News


Known Issue – Gradescope Maintenance June 29

Gradescope will undergo a scheduled maintenance on Saturday, June 29, 2024 from 8:00 AM –  10:00 AM. During this time, all features of Gradescope will not be accessible. If you have any questions or concerns, please contact the Center for Instructional Technology.


Known Issue – Panopto Playback Statistics

Panopto discovered an issue with video playback statistics beginning on May 30th and 31st. What is the issue? Video playback statistics for the minutes delivered are not recorded if the browser tab loses focus of the window containing the viewer [user switches tabs or rearranges windows in a way that hides the browser window containing…


Known Issue – Changes to Flip

Starting July 1, 2024, the Flip platform will no longer be available in mobile app stores, and the Flip website (Flip.com) will transition to view-only mode. Users will still have access to download existing Flip videos until September 30, 2024. CIT is currently assessing how these modifications will impact UA instructors. Additionally, they are exploring…


Known Issue – Turnitin Slowness 5-15

Turnitin is experiencing a service incident. Users may experience slowness when uploading submissions, and there may be a delay in Similarity report generation. Turnitin Support is working to identify the issue and a resolution. We will update this post with any new information.  


Known Issue – Simple Syllabus Error and Google Chrome

We have received reports of issues accessing Simple Syllabus through the Google Chrome browser. Users may receive an error message that says “Checking proxy and firewall” or ” This site can’t be reached.” Solution: Update your Google Chrome browser to the latest version. Visit Google’s help site for instructions to update your browser.  


Known Issue – Upcoming Hypothesis Maintenance 5/25

Hypothesis will be unavailable through Blackboard on Saturday, May 25, 2024 from 2:01am – 10:00am. Hypothesis will be enhancing their systems with a scheduled maintenance. We will send out another reminder closer to this date. If you have any questions, please contact CIT for more information.  


May Instructor News from the Center for Instructional Technology 

Join us for the 2024 Global Accessibility Awareness Week celebration!  Please plan to join us on May 13 – 17, 2024 as we celebrate advancements in accessibility at UA! Let’s build knowledge, skills, and community together. Visit accessibility.ua.edu/GAAD for more details about the week’s activities and to register for an accessibility learning session. Thank you…


Known Issue – Eduroam Certificate Expires Thurs 5-2

The current Eduroam certificate expires on Thursday, May 2, and must be replaced. If your computer prompts you to accept a new Eduroam certificate on Thursday, please accept/trust the new certification to continue an uninterrupted Wi-Fi experience. For more information and assistance, please contact UA’s IT Service Desk.


Resolved – Turnitin Similarity Report Slowness

Resolved April 23, 2024 at 2:37 PM CT. The Similarity Report service has been restored. The incident occurred between the following times: Central Time: April 21, 12:20 AM – April 23, 1:45 PM   Turnitin experienced a service incident around 1:00 AM on April 22, 2024. Turnitin Support has put in a fix and they…


Fall 2024 Faculty Prep Days

SAVE THE DATE: Fall Faculty Prep Days August 15 & 16 Join The Center for Instructional Technology to get your Fall courses polished and ready to go. CIT is hosting two days of workshops and one-on-one technical and pedagogical assistance to get you ready for the Fall semester. CIT will share more information about the event,…


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