Update 01/27/2022 12:15 p.m.: Demo Student users have been enabled across UA’s Blackboard Learn production environment (ualearn.blackboard.com). CIT has learned that, in some Spring 2022 courses, the demo user or Student View is not functioning correctly. Instructors who receive an error or encounter other issues when attempting to access Student View or the Demo Student…
Downloads of Panopto for Windows and the Remote Recorder may temporarily be flagged by antivirus software. On January 8, 2022, Panopto renewed its code signing certificate for Panopto for Windows and the Remote Recorder. Due to this update, users may receive warnings from Windows Defender or other antivirus applications that downloaded installers are unrecognized. These…
Update 01/27/2022 1:30 p.m.: From Blackboard: With the Learn SaaS 3900.30.0 Maintenance Release to Production environments we have resolved this incident. Related Blackboard status Incident Report: Learn Partner Cloud / LTI Tools Issue Blackboard has identified an issue affecting LTI tool and Partner Cloud integrations, such as Pearson REVEL and Turnitin. A maintenance update is…
Update 02/11/2022 10 a.m.: CIT has resolved this issue. Users may need to clear cache and cookies to apply the change. If the issue persists, contact cit@ua.edu. Instructors may receive an error message (filesys.err.dir.attempt) when attempting to view Turnitin submissions from the Grade Center. Until this issue is resolved, papers can be viewed in the…
Instructors may receive an error message (filesys.err.dir.attempt) when attempting to view Turnitin submissions from the Grade Center. Until this issue is resolved, papers can be viewed in the Turnitin tool available under Course Tools. Workaround: Within the course, go to Control Panel > Course Tools Scroll down to Turnitin Assignments Select it to see a…
From Turnitin: Turnitin Scheduled Maintenance January 7th, 2022 Turnitin will take an 8 hour maintenance window on Jan 7 16:00 – 00:00 (Jan 8) PST, Jan 8 00:00 – 08:00 GMT, Jan 8 11:00 – 19:00 AEDT [go to https://tinyurl.com/bddeas2c for local time] with the following services being unavailable during these times: Turnitin and TurnitinUK (including all…
From Panopto: Scheduled Maintenance Reminder Panopto Cloud Operations Status Title: Panopto NA Cloud Scheduled Downtime Planned Start: January 9, 2022 2:00AM UTC Expected End: January 9, 2022 6:00AM UTC Affected Infrastructure Components: Website, Video playback, Search, Recording / Uploading, Processing / Encoding, Integrations Locations: North America (NA) Details: On Saturday, January 8th, your Panopto Cloud…
IMPORTANT MESSAGE FOR UA ZOOM HIPAA AND SARS ACCOUNTS: Some UA faculty and staff may have received emails or login messages from Zoom inviting them to link the UA single-sign-on account to existing Zoom accounts that use an email alias containing ua.edu. Users with HIPAA-compliant or SARS-integrated accounts, please do not connect your HIPAA-compliant or…
Update 12/8 @ 12:35 pm – Respondus reports that this issue is resolved. The service degradation occurred approximately between 9:55 am and 12:15 pm CST. Respondus is investigating reports of users encountering errors when they attempt to start a proctoring session using Respondus Monitor. The status of this issue can be tracked on the Respondus…
Update 12/8 2:05 PM: Panopto issues are resolved. Update 12/8 8:03 AM: Amazon implemented a mitigation that returned services to an operational status at approximately 6:35pm. Previously reported issues with the Respondus Lockdown Browser dashboard should be resolved. Panopto continues to experience errors this morning. Visit the Panopto status page for updates. Update, 12/7 4:04…
