We have received sporadic reports about issues with Blackboard tests that require Respondus Lockdown Browser. If you are getting an error message before or during your test, please review the following information to troubleshoot the issue. System Requirements Please ensure that your device meets the system requirements to use the software: Visit Respondus’ help article…
Turnitin will take a 6-hour scheduled maintenance on Saturday, February, 7, 2026 from 10:00 AM – 4:00 PM CST. Affected Tools The following tools may be unavailable for all users during this time:
Resolved The Panopto video archives’ restoration process slowness should now be resolved. Duration: Tuesday, January 6, 2026 at 5:45 AM until Monday, January 12, 2026 at 6:42 AM If you are still experiencing any slowness with restoring Panopto archives please contact the Center for Instructional Technology for more troubleshooting. Updates 01/08/26 6:53 AM: The source…
Panopto videos were archived on December 19, 2025 according to the Panopto Retention Policy and the Panopto Retention Policy for OTIDE Content. Videos that have been archived are still in Panopto and can be restored. If you restore a video, it may take from 24-48 hours to be available for viewing. Related help articles:
On January 2, 2026, courses at UA will receive an update to base navigation and course navigation. The changes improve overall user experience and accessibility. The main updates to the course navigation are: For more information and images of the changes, visit our knowledge base article: New Blackboard Base Navigation and Course Navigation
Resolved The issue with the Final Grade entry page in myBama is resolved. OIT and the Office of the Registrar continue to monitor the final grade entry application. If you are still experiencing issues with this page, please contact UA’s IT Service Desk for more information and assistance. Issue We have reports that faculty and…
Issue The order of students may be different in Blackboard than in myBama. We have seen reports that the alphabetization of students’ last names may vary. This could affect faculty and instructors that are manually assigning grades in myBama. Example: Solution/Workaround Instructors and faculty should pay close attention to the order of students to ensure…
Resolved Blackboard resolved the issue with sending emails from courses. A fix was implemented on December 10, 2025 around 10:00PM CST. Duration: December 10, 2025 1:00 PM – December 12, 2:15 PM Central. If you are still experiencing the issue please contact the Center for Instructional Technology for more troubleshooting. Issue Users may experience issues…
Issue CampusPress, the host for People.ua.edu sites, is upgrading their central WordPress version to 6.9.x. These upgrades will: When: Between January 5 — 9, 2026 Support If you experience any issues with your People Site during this time, please contact CIT for troubleshooting and assistance.
Issue Copied courses require instructors to access the Lockdown Browser dashboard before exams can be taken by students. Some students may report that they are unable to access a test that requires Respondus Lockdown Browser. The error message states that the instructor needs to enable a dashboard before they can access the test. Solution Instructors…
