University of Alabama Student Opinions of Instruction (SOI) platform is experiencing a service interruption. Watermark Insights, the tool and platform used to handle SOIs, first reported the issue today, November 20, at 9:47AM Central and the outage is ongoing as of 3:16PM Central. Visit the Watermark Status page for updates.
Hypothesis will be undergoing a scheduled maintenance on Saturday, November 30th, from 4:00-6:00 AM CT. During this time, the platform will be unavailable. Please contact CIT if you have any questions or concerns.
RESOLVED as of 10:02AM Central. For lingering issues or other needs, contact cit@ua.edu. Panopto is currently experiencing an outage and is unavailable to all users. CIT will update this announcement when more information is available or the service is restored. Panopto Status Page
Resolved 11/14/24: Turnitin Support has resolved many of these issues individually. If you are still experiencing issues with viewing feedback or QuickMark comments, please contact CIT for further troubleshooting. Turnitin Support is investigating and issue with the visibility of QuickMarks and comments while grading in the Feedback Studio. QuickMarks and comments are the annotations…
Greetings from your Center for Instructional Technology! CIT provides training, support, and consultations for UA’s instructional technologies and technology accessibility. Visit cit.ua.edu to find step-by-step guides with pictures, discover upcoming workshops and webinars, or book an appointment. You can also reach us at cit@ua.edu or 205-348-3532 or visit us in A203 Gordon Palmer Hall. This…
Anthology (Blackboard’s parent company) will be performing scheduled maintenance. This maintenance will ensure optimal performance, security, and up-to-date technology. Expected downtime: 6 hours Impact: UA’s Blackboard will be unavailable to all users during this maintenance. When: December 21, 2024 ; start time 1:16 AM Please contact the Center for Instructional Technology if you have questions…
Simple Syllabus is experiencing a bug on their end that may cause the following issues: Some users may experience an issue with the status of their syllabus showing Complete but not Published. When attempting to publish, users may receive an error message that states, “This syllabus will be published when the following component is created:…
Update: Issue Resolved The incident occurred between 9:30 AM and 2:05 PM on 10/28/24. Visit Turnitin’s status page to view the incident report. Turnitin is experiencing an unexpected service incident. Users may experience slowness and/or error messages when accessing the tool or submitting and accessing reports. This incident began around 11:52 AM on 10/28/24. We…
CIT received multiple reports of issues with the Send Email tool and issues with Blackboard email notifications. Anthology Support is aware of this issue and they are working to resolve it. This issue began around 9:30 AM on October 7, 2024. Update, 10/8/24: Anthology’s investigations identified the issue was due to email notification infrastructure becoming…
Greetings from your Center for Instructional Technology! CIT provides training, support, and consultations for UA’s instructional technologies and technology accessibility. Visit cit.ua.edu to find step-by-step guides with pictures, discover upcoming workshops and webinars, or book an appointment. You can also reach us at cit@ua.edu or 205-348-3532 or visit us in A203 Gordon Palmer Hall. This…
