News


April 28 Instructional Technology News

Hello from your Center for Instructional Technology! Below, you’ll find announcements and events to assist you with teaching and learning needs.   Summer and Fall 2023 Syllabi in Simple Syllabus   UA’s new online syllabus platform, Simple Syllabus, launched April 17. All sections must have a syllabus published in Simple by the first day of classes.…


Known Issue- Blackboard Server Error April 25-26

Update (4/26 @ 2:30 PM): This issue has been resolved, but some users may still experience problems accessing our Blackboard site. Blackboard Support has provided reasoning for temporary issues after yesterday’s global DNS issue: …the DNS server propagation process may not have completed for those who are connected to certain Internet Service Providers (ISPs). However, please…


RESOLVED – Blackboard Server Error

Resolved: Blackboard Support reports all issues have been resolved & sites are operating normally since 9:20 AM CT. If you continue to see an error message or if have any questions, please contact us through our support portal. Blackboard Support is investigating a global DNS issue affecting access to its sites. Users may receive an…


Known Issue – Windows 7 and Lockdown Browser

Respondus has announced support for Windows 7 will end on June 28, 2023.  Several technologies they rely on are ending their support for Windows 7 on that date, which means LockDown Browser will also cease working on Windows 7 computers at that time. Students using Windows 7 will need to upgrade to Windows 10/11 or find…


April 11 Instructional Technology News

Hello from your Center for Instructional Technology! Below, you’ll find announcements and events to assist you with teaching and learning needs. Simple Syllabus Launches April 17 UA’s new online syllabus platform, Simple Syllabus, launches April 17. All sections must have a syllabus published in Simple by the first day of classes for Summer 2023 and…


Turnitin AI Detection report launches April 4

Turnitin has announced the launch of its AI writing detection capabilities, available starting Tuesday, April 4, 2023. This feature will help you as instructors identify when AI writing tools such as ChatGPT may have been used to write any part of the content submitted in a student’s assignment. It will be automatically available within Turnitin.…


RESOLVED – Qualtrics Outgoing Emails Error

Update 3/10/23: The issue is resolved. If you are still getting an error message, please submit a request through our support portal. We are aware of an issue with outgoing emails in Qualtrics. All UA Qualtrics users that attempt to send email responses will receive an error message that states “Weekly email limit reached. You’ve…


February 20 – Instructional Tech News

Hello from your Center for Instructional Technology! Below, you’ll find announcements and events to assist you with teaching and learning needs.   Upcoming Learning Opportunities  CIT Faculty Prep Days  It’s midterms and time to focus on your Gradebook. We are here to help answer questions or simply review your settings.  Drop in OR schedule a virtual…


Known Issue – File Response test question issue in Blackboard

We are aware of an issue in Blackboard tests with a file response question type. If the test is set to open in a new window, students are unable to attach and submit a file when trying to attach a file to a File Response question. There is no obvious error, the file just will…


Known Issue – Special Characters in Blackboard

The following special characters may cause error messages when used in the name of items like assignments, tests, discussion board forums, and file attachments: % & # < > = \ + / ‘ , ” : ! ? $ @ | [ ] { } The best solution is to remove special characters from…


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