News


Instructional Technology News – February 18, 2022

Hello instructors, Melissa from The Center for Instructional Technology here with some instructional technology news and tips. Learning ePortfolios in the Classroom: A Panel Date: Tuesday, March 1, 2022, 2:00-3:30 pm Location: Lackey Room, Bryant Conference Center This professional development session, brought to you by The College of Continuing Studies and The Center for Instructional Technology,…


Known Issue: Lastpass and Blackboard Test Options

The LastPass browser extension may incorrectly autofill fields and generate passwords when editing Test Options in Blackboard Learn. LastPass suggests editing settings for Blackboard in your LastPass vault if you encounter this issue: Go to lastpass.com and log in. Go to Passwords Hover over Blackboard tile and click wrench icon to edit settings Click Advanced…


RESOLVED – Known Issue: Blackboard Ally Degraded Performance

Update 02/18/2022 10 a.m.: Blackboard has resolved this issue. CIT has learned that Blackboard is monitoring an issue with Blackboard Ally for LMS that was preventing the processing of new content added to Learn courses. The issue has been addressed, but delays may continue until February 4. From Blackboard: Ally – US-EAST-1 – Degraded Performance…


Blackboard Developer Portal Critical Maintenance

CIT has been informed that Blackboard will perform critical maintenance tonight, Wed., Feb. 2, 11:00 p.m. – 12:00 a.m. Central. This maintenance could affect the availability and/or performance of some Blackboard Learn Integrations and third-party tools. From Blackboard: Due to an unprecedented increase in usage, Blackboard will be performing database scaling to improve performance for…


RESOLVED – Known Issue: Student Viewing Turnitin Submission Error

Update 02/11/2022 10 a.m.: CIT has resolved this issue. Users may need to clear cache and cookies to apply the change. If the issue persists, contact cit@ua.edu. Students may receive an error message (filesys.err.dir.attempt) when attempting to view Turnitin submissions from My Grades. Until this issue is resolved, papers can be viewed from the assignment…


Blackboard Collaborate Scheduled Maintenance – February 10

From Blackboard: Collaborate (US) Impacting Maintenance Feb 10, 02:00-06:00 EST Blackboard will be deploying our Collaborate v22.02 release to the US region (https://us.bbcollab.com), hosted in AWS (US – Virginia): us-east-1. Start Time: Thursday, February 10, 2022 2:00 AM EST (Eastern Standard Time) UTC/GMT -5 hours End Time: Thursday, February 10, 2022 6:00 AM EST (Eastern…


RESOLVED – Known Issue: Blackboard Learn Panopto login error

Update 01/16/2022 11 a.m.: CIT has applied a settings change to resolve this issue. Users may need to clear cache and cookies to apply the change. If the issue persists, contact cit@ua.edu. CIT has learned that, in some Spring 2022 courses, users receive a login prompt when accessing the Panopto Videos tool (Course Videos in…


RESOLVED – Known Issue: Demo Student view not available in some Blackboard Learn courses

Update 01/27/2022 12:15 p.m.: Demo Student users have been enabled across UA’s Blackboard Learn production environment (ualearn.blackboard.com). CIT has learned that, in some Spring 2022 courses, the demo user or Student View is not functioning correctly. Instructors who receive an error or encounter other issues when attempting to access Student View or the Demo Student…


Known Issue: Panopto for Windows and Remote Recorder downloads flagged by antivirus software

Downloads of Panopto for Windows and the Remote Recorder may temporarily be flagged by antivirus software. On January 8, 2022, Panopto renewed its code signing certificate for Panopto for Windows and the Remote Recorder. Due to this update, users may receive warnings from Windows Defender or other antivirus applications that downloaded installers are unrecognized. These…


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