News


Blackboard Learn Service Interruption

Some users may have experienced a Blackboard service outage from approximately 9:30 PM Central on June 9 to 12:30 AM Central on June 10.  Service was restored around 12:30 AM. When the incident investigation is complete, we will share its results. Contact cit@ua.edu with questions or concerns.


Instructional Technology News — June 1, 2022

Hello instructors, It’s June, and summer teaching and learning are underway! This is Melissa from The Center for Instructional Technology with some instructional technology news and tips. Updates to Cengage in Blackboard On May 25, CIT updated the method used for connecting Cengage MindLinks with Blackboard. Instructors will follow the same process for adding Cengage…


Instructional Technology News – May 13, 2022

Hello instructors, Melissa from The Center for Instructional Technology here with some instructional technology news. Changes to Turnitin On May 11, CIT updated the method used for connecting Blackboard to Turnitin. The new connection method allows for more seamless system updates in the future and offers an improved student submission process. While the update brings…


Known Issue: Blackboard invalid grade error message

Instructors submitting final grades by importing grades from Blackboard may receive the error message “You have selected an invalid grade. Please contact the registrar.” If this error message is encountered, try this possible workaround: Change any F, W, or I grades to “none” by utilizing the dropdown menus next to those students. Click Submit. This…


Panopto Bug Alert: Copied Folder Permissions Issue

CIT has learned of an issue where a small number of folders on our Panopto site had the incorrect users/groups added to the share page as part of a copy process. This bug that caused this issue was fixed in March, and Panopto is removing the incorrectly added permissions on Tuesday, May 17. From Panopto:…


Instructional Technology News – May 2, 2022

Hello instructors, This is Melissa from The Center for Instructional Technology. I can’t believe the end of the semester is already here! We have some instructional technology news and tips to help you finish strong. Known Issue: Some Spring 2022 Blackboard Learn courses missing from user course list Some users have reported that certain Spring…


Panopto Scheduled Maintenance and Mandatory Client Upgrade

Update 6/22/2022 9:15 a.m.: On Saturday, June 25th 2022, the Panopto Cloud will be updated with the latest features and improvements. These updates will require downtime. We expect up to 3 hours of downtime, with a target start time of 9:00pm EDT. During the downtime, you will not be able to access videos on your…


Blackboard Collaborate Scheduled Maintenance – May 12

From Blackboard: Apr 28, 17:08 EDT Scheduled – Blackboard will be deploying our Collaborate v22.08 release to the US region (https://us.bbcollab.com), hosted in AWS (US – Virginia): us-east-1. Start Time: Thursday, May 12, 2022 2:00 AM EDT (Eastern Daylight Time) UTC/GMT -4 hours End Time: Thursday, May 12, 2022 6:00 AM EDT (Eastern Daylight Time)…


Blackboard cleanup May 17

On May 17, 2022, CIT will disable access to selected courses in Blackboard Learn. Courses that begin with the following semester codes are subject to removal in accordance with UA’s LMS Course Retention Policy: 201740 – Fall 2017 201810 – Spring 2018 201830 – Summer 2018 201840 – Fall 2018 201910 – Spring 2019 201930 –…


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