News


New Version of Windows Respondus Lockdown Browser

LockDown Browser for Windows, version 2.0.9.04, has been released.  This release includes accessibility improvements, a new search function, and security improvements. Existing installs of LockDown Browser will be auto-updated shortly. To obtain the latest version (2.0.9.04) run the full installation program.


Instructional Technology News – September 29, 2022

Hello from your colleagues in CIT! We hope that your semester is going well. Below you’ll find resources to help with your midterm grading, as well as announcements and workshops. If you need help with instructional technology, please contact cit@ua.edu. For IT-related needs, email itsd@ua.edu.   Midterm grades due Wednesday, Oct 5 at 11:59 PM   Midterm grades…


Known Issue – Respondus Lockdown Browser on iPad

We are aware of an issue with students using the Respondus Lockdown Browser app on an iPad. Students may receive an error message, in Blackboard, that says “Either you are not logged in or you do not have the appropriate privileges to perform this action. You may have access to other parts of the course.”…


Known Issue – Respondus Lockdown Browser error on Mac

Students may encounter an error on a Mac computer regarding the “SSInvitationAgent”. The error message prompts users to go into their Sharing settings to uncheck boxes. This action may not resolve the issue. Respondus Support posted alternative steps to resolve the SSInvitationAgent error. We have tested the linked steps and it resolved the issue.  Respondus…


Known Issue – Turnitin PeerMark issue for students

Turnitin engineers are aware of an issue where students are not able to access all the peer reviews they received from their assignment inbox. Turnitin will launch either the first peer review or self-review only. As a workaround, please launch the first peer review from the assignment inbox and use the navigation arrows at the…


Instructional Technology News – September 8, 2022

September 8 – Instructional Technology Update  Hello, colleagues! Below you’ll find instructional technology reminders, resources, and learning opportunities that we hope will help you and your students. As always, please request instructional technology help at cit@ua.edu. For IT-related needs, email itsd@ua.edu.   Respondus Lockdown Browser   Respondus Lockdown Browser locks down a testing environment within…


Troubleshooting Respondus Lockdown Browser for Students

Troubleshooting for “You have not logged in yet or your session expired,” or other connectivity and IP address error messages: “Forget” non-Eduroam networks How to forget a Wi-Fi network on your iPhone, iPad, iPod touch, or Mac How to forget a Wi-Fi network on your Windows 10 PC Disable MAC Randomization in Windows Some versions…


Resolved – Blackboard unavailable

Update: @12:42 PM: Blackboard is now available. If you experience any issues accessing Blackboard, please submit a request with the Center for Instructional Technology. We will post any new information when we receive it. Blackboard is experiencing unplanned downtime. We are working with Blackboard Support to resolve this issue and we will update this post…


Resolved – Panopto Errors

Update September 7, 2022 @ 4:04 PM: Panopto Support resolved the issue. Users should no longer receive error messages while recording/viewing content. Panopto Support is aware of an issue that is impacting Panopto recorder webcasts on roughly half of all customer sites. Customer webcasts using a Panopto recorder may fail to start or fail to…


Blackboard Instructor mobile app reminder

Support for Blackboard Instructor ends on September 30, 2022. Download the unified Blackboard app now! Blackboard has updated their mobile app experience. The new unified Blackboard app is available for instructors and students. Users get the same modern and intuitive experience in any device​, in a single app, with the features Learners and Instructors use the…


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