Resolved Turnitin has fixed the issue. Duration: Wednesday, March 11, 2026 from 11:39 AM CDT – 12:44 PM CDT If you are still experiencing an error message in Turnitin, please contact the Center for Instructional Technology for more troubleshooting. Issue Turnitin is experiencing an unexpected service incident. All users may encounter an error message intermittently…
Turnitin is currently undergoing an emergency maintenance. This maintenance may affect users’ access to: Duration: 10:00 AM – 2:00 PM CST If you experience issues while accessing these tools, clear your browser’s cache and try again. If the issue persists, contact CIT for more troubleshooting.
Panopto has scheduled an essential database maintenance starting on Saturday, March 21st, 2026. Access to videos will be unavailable & attempts to upload new content will result in a “Server unable to connect” error message. Start time: Saturday, March 21, 2026 at 10:30 PM CentralEstimated down time: 3 hours
Issue We are aware of issues with accessing and editing Blackboard documents and files. Both faculty and students are receiving these errors. When accessing/editing Blackboard content, you may receive one of the following error messages: Not Found The message reads “The specified resource was not found, or you do not have permission to access it.”…
Issue We are aware of an Known Issue affecting file links in both online and on-campus Blackboard courses. When selecting a file, the link may direct the user to a different file in the course. Example: In a specific scenario where a document included PDF attachments from more than one course, an attachment from a…
We have received sporadic reports about issues with Blackboard tests that require Respondus Lockdown Browser. If you are getting an error message before or during your test, please review the following information to troubleshoot the issue. System Requirements Please ensure that your device meets the system requirements to use the software: Visit Respondus’ help article…
Resolved The Panopto video archives’ restoration process slowness should now be resolved. Duration: Tuesday, January 6, 2026 at 5:45 AM until Monday, January 12, 2026 at 6:42 AM If you are still experiencing any slowness with restoring Panopto archives please contact the Center for Instructional Technology for more troubleshooting. Updates 01/08/26 6:53 AM: The source…
Resolved Blackboard resolved the issue with sending emails from courses. A fix was implemented on December 10, 2025 around 10:00PM CST. Duration: December 10, 2025 1:00 PM – December 12, 2:15 PM Central. If you are still experiencing the issue please contact the Center for Instructional Technology for more troubleshooting. Issue Users may experience issues…
Issue CampusPress, the host for People.ua.edu sites, is upgrading their central WordPress version to 6.9.x. These upgrades will: When: Between January 5 — 9, 2026 Support If you experience any issues with your People Site during this time, please contact CIT for troubleshooting and assistance.
Issue Copied courses require instructors to access the Lockdown Browser dashboard before exams can be taken by students. Some students may report that they are unable to access a test that requires Respondus Lockdown Browser. The error message states that the instructor needs to enable a dashboard before they can access the test. Solution Instructors…
