Tag Slowness

Resolved – Panopto slowness & error message 9-3

Resolved Users should now be able to access Panopto and view Panopto videos in Blackboard. Panopto Support is continuing to investigate the root cause and monitoring cloud metrics to ensure the issue is resolved. Duration: 7:42 AM – 9:07 AM, September 3, 2025 Issue Users may receive an error message when logging into Panopto or…

Resolved – Simple Syllabus Slowness

Resolved The vendor determined that peak user activity caused server performance issues. Duration: August 17, 2025 – August 20, 2025 Solution To address the high traffic during these times, Simple Syllabus support is planning improvements that include reducing the number of clients on the server UA uses to help alleviate the load-based performance issues users…

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