News


Resolved – Accessing Simple Syllabus

Resolved 8/23: This issue should be resolved. If you still have issues with accessing syllabi, please contact us through our support portal. Update 10:00 AM: Simple Syllabus is aware of intermittent connectivity issues. Their team is working to resolve this issue. CIT is aware of issues accessing syllabi via Simple Syllabus. We are working on…


Known Issue – UA Online Video Maintenance Aug 26

Important: This message is for UA Online courses only Mediasite (video platform) will have a scheduled maintenance on Saturday, August 26, 2023 between 12:01 AM and 4:00 AM CDT. Sonic Foundry, the parent company of Mediasite, will be updating Mediasite Video Cloud to the latest release during this maintenance window. Extended downtime is not expected.…


Known Issue – Access Granted as Blackboard home page

CIT is aware of an issue where the Access Granted materials page shows as the home page in a Blackboard course. We have a workaround for instructors to access their homepage. View our knowledge base article: Why do I see Access Granted materials instead of my Course Home Page? Please let us know if you…


Known Issue – Panopto Remote Recorder in Windows 11

Microsoft has made some changes to the audio recording service in Windows 11 that affect the Panopto Remote Recorder. This is not affecting users that record through the Panopto desktop application, web version, or Blackboard. If you have or plan to upgrade to Windows 11, Panopto may not be able to record audio until a…


Turnitin Maintenance Reminder – Aug 12

Turnitin will take an 8 hour maintenance window on Saturday, August 12, 09:00AM – 5:00PM,  with the following services being unavailable during these times: Turnitin Draft Coach Gradescope Feedback Studio for iOS Please let us know if you have any questions by submitting a request to our support portal.


August 3 Instructor Technology News

Fall 2023 Faculty Prep Days Join the Center for Instructional Technology August 16 and 17 to get your Fall courses polished and ready to go. CIT is hosting two days of workshops and one-on-one technical and pedagogical assistance. Register for a session(s) you would like to attend or drop by and receive one-on-one help setting…


Known Issue – Turnitin AI writing detection unavailable

Turnitin’s AI writing detection feature is no longer available in Blackboard. The AI writing detection report is located in the Similarity area of the Feedback Studio and is only visible to instructors and administrator users. This feature was a temporary addition to our Turnitin environment, and we are not continuing its use based on the…


Resolved- Qualtrics Access Error

Update: This issue is resolved. Users should be able to access Qualtrics through the URL qualtrics.ua.edu without receiving an error message. If you are still receiving an error, please let us know. CIT is aware of an issue where users get an error message when trying to access qualtrics.ua.edu. We are working on this and…


Adobe Professional Faculty Training

This fall, the Center for Instructional Technology is partnering with Adobe to offer four customized Adobe training sessions exclusive to UA faculty members. Each session is instructed by an Adobe certified trainer and designed to share ideas and resources for infusing creative thinking and communication in the classroom. Participants will receive a certificate and digital…


Respondus 4.0 Campus-Wide Reactivation

Each year we provide a new “activation password” that can be used to reactivate a copy of Respondus 4.0 that was previously installed or to install a new copy of the software. New installations of Respondus 4.0 can begin using this password information immediately. Current users may be prompted to enter the new password upon…


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