News


Known Issue – Respondus Lockdown Browser in copied courses

Issue Copied courses require instructors to access the Lockdown Browser dashboard before exams can be taken by students. Some students may report that they are unable to access a test that requires Respondus Lockdown Browser. The error message states that the instructor needs to enable a dashboard before they can access the test. Solution Instructors…


December 2025 Newsletter

As the year comes to a close, we’re celebrating the season of learning and growth! December is the perfect time to reflect, recharge, and get ready for an exciting spring semester. To help you prepare, we’ve packed this issue w/hith opportunities to make your courses shine—join our upcoming CIT trainings and events, explore new tools,…


Resolved – Panopto upload slowness

Resolved The issue with slow uploads to Panopto has been resolved. Duration: November 24, 2025 from 11:22 AM – 12:06 PM If you are still experiencing any slowness please contact the Center for Instructional Technology for more troubleshooting. Issue Panopto reported an issue for all users: Content upload and processing may take longer than expected…


November 2025 Newsletter

Spring 2026 courses are going Ultra—get ready for a smoother, smarter teaching experience! This November, CIT brings you hands-on sessions, expert office hours, and spotlight events to help you make the most of Ultra’s powerful tools. Whether you’re a Blackboard pro or just getting started, we’re here to support your teaching journey. Table of Contents…


Resolved – Blackboard Institution page error

Resolved The Blackboard Institution page is now available for all users. Duration: October 20, 2025 1:30 PM CDT – 3:15 PM CDT. If you are unable to see the Institution page, please clear the cache in your browser. If the issue persists, contact the Center for Instructional Technology for more troubleshooting. Issue The Institution page…


Resolved – Multiple Tool Service Incident

Resolved Resolved 5:53 PM CDT: All issues with access and slowness should be resolved for the following tools: Duration: October 20, 2025 ~2:00AM – 6:00PM CDT If you are still experiencing any slowness or issues with accessing instructional technologies please contact the Center for Instructional Technology for more troubleshooting. Update Update 4:30 PM Amazon Web…


Resolved – Turnitin Service Incident 10-14

Resolved All users should be able to access Turnitin assignments, grading, and roster syncs through Blackboard. Duration: Tuesday, October 14, 2025 11:15 AM CDT – 12:15 PM CDT If you are still experiencing issues with Turnitin please clear the cache in your internet browser. If the issue persists, contact the Center for Instructional Technology for…


October 2025 Newsletter

Hello and happy fall from the CIT team! As the leaves begin to turn and the semester picks up speed, we’re excited to bring you this month’s newsletter filled with updates, resources, and opportunities to support your teaching.  ‌Whether you’re diving into new Ultra features, exploring accessibility tools, or joining us for a workshop, we’re here to help you…


Turnitin Maintenance – 10-25-25

Complete October 25, 2025: The scheduled maintenance is complete. If you have any issues accessing Turnitin, Turnitin Draft Coach, or Gradescope, please clear the cache in your internet browser. Turnitin has an upcoming 6 hour maintenance window. When: Saturday, October 25, 2025 ; 10:00 AM – 4:00 PM CDT CIT supported tools: Turnitin, Turnitin Draft…


Resolved – Blackboard Third-Party Links Error

Resolved The issue is resolved Duration: September 10, 2025 9:31 AM – 12:07 PM CDT If you are still experiencing issues accessing third-party tools please contact the Center for Instructional Technology for more troubleshooting. Monitoring Blackboard Support has implemented a fix for the LTIs connection and are monitoring the results. Issue Blackboard is reporting that…


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