Anthology (Blackboard’s parent company) will be performing scheduled maintenance. This maintenance will ensure optimal performance, security, and up-to-date technology. Expected downtime: 6 hours Impact: UA’s Blackboard will be unavailable to all users during this maintenance. When: December 21, 2024 ; start time 1:16 AM Please contact the Center for Instructional Technology if you have questions…
Simple Syllabus is experiencing a bug on their end that may cause the following issues: Some users may experience an issue with the status of their syllabus showing Complete but not Published. When attempting to publish, users may receive an error message that states, “This syllabus will be published when the following component is created:…
Update: Issue Resolved The incident occurred between 9:30 AM and 2:05 PM on 10/28/24. Visit Turnitin’s status page to view the incident report. Turnitin is experiencing an unexpected service incident. Users may experience slowness and/or error messages when accessing the tool or submitting and accessing reports. This incident began around 11:52 AM on 10/28/24. We…
CIT received multiple reports of issues with the Send Email tool and issues with Blackboard email notifications. Anthology Support is aware of this issue and they are working to resolve it. This issue began around 9:30 AM on October 7, 2024. Update, 10/8/24: Anthology’s investigations identified the issue was due to email notification infrastructure becoming…
Instructors can now adjust message settings in Ultra Course View. They can set the following limits on messages within the course: Students can message anyone in their course Students can only message staff and students in their groups Students can only message staff Students can only reply to messages Turn all messages off, which sends…
Qualtrics will undergo a maintenance on Saturday, October 5, 2024 from 1:00 PM to 2:30 PM. What is affected? Qualtrics dashboards, results reports, and printed reports. Users will not be able to create, modify, or delete dashboards, results reports, or printed reports. Users should not attempt to make changes to dashboards, results reports, or printed…
Some student users are receiving an error when accessing third-party tools in Blackboard. The error begins “Invalid locale format: false” If your students are experiencing this issue, please visit our knowledge base article for the workaround: Known Issue – Students get an Invalid Format error when accessing third-party tools
Update: The notifications error from Simple Syllabus is an issue within the syllabus management system. UA has reported this to the vendor, and Simple Syllabus support is working on a resolution. CIT has received reports that instructors and faculty received notifications about unpublished syllabi in error. We are looking into this issue and will keep…
Turnitin is unavailable today, August 17, 2024 from 6:00 AM CDT to 4:00 pm CDT. Turnitin, Draft Coach, and Gradescope are unavailable during this time.
Resolved– Turnitin Support has resolved this issue. This service disruption happened between August 7, 2024 3:00 PM to August 9, 2024 11:15 AM. Users may have intermittently found that Turnitin Similarity Reports were stuck processing, or experienced issues in downloading a copy of a Similarity Report and/or digital receipt. Please contact the Center for Instructional Technology…
