News


Known Issue – Qualtrics Maintenance Oct 5

Qualtrics will undergo a maintenance on Saturday, October 5, 2024 from 1:00 PM to 2:30 PM. What is affected? Qualtrics dashboards, results reports, and printed reports. Users will not be able to create, modify, or delete dashboards, results reports, or printed reports. Users should not attempt to make changes to dashboards, results reports, or printed…


September 2024 Instructor News from The Center for Instructional Technology 

Greetings from your Center for Instructional Technology! CIT provides training, support, and consultations for UA’s instructional technologies and technology accessibility. Visit cit.ua.edu to find step-by-step guides with pictures, discover upcoming workshops and webinars, or book an appointment. You can also reach us at cit@ua.edu or 205-348-3532 or visit us in A203 Gordon Palmer Hall.​ ‌This…


Known Issue – Sporadic invalid format error for third-party tools

Some student users are receiving an error when accessing third-party tools in Blackboard. The error begins “Invalid locale format: false” If your students are experiencing this issue, please visit our knowledge base article for the workaround: Known Issue – Students get an Invalid Format error when accessing third-party tools


Known Issue – Simple Syllabus Deadline Reminders

Update: The notifications error from Simple Syllabus is an issue within the syllabus management system. UA has reported this to the vendor, and  Simple Syllabus support is working on a resolution. CIT has received reports that instructors and faculty received notifications about unpublished syllabi in error. We are looking into this issue and will keep…


Instructor News from The Center for Instructional Technology – #FirstDayUA Edition

  Greetings from your Center for Instructional Technology! Happy #FirstDayUA and best wishes for a successful semester to students and instructors starting classes today. CIT provides training, support, and consultations for UA’s instructional technologies and technology accessibility. Visit cit.ua.edu to find step-by-step guides with pictures, discover upcoming workshops and webinars, or book an appointment. You…


Resolved – Turnitin Maintenance Aug 17

Turnitin is unavailable today, August 17, 2024 from 6:00 AM CDT to 4:00 pm CDT. Turnitin, Draft Coach, and Gradescope are unavailable during this time.


Resolved – Turnitin Similarity Report issue

Resolved– Turnitin Support has resolved this issue. This service disruption happened between August 7, 2024 3:00 PM to August 9, 2024 11:15 AM. Users may have intermittently found that Turnitin Similarity Reports were stuck processing, or experienced issues in downloading a copy of a Similarity Report and/or digital receipt. Please contact the Center for Instructional Technology…


Known Issue – Hypothesis and YouTube Video Transcript Error

Hypothesis is experiencing an issue with the YouTube video transcript API. Explanation: New YouTube assignments created within Hypothesis will not display transcripts for annotation due to an issue with the YouTube video transcript API. The Hypothesis team is actively working with YouTube to resolve this issue.  Existing YouTube assignments will continue to function as expected.…


Known Issue – Simple Syllabus

Courses and course materials may take 24-48 hours to appear in your syllabus in Simple Syllabus. Explanation: Simple Syllabus receives nightly updates from Banner/myBama for instructor and student enrollment and course/section creation. Course materials listed with the University SUpply Store may not appear in Simple Syllabus for 2 days. Need help? If Simple is not…


August 2024 Instructor News from the Center for Instructional Technology

Greetings from your Center for Instructional Technology! CIT provides training, support, and consultations for UA’s instructional technologies and technology accessibility. Visit cit.ua.edu to find step-by-step guides with pictures, discover upcoming workshops and webinars, or book an appointment. You can also reach us at cit@ua.edu or 205-348-3532 or visit us in A203 Gordon Palmer Hall.​  Join…


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