020 1:00 AM EDT (GMT -4) until Friday, March 27, 2020 5:00 AM EDT (GMT -4). Collaborate Ultra customers will experience intermittent availability during these maintenance windows.

Blackboard Learn Course Messages Module Discontinued

The Blackboard Learn course messages module formerly on the My Courses and My Institutions tabs is no longer available. This tool was independently developed and is no longer functional. Course messages still work within Blackboard courses and can be accessed in the course tools menu.

Blackboard Ally now enabled in all courses

In order to help instructors and students transition to online learning, Blackboard Ally for LMS has been enabled in all Blackboard courses. Ally helps make digital course content more accessible by automatically providing alternative formats (such as semantic HTML, audio, ePub, and electronic Braille) and providing instructor feedback and guidance on fixing accessibility issues in a course. Please visit the UA Technology Accessibility website for more information.

Blackboard Collaborate Ultra – March 26 Maintenance

Blackboard will be performing scheduled infrastructure maintenance for Collaborate Ultra on Thursday, March 26, 2020 between 1 a.m. – 5 a.m. CDT. Collaborate Ultra users will experience intermittent availability during this maintenance window.

Collaborate Ultra Maintenance Saturday March 14

Blackboard will be performing unscheduled infrastructure maintenance for Collaborate Ultra in US (AWS Virginia) on Saturday, March 14, 2020 from 1:00 PM EDT (Eastern Daylight Time) GMT -4 hours to Saturday, March 14, 2020 6:00 PM EDT (Eastern Daylight Time) GMT -4 hours. The expected duration of downtime for this work is 3 hours, during which Collaborate Ultra users may not have access to Ultra sessions, recordings or scheduler. Users may experience intermittent availability throughout the remainder of the window. Please be aware that the complete maintenance window will be used if necessary.