Issue Amazon Web Services (AWS) is experiencing a service issue in the US East 1 region. This is causing issues with multiple instructional technologies and affects how users can access them. The following are ongoing: Support All vendors are working with Amazon Web Services to mitigate and resolve the issue. We will update this post…
Resolved The issue is resolved Duration: September 10, 2025 9:31 AM – 12:07 PM CDT If you are still experiencing issues accessing third-party tools please contact the Center for Instructional Technology for more troubleshooting. Monitoring Blackboard Support has implemented a fix for the LTIs connection and are monitoring the results. Issue Blackboard is reporting that…
Issue We are aware that the new update of Google Chrome (Version 139.0.7258.155 (Official Build) (arm64) inserts a “Homework help” button in the URL bar. This feature is part of the internet browser and not part of Blackboard, our learning management system. Support As part of the Google Chrome browser, this tool is not under our…
The Center for Instructional Technology (CIT) will enable select Blackboard AI Design Assistant (AIDA) features for UA instructors on Monday, August 4, 2025. Need-to-knows About the AI Design Assistant The AIDA is a set of features that help instructors create and design courses, using generative AI to help create learning modules, assignment, discussion, and journal…
Welcome to the 2025 Summer Semester! The Center for Instructional Technology is here to support your teaching goals with tools, training, and updates to enhance your courses and assessments. Stay tuned for tips to make this summer smooth and productive. Friendly Reminders! Blackboard Course Retirement CIT is beginning our routine and annual process of cleaning…
The University of Alabama is transitioning from Blackboard Original to Blackboard Ultra. All UA courses that use Blackboard must transition to Ultra by January 2026. No classes will use Blackboard Original after Fall 2025. In anticipation of the move to Ultra, all UA instructors received a Blackboard practice course in Ultra Course View. Practice in…
This month, we enabled the option to use a new Turnitin assignment interface. This update brings some user interface changes but the service retains the same features. The (New) Standard Assignment will include updated workflows and improved accessibility for all users. Instructors have an option to choose the Classic Standard Assignment or the New Standard…
Resolved 5/2 @ 8:43 AM: This incident has been resolved, and it was observed that clients are operating normally. If you are still experiencing problems logging in to the Blackboard mobile app, please contact CIT for more assistance. Users trying to access the Blackboard mobile app on Android or iOS devices are experiencing issues logging…
Hello from your Center for Instructional Technology! We wanted to share some valuable resources about Blackboard exam best practices and final grading information. These links are largely from CIT’s Knowledge Base and cover a range of topics to help manage your end-of-term processes. If you would like help with these or other instructional technology needs, please email cit@ua.edu. …
Resolved The code updates addressing rendering issues for Safari version 16.3 and earlier have been successfully deployed to our Blackboard environment. All functionality is now working as expected. Note: We strongly recommend keeping browsers up to date to ensure access to the latest security patches and performance enhancements. Update Blackboard has implemented code changes to…
