Known Issue – Panopto Remote Recorder in Windows 11
- August 10th, 2023
- in Known Issues
Microsoft has made some changes to the audio recording service in Windows 11 that affect the Panopto Remote Recorder. This is not affecting users that record through the Panopto desktop application, web version, or Blackboard.
If you have or plan to upgrade to Windows 11, Panopto may not be able to record audio until a user signs in after Windows restarts. Panopto will continue to investigate possible long term solutions to this issue but want to provide a few options you can pursue to prevent this issue from occurring now: How to Configure Windows 11 for the Panopto Remote Recorder
For any questions regarding the Panopto Remote Recorder in Windows 11, please contact Panopto Support online at support.panopto.com, or you can email support@panopto.com.