News


Known Issue: Learn SaaS 3900.37.0 Update Problems

Today’s (4/21/22) update to Blackboard Learn may have caused issues with certain features and integrations. If you experience unexpected outcomes or error messages in Blackboard, please report to cit@ua.edu. Include a screenshot and steps to replicate for the quickest resolution.


RESOLVED – Known Issue: Pearson links broken in Blackboard

Update 4/21/22 4:15: This issue has been resolved. Pearson tools are currently unavailable through Blackboard Learn. Links to Pearson (MyLabs, etc) assignments redirect to Blackboard Learn institution page or are otherwise broken. We are working with our vender support teams to resolve this issue as soon as possible. This article will be updated with any…


Blackboard Collaborate Scheduled Maintenance – April 19

From Blackboard: Mar 31, 16:09 EDT Scheduled – Blackboard will be deploying our Collaborate v22.06 release to the US region (https://us.bbcollab.com), hosted in AWS (US – Virginia): us-east-1. Start Time: Tuesday, April 19, 2022 2:00 AM EDT (Eastern Daylight Time) UTC/GMT -4 hours End Time: Tuesday, April 19, 2022 6:00 AM EDT (Eastern Daylight Time)…


Blackboard Learn Service Outage

On Wednesday, March 30 from approximately 6:00 to 6:30 PM Central, Blackboard Learn experienced a service outage. Service was restored around 6:30 PM. When the incident investigation is complete, we will share its results. Contact cit@ua.edu with questions or concerns.


Respondus Lockdown Browser on managed Windows 7/8 Computers

A forthcoming security update for LockDown Browser will affect managed computers running Windows 7 or 8. Officially, these older versions of Windows aren’t supported by LockDown Browser, but Respondus does their best to accommodate these users. Students Students using Windows 7/8 with the “student edition” of LockDown Browser on their personal computers will be fine…


Instructional Technology News – March 29, 2022

Hello instructors, Melissa from The Center for Instructional Technology here with the latest instructional technology news. Blackboard Ultra Course Pilot UA instructors now have the opportunity to explore Blackboard Learn Ultra Course View. Ultra Course View offers a simple, modern, intuitive, and consistent interface across devices and a simpler, more streamlined experience for instructors and…


Zoom: March 21 update brings waiting and breakout room changes, new and enhanced features

The March 21 Zoom release brings many new and enhanced features, a complete list of which is available here: Release notes for March 21, 2022 CIT staffer Karen Burns points out that several improvements to waiting and breakout rooms have been requested by UA instructors. From Zoom: Meeting features Rename participants in Waiting Room – Windows,…


Instructional Technology News – March 3, 2022

Hello instructors, Melissa from The Center for Instructional Technology here with the latest instructional technology news. Midterm grades due March 4 at midnight Midterm grades are due Friday, 3/4 at 11:59 p.m. Instructors are required to submit midterm grades for all 100- and 200-level courses, as well as grades for non-attendance. Midterm grading should be used to…


Blackboard Collaborate Scheduled Maintenance – March 10

From Blackboard: Feb 24, 14:08 EST Scheduled – Blackboard will be deploying our Collaborate v22.04 release to the US region (https://us.bbcollab.com), hosted in AWS (US – Virginia): us-east-1. Start Time: Thursday, March 10, 2022 2:00 AM EST (Eastern Standard Time) UTC/GMT -5 hours End Time: Thursday, March 10, 2022 6:00 AM EST (Eastern Standard Time)…


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