Update 02/11/2022 10 a.m.: CIT has resolved this issue. Users may need to clear cache and cookies to apply the change. If the issue persists, contact cit@ua.edu. Students may receive an error message (filesys.err.dir.attempt) when attempting to view Turnitin submissions from My Grades. Until this issue is resolved, papers can be viewed from the assignment…
From Blackboard: Collaborate (US) Impacting Maintenance Feb 10, 02:00-06:00 EST Blackboard will be deploying our Collaborate v22.02 release to the US region (https://us.bbcollab.com), hosted in AWS (US – Virginia): us-east-1. Start Time: Thursday, February 10, 2022 2:00 AM EST (Eastern Standard Time) UTC/GMT -5 hours End Time: Thursday, February 10, 2022 6:00 AM EST (Eastern…
Hello instructors, Melissa from The Center for Instructional Technology here! I hope your semester is off to a successful and healthy start. I have a few updates to share. New Support Portal CIT is thrilled to share our new online support portal is now live! Members of the UA community are encouraged to use the…
Update 01/16/2022 11 a.m.: CIT has applied a settings change to resolve this issue. Users may need to clear cache and cookies to apply the change. If the issue persists, contact cit@ua.edu. CIT has learned that, in some Spring 2022 courses, users receive a login prompt when accessing the Panopto Videos tool (Course Videos in…
Update 01/27/2022 12:15 p.m.: Demo Student users have been enabled across UA’s Blackboard Learn production environment (ualearn.blackboard.com). CIT has learned that, in some Spring 2022 courses, the demo user or Student View is not functioning correctly. Instructors who receive an error or encounter other issues when attempting to access Student View or the Demo Student…
Downloads of Panopto for Windows and the Remote Recorder may temporarily be flagged by antivirus software. On January 8, 2022, Panopto renewed its code signing certificate for Panopto for Windows and the Remote Recorder. Due to this update, users may receive warnings from Windows Defender or other antivirus applications that downloaded installers are unrecognized. These…
Update 01/27/2022 1:30 p.m.: From Blackboard: With the Learn SaaS 3900.30.0 Maintenance Release to Production environments we have resolved this incident. Related Blackboard status Incident Report: Learn Partner Cloud / LTI Tools Issue Blackboard has identified an issue affecting LTI tool and Partner Cloud integrations, such as Pearson REVEL and Turnitin. A maintenance update is…
Update 02/11/2022 10 a.m.: CIT has resolved this issue. Users may need to clear cache and cookies to apply the change. If the issue persists, contact cit@ua.edu. Instructors may receive an error message (filesys.err.dir.attempt) when attempting to view Turnitin submissions from the Grade Center. Until this issue is resolved, papers can be viewed in the…
Instructors may receive an error message (filesys.err.dir.attempt) when attempting to view Turnitin submissions from the Grade Center. Until this issue is resolved, papers can be viewed in the Turnitin tool available under Course Tools. Workaround: Within the course, go to Control Panel > Course Tools Scroll down to Turnitin Assignments Select it to see a…
From Turnitin: Turnitin Scheduled Maintenance January 7th, 2022 Turnitin will take an 8 hour maintenance window on Jan 7 16:00 – 00:00 (Jan 8) PST, Jan 8 00:00 – 08:00 GMT, Jan 8 11:00 – 19:00 AEDT [go to https://tinyurl.com/bddeas2c for local time] with the following services being unavailable during these times: Turnitin and TurnitinUK (including all…
