Resolved April 23, 2024 at 2:37 PM CT. The Similarity Report service has been restored. The incident occurred between the following times: Central Time: April 21, 12:20 AM – April 23, 1:45 PM Turnitin experienced a service incident around 1:00 AM on April 22, 2024. Turnitin Support has put in a fix and they…
Please be aware that Turnitin has scheduled down time on Saturday, April 20 for 5 hours. This is a maintenance window from 9:00 AM – 2:00 PM CDT. Turnitin and Gradescope will be unavailable to all students and faculty during this time.
An issue, starting January 29, 2024, causes attempts to view Panopto videos to fail intermittently. Panopto Support is working to resolve this issue. CIT will update this post as we receive more information.
Update 1/6/24 @2:45 PM: The errors with student submissions and video playback are resolved. There is a known issue regarding error messages while using Panopto lecture capture software. Users may experience an error while submitting a panopto video assignment or viewing videos with clips. Panopto Support is investigating this issue. We will keep you updated…
Upcoming scheduled maintenance notice Turnitin will have a planned 4 hour maintenance window on Saturday, January 27, 2024 10:30 AM – 2:30 PM. The following services will be impacted: Turnitin Feedback Studio Turnitin Draft Coach Gradescope
Users may receive an error message when accessing third-party tools and integrations within Blackboard. Third-party tools and integrations allow you to easily access information, documents, and services outside of Blackboard Learn. Textbook publisher content is an example of a third-party tool. Old integrations are phasing out Some integrations are phasing out and being replaced with…
In Blackboard, the Institution page may not be available during a maintenance window starting at 2:00 AM Central on Tuesday, December 12, 2023. This maintenance should last for about an hour. Users may receive a “503 Service Temporarily Unavailable” message, but they should still be able to access their courses. Please contact the Center for…
Turnitin released a “Resync Grade” feature for instructors to use in the Assignment Inbox. If a student’s grade is not synced to the Grade Center, this should resolve that issue. Here are steps to find this feature: Click on the link for a Turnitin assignment. In the Assignment Inbox, select the More menu (•••). Choose…
CIT is aware of a sporadic issue where some students attempt to access a Turnitin assignment in the Safari browser. Instead of accessing the assignment, students are prompted to login again through a Turnitin interface. Workarounds Students have a couple of options to workaround this issue. 1. Use another browser (Firefox or Chrome). OR 2.…
Resolved @10:00 AM: Turnitin service is restored. CIT is aware of a Turnitin service incident on Thursday, November 2, 2023. During this time, you may find that you are unable to access Turnitin through Blackboard or access reports. We will update this post as we receive more information, or you can track this issue’s progress…
