News


Instructional Technology News – September 8, 2022

September 8 – Instructional Technology Update  Hello, colleagues! Below you’ll find instructional technology reminders, resources, and learning opportunities that we hope will help you and your students. As always, please request instructional technology help at cit@ua.edu. For IT-related needs, email itsd@ua.edu.   Respondus Lockdown Browser   Respondus Lockdown Browser locks down a testing environment within…


Troubleshooting Respondus Lockdown Browser for Students

Troubleshooting for “You have not logged in yet or your session expired,” or other connectivity and IP address error messages: “Forget” non-Eduroam networks How to forget a Wi-Fi network on your iPhone, iPad, iPod touch, or Mac How to forget a Wi-Fi network on your Windows 10 PC Disable MAC Randomization in Windows Some versions…


Resolved – Blackboard unavailable

Update: @12:42 PM: Blackboard is now available. If you experience any issues accessing Blackboard, please submit a request with the Center for Instructional Technology. We will post any new information when we receive it. Blackboard is experiencing unplanned downtime. We are working with Blackboard Support to resolve this issue and we will update this post…


Resolved – Panopto Errors

Update September 7, 2022 @ 4:04 PM: Panopto Support resolved the issue. Users should no longer receive error messages while recording/viewing content. Panopto Support is aware of an issue that is impacting Panopto recorder webcasts on roughly half of all customer sites. Customer webcasts using a Panopto recorder may fail to start or fail to…


Blackboard Instructor mobile app reminder

Support for Blackboard Instructor ends on September 30, 2022. Download the unified Blackboard app now! Blackboard has updated their mobile app experience. The new unified Blackboard app is available for instructors and students. Users get the same modern and intuitive experience in any device​, in a single app, with the features Learners and Instructors use the…


2022 Adobe Celebration Week – Sept. 12-16

Join OIT for a kick-off event on the Quad Sept. 12 from 12:00 – 4:00 pm as part of the 2022 Adobe Celebration Week, Sept. 12-16. All week we’ll feature guest presenters and host workshops focused around the Adobe Creative Cloud Tools. During the 2022 Adobe Celebration Week, we’ll dive into new Adobe offerings that utilize some…


RESOLVED: Service Desk Ticketing System Maintenance

Update 8/22/22 7:10 AM: We now have access to our ticketing system. There will be a delay in responses to email and voicemail requests. Thank you for your patience. The Center for Instructional Technology’s ticketing system is undergoing an unexpected maintenance. There will be a delay in responses to email and voicemail requests. We will…


Instructional Technology News – August 15, 2022

Welcome to the Fall 2022 Semester  The Center for Instructional Technology (CIT) welcomes you back for the Fall 2022 semester. Below are a few resources to help you and your students get prepared for classes.  The Center for Instructional Technology exists to help with your instructional technology and accessibility needs. We provide training, support, workshops,…


RESOLVED – Blackboard Mobile App Search Issue

Update 8/12/2022 3:13 p.m.: This issue has been resolved. We are aware of an issue affecting the Blackboard Mobile app after a recent update. If you are downloading the app for the first time, you may not be able to find the University of Alabama in the institution/workplace search bar. We are working with Blackboard…


Clicker software is now named PointSolutions

Turning has a new name! Our clickers & mobile polling software has been rebranded to PointSolutions and is powered by Echo360. Turning has merged with Echo360 and the software and mobile app have changed their name to PointSolutions. The processes in the desktop software (for instructors) are the same, but with new branding from Echo360. For…


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