Known Issue – Turnitin Maintenance 03-29-25
Turnitin and Turnitin Draft Coach will be unavailable to all users during an emergency maintenance window. If you have any questions, please contact the Center for Instructional Technology.
Author Erin Warner
Known Issue – Panopto Scheduled Maintenance 4-12-25
Panopto will be unavailable to all users during a scheduled maintenance window. This maintenance will improve their cloud infrastructure. View Panopto’s Cloud Upgrade FAQ article for more information. If you have any specific questions, please contact the Center for Instructional Technology.
Resolved – Respondus Monitor Error
Resolved 3/3/25 @3:49 PM: Respondus Support reports that all systems are operational and working properly. This issue occurred from approximately 12:10 PM Central until 3:49 PM Central. If you are still experiencing issues with Respondus Monitor, please contact the Center for Instructional Technology. Respondus Monitor, the webcam component for Respondus Lockdown Browser, is experiencing a…
A Message from the Provost | Blackboard Ultra
From: Office for Academic Affairs <academicaffairs@ua.edu>Sent: Monday, March 3, 2025 9:01 AMTo:Subject: A Message from the Provost | Blackboard Ultra Dear Faculty, The University of Alabama has been transitioning to Blackboard Ultra as the University’s enterprise-supported learning management system (LMS) since 2022. This transition is an important part of creating a more student-centered university and brings many benefits…
Known Issue – Simple Syllabus error in Chrome browser
Issue Some users may experience an error when using a Chrome browser to access Simple Syllabus. The error message reads “This site can’t be reached,” with the error code ERR_CONNECTION_RESET. Solution Users should clear the cache and cookies in their Chrome browser. In step 3, choose the All time option for the time range.
Known Issue – Simple Syllabus access problems
We have received a number of reports that some faculty users are unable to access Simple Syllabus. If you are experiencing issues while attempting to access this tool, please complete the following troubleshooting steps: If the issue, or error, persists, please contact the Center for Instructional Technology for more information and assistance.
Resolved – Cengage Update in Blackboard
CIT is finished with the update. Please let us know if you experience any errors moving forward. CIT is beginning an update to the Cengage integration with Blackboard. Users may experience momentary delays in access if they attempt to access a Cengage link while it is actively in the migration process. If you experience any…
Known Issue – Turnitin Assignments remove ETS rater 12-31-24
Turnitin will be removing e-rater from all of its products as of December 31, 2024. This feature will be removed because Educational Testing Services (ETS) will no longer be supporting their e-rater grammar service in 2025. Students can use Turnitin Draft Coach to provide grammar checks while drafting in Microsoft Word on the Web. If…
Known Issue – Required Update to Blackboard Mobile App 12-6-24
On Friday, December 6, 2024, all mobile users must update the Blackboard mobile app on their mobile device. Without the update, the app will not function properly. Any user who does not update their app will see a red banner indicating session expiration. If you have any questions, please contact the Center for Instructional Technology.…
Hypothesis Scheduled Maintenance 11-30
Hypothesis will be undergoing a scheduled maintenance on Saturday, November 30th, from 4:00-6:00 AM CT. During this time, the platform will be unavailable. Please contact CIT if you have any questions or concerns.