RESOLVED: Pearson MyLabs & Mastering unavailable in Blackboard

Update 11/3/22 10:36 AM: Pearson reports the issue as resolved.

RESOLVED: The issue with MyLabs & Mastering customers receiving a 504 error has been resolved. Thank you for your patience

We are aware of an issue with Pearson MyLabs & Mastering in Blackboard. Pearson’s status page lists this service disruption starting at 9:44 AM on November 3, 2022.

INVESTIGATING: We are investigating an issue that is impacting your course access. Customers may experience a 504 error message when accessing courses or course content.

Users can check on the availability of MyLabs & Mastering on Pearson’s status page. CIT will continue to monitor the issue and update this post as new information becomes available.