News


RESOLVED – Blackboard Server Error

Resolved: Blackboard Support reports all issues have been resolved & sites are operating normally since 9:20 AM CT. If you continue to see an error message or if have any questions, please contact us through our support portal. Blackboard Support is investigating a global DNS issue affecting access to its sites. Users may receive an…


Known Issue – Windows 7 and Lockdown Browser

Respondus has announced support for Windows 7 will end on June 28, 2023.  Several technologies they rely on are ending their support for Windows 7 on that date, which means LockDown Browser will also cease working on Windows 7 computers at that time. Students using Windows 7 will need to upgrade to Windows 10/11 or find…


April 11 Instructional Technology News

Hello from your Center for Instructional Technology! Below, you’ll find announcements and events to assist you with teaching and learning needs. Simple Syllabus Launches April 17 UA’s new online syllabus platform, Simple Syllabus, launches April 17. All sections must have a syllabus published in Simple by the first day of classes for Summer 2023 and…


Turnitin AI Detection report launches April 4

Turnitin has announced the launch of its AI writing detection capabilities, available starting Tuesday, April 4, 2023. This feature will help you as instructors identify when AI writing tools such as ChatGPT may have been used to write any part of the content submitted in a student’s assignment. It will be automatically available within Turnitin.…


RESOLVED – Qualtrics Outgoing Emails Error

Update 3/10/23: The issue is resolved. If you are still getting an error message, please submit a request through our support portal. We are aware of an issue with outgoing emails in Qualtrics. All UA Qualtrics users that attempt to send email responses will receive an error message that states “Weekly email limit reached. You’ve…


February 20 – Instructional Tech News

Hello from your Center for Instructional Technology! Below, you’ll find announcements and events to assist you with teaching and learning needs.   Upcoming Learning Opportunities  CIT Faculty Prep Days  It’s midterms and time to focus on your Gradebook. We are here to help answer questions or simply review your settings.  Drop in OR schedule a virtual…


Known Issue – File Response test question issue in Blackboard

We are aware of an issue in Blackboard tests with a file response question type. If the test is set to open in a new window, students are unable to attach and submit a file when trying to attach a file to a File Response question. There is no obvious error, the file just will…


Known Issue – Special Characters in Blackboard

The following special characters may cause error messages when used in the name of items like assignments, tests, discussion board forums, and file attachments: % & # < > = \ + / ‘ , ” : ! ? $ @ | [ ] { } The best solution is to remove special characters from…


January 27– Instructor News

Hello from your Center for Instructional Technology! We hope that your semester is off to a great start. Below, you’ll find announcements and events to assist you with teaching and learning needs.   Instructional Tech Changes and Announcements  PointSolutions change in classrooms  TurningTechnologies is now Echo360 Point Solutions, and the classroom computers will now reflect…


Clicker software updated on classroom computers

Look for the Point Solutions icon on classroom computers! Last year, TurningTechnologies merged with Echo360.  The software and mobile app changed their name to Point Solutions, and the classroom computers will have the updated version of the software. The processes in the desktop software (for instructors) are the same, but with new branding from Echo360.…


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