News


October 2024 Instructor News from The Center for Instructional Technology 

Greetings from your Center for Instructional Technology! CIT provides training, support, and consultations for UA’s instructional technologies and technology accessibility. Visit cit.ua.edu to find step-by-step guides with pictures, discover upcoming workshops and webinars, or book an appointment. You can also reach us at cit@ua.edu or 205-348-3532 or visit us in A203 Gordon Palmer Hall.​ This…


Known Issue – Respondus tests and Mac Keyboards

There is a known issue where pressing the function key that leads to the emoji menu can cause a freeze for the keyboard (Mac users). This issue will be resolved by Respondus within the next few weeks. Until then, students must perform a hard shut down on the device, then start LockDown Browser again. Contact…


Ultra course Messages options now available

Instructors can now adjust message settings in Ultra Course View. They can set the following limits on messages within the course: Students can message anyone in their course Students can only message staff and students in their groups Students can only message staff Students can only reply to messages Turn all messages off, which sends…


Known Issue – Qualtrics Maintenance Oct 5

Qualtrics will undergo a maintenance on Saturday, October 5, 2024 from 1:00 PM to 2:30 PM. What is affected? Qualtrics dashboards, results reports, and printed reports. Users will not be able to create, modify, or delete dashboards, results reports, or printed reports. Users should not attempt to make changes to dashboards, results reports, or printed…


September 2024 Instructor News from The Center for Instructional Technology 

Greetings from your Center for Instructional Technology! CIT provides training, support, and consultations for UA’s instructional technologies and technology accessibility. Visit cit.ua.edu to find step-by-step guides with pictures, discover upcoming workshops and webinars, or book an appointment. You can also reach us at cit@ua.edu or 205-348-3532 or visit us in A203 Gordon Palmer Hall.​ ‌This…


Known Issue – Sporadic invalid format error for third-party tools

Some student users are receiving an error when accessing third-party tools in Blackboard. The error begins “Invalid locale format: false” If your students are experiencing this issue, please visit our knowledge base article for the workaround: Known Issue – Students get an Invalid Format error when accessing third-party tools


Known Issue – Simple Syllabus Deadline Reminders

Update: The notifications error from Simple Syllabus is an issue within the syllabus management system. UA has reported this to the vendor, and  Simple Syllabus support is working on a resolution. CIT has received reports that instructors and faculty received notifications about unpublished syllabi in error. We are looking into this issue and will keep…


Instructor News from The Center for Instructional Technology – #FirstDayUA Edition

  Greetings from your Center for Instructional Technology! Happy #FirstDayUA and best wishes for a successful semester to students and instructors starting classes today. CIT provides training, support, and consultations for UA’s instructional technologies and technology accessibility. Visit cit.ua.edu to find step-by-step guides with pictures, discover upcoming workshops and webinars, or book an appointment. You…


Resolved – Turnitin Maintenance Aug 17

Turnitin is unavailable today, August 17, 2024 from 6:00 AM CDT to 4:00 pm CDT. Turnitin, Draft Coach, and Gradescope are unavailable during this time.


Resolved – Turnitin Similarity Report issue

Resolved– Turnitin Support has resolved this issue. This service disruption happened between August 7, 2024 3:00 PM to August 9, 2024 11:15 AM. Users may have intermittently found that Turnitin Similarity Reports were stuck processing, or experienced issues in downloading a copy of a Similarity Report and/or digital receipt. Please contact the Center for Instructional Technology…


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