Resolved Blackboard resolved the issue with sending emails from courses. A fix was implemented on December 10, 2025 around 10:00PM CST. Duration: December 10, 2025 1:00 PM – December 12, 2:15 PM Central. If you are still experiencing the issue please contact the Center for Instructional Technology for more troubleshooting. Issue Users may experience issues…
Issue CampusPress, the host for People.ua.edu sites, is upgrading their central WordPress version to 6.9.x. These upgrades will: When: Between January 5 — 9, 2026 Support If you experience any issues with your People Site during this time, please contact CIT for troubleshooting and assistance.
Issue Copied courses require instructors to access the Lockdown Browser dashboard before exams can be taken by students. Some students may report that they are unable to access a test that requires Respondus Lockdown Browser. The error message states that the instructor needs to enable a dashboard before they can access the test. Solution Instructors…
Resolved The Blackboard Institution page is now available for all users. Duration: October 20, 2025 1:30 PM CDT – 3:15 PM CDT. If you are unable to see the Institution page, please clear the cache in your browser. If the issue persists, contact the Center for Instructional Technology for more troubleshooting. Issue The Institution page…
Resolved Resolved 5:53 PM CDT: All issues with access and slowness should be resolved for the following tools: Duration: October 20, 2025 ~2:00AM – 6:00PM CDT If you are still experiencing any slowness or issues with accessing instructional technologies please contact the Center for Instructional Technology for more troubleshooting. Update Update 4:30 PM Amazon Web…
Resolved All users should be able to access Turnitin assignments, grading, and roster syncs through Blackboard. Duration: Tuesday, October 14, 2025 11:15 AM CDT – 12:15 PM CDT If you are still experiencing issues with Turnitin please clear the cache in your internet browser. If the issue persists, contact the Center for Instructional Technology for…
Complete October 25, 2025: The scheduled maintenance is complete. If you have any issues accessing Turnitin, Turnitin Draft Coach, or Gradescope, please clear the cache in your internet browser. Turnitin has an upcoming 6 hour maintenance window. When: Saturday, October 25, 2025 ; 10:00 AM – 4:00 PM CDT CIT supported tools: Turnitin, Turnitin Draft…
Resolved The issue is resolved Duration: September 10, 2025 9:31 AM – 12:07 PM CDT If you are still experiencing issues accessing third-party tools please contact the Center for Instructional Technology for more troubleshooting. Monitoring Blackboard Support has implemented a fix for the LTIs connection and are monitoring the results. Issue Blackboard is reporting that…
Issue We are aware that the new update of Google Chrome (Version 139.0.7258.155 (Official Build) (arm64) inserts a “Homework help” button in the URL bar. This feature is part of the internet browser and not part of Blackboard, our learning management system. Support As part of the Google Chrome browser, this tool is not under our…
Resolved The Office of Information Technology and CIT have resolved the issue with the connection between Blackboard Ultra and OneDrive. When connecting to OneDrive from the Blackboard content editor, users will be prompted to login to Microsoft with their UA or Crimson email address and password. After authenticating through DUO, users should see the file…
