CIT received multiple reports of issues with the Send Email tool and issues with Blackboard email notifications. Anthology Support is aware of this issue and they are working to resolve it. This issue began around 9:30 AM on October 7, 2024. Update, 10/8/24: Anthology’s investigations identified the issue was due to email notification infrastructure becoming…
There is a known issue where pressing the function key that leads to the emoji menu can cause a freeze for the keyboard (Mac users). This issue will be resolved by Respondus within the next few weeks. Until then, students must perform a hard shut down on the device, then start LockDown Browser again. Contact…
Qualtrics will undergo a maintenance on Saturday, October 5, 2024 from 1:00 PM to 2:30 PM. What is affected? Qualtrics dashboards, results reports, and printed reports. Users will not be able to create, modify, or delete dashboards, results reports, or printed reports. Users should not attempt to make changes to dashboards, results reports, or printed…
Some student users are receiving an error when accessing third-party tools in Blackboard. The error begins “Invalid locale format: false” If your students are experiencing this issue, please visit our knowledge base article for the workaround: Known Issue – Students get an Invalid Format error when accessing third-party tools
Update: The notifications error from Simple Syllabus is an issue within the syllabus management system. UA has reported this to the vendor, and Simple Syllabus support is working on a resolution. CIT has received reports that instructors and faculty received notifications about unpublished syllabi in error. We are looking into this issue and will keep…
Turnitin is unavailable today, August 17, 2024 from 6:00 AM CDT to 4:00 pm CDT. Turnitin, Draft Coach, and Gradescope are unavailable during this time.
Resolved– Turnitin Support has resolved this issue. This service disruption happened between August 7, 2024 3:00 PM to August 9, 2024 11:15 AM. Users may have intermittently found that Turnitin Similarity Reports were stuck processing, or experienced issues in downloading a copy of a Similarity Report and/or digital receipt. Please contact the Center for Instructional Technology…
Hypothesis is experiencing an issue with the YouTube video transcript API. Explanation: New YouTube assignments created within Hypothesis will not display transcripts for annotation due to an issue with the YouTube video transcript API. The Hypothesis team is actively working with YouTube to resolve this issue. Existing YouTube assignments will continue to function as expected.…
Courses and course materials may take 24-48 hours to appear in your syllabus in Simple Syllabus. Explanation: Simple Syllabus receives nightly updates from Banner/myBama for instructor and student enrollment and course/section creation. Course materials listed with the University SUpply Store may not appear in Simple Syllabus for 2 days. Need help? If Simple is not…
Resolved 8/3/24 6:45 AM: Panopto Support reports that the issue is resolved. They are monitoring the site to ensure that it remains resolved. This disruption lasted from approximately 5:55 AM – 6:45 AM Central. Panopto Support is investigating a service disruption. Users may be unable to access the site and view, edit or upload new…
