News


Known Issue – Turnitin Assignments remove ETS rater 12-31-24

Turnitin will be removing e-rater from all of its products as of December 31, 2024. This feature will be removed because Educational Testing Services (ETS) will no longer be supporting their e-rater grammar service in 2025. Students can use Turnitin Draft Coach to provide grammar checks while drafting in Microsoft Word on the Web. If…


December 2024 Instructor News from The Center for Instructional Technology

Greetings from your Center for Instructional Technology! CIT provides training, support, and consultations for UA’s instructional technologies and technology accessibility. Visit cit.ua.edu to find step-by-step guides with pictures, discover upcoming workshops and webinars, or book an appointment. You can also reach us at cit@ua.edu or 205-348-3532 or visit us in A203 Gordon Palmer Hall.​ This…


Known Issue – Required Update to Blackboard Mobile App 12-6-24

On Friday, December 6, 2024, all mobile users must update the Blackboard mobile app on their mobile device. Without the update, the app will not function properly. Any user who does not update their app will see a red banner indicating session expiration. If you have any questions, please contact the Center for Instructional Technology.…


Service Interruption – Student Opinions of Instruction surveys

University of Alabama Student Opinions of Instruction (SOI) platform is experiencing a service interruption. Watermark Insights, the tool and platform used to handle SOIs, first reported the issue today, November 20, at 9:47AM Central and the outage is ongoing as of 3:16PM Central. Visit the Watermark Status page for updates.


RESOLVED – Panopto Service Incident – System Outage Nov 20

RESOLVED as of 10:02AM Central. For lingering issues or other needs, contact cit@ua.edu. Panopto is currently experiencing an outage and is unavailable to all users. CIT will update this announcement when more information is available or the service is restored. Panopto Status Page


Resolved – Turnitin QuickMarks Issue

Resolved 11/14/24: Turnitin Support has resolved many of these issues individually. If you are still experiencing issues with viewing feedback or QuickMark comments, please contact CIT for further troubleshooting.   Turnitin Support is investigating and issue with the visibility of QuickMarks and comments while grading in the Feedback Studio. QuickMarks and comments are the annotations…


November 2024 Instructor News from The Center for Instructional Technology

Greetings from your Center for Instructional Technology! CIT provides training, support, and consultations for UA’s instructional technologies and technology accessibility. Visit cit.ua.edu to find step-by-step guides with pictures, discover upcoming workshops and webinars, or book an appointment. You can also reach us at cit@ua.edu or 205-348-3532 or visit us in A203 Gordon Palmer Hall.​ This…


Blackboard Scheduled Downtime 12-21-24

Anthology (Blackboard’s parent company) will be performing scheduled maintenance. This maintenance will ensure optimal performance, security, and up-to-date technology. Expected downtime: 6 hours Impact: UA’s Blackboard will be unavailable to all users during this maintenance. When: December 21, 2024 ; start time 1:16 AM Please contact the Center for Instructional Technology if you have questions…


Known Issue – Simple Syllabus syllabi status error

Simple Syllabus is experiencing a bug on their end that may cause the following issues: Some users may experience an issue with the status of their syllabus showing Complete but not Published. When attempting to publish, users may receive an error message that states, “This syllabus will be published when the following component is created:…


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