Update, Monday, Aug. 24: On Aug. 19, 2020 at 8:04pm, a Blackboard Learn database query caused high load on the database and resulted in a service interruption. Database servers were restarted, and service was resumed by 8:50pm. Measures have been put in place by Blackboard to prevent future database service interruptions. Original Post, Wednesday, Aug.…
Blackboard Learn was unavailable unexpectedly from 1:41 am until 2:30 am, Friday July 17th, 2020.
Blackboard will be performing scheduled infrastructure maintenance for Collaborate Ultra on Thursday, July 9, 2020 from 1:00 AM – 5:00 AM. Collaborate Ultra customers will experience intermittent availability during this time.
The Panopto cloud will be updated on June 27th, 2020. This update will require approximately 3 hours of downtime beginning at 8pm Central Time. During the downtime, users will not be able to access Panopto videos, and any attempts to upload new recordings will result in a “Server unable to connect” message.
Respondus Monitor encountered issues processing the proctoring data and videos for a number of exams taken on Thursday 4/30 and Friday 5/1. A patch for the problem has been created and the affected exam sessions were scheduled to be reprocessed over the weekend, as soon as the patch clears QA. Exams using Respondus Monitor since…
Resolved: The issues impacting the SJC1 region are now resolved following changes by an upstream networking provider — Qualtrics is currently investigating connectivity issues for the eastern part of the US. For more information: https://www.qualtrics.com/status/
Resolved – Due to an unexpected network issue, you may have been unable to access Turnitin or iThenticate today. Some users may have been able to access these services but would have experienced degraded performance. Users accessing Turnitin via integrations were also impacted by this disruption. Service has been restored. Turnitin encountered a disruption between…
Panopto is investigating increased latencies and error rates. Some students are reporting error messages referencing technical difficulties. More on the Partial Service Disruption from Panopto- http://trust.panopto.com/ Update, April 2, 8:43 am: After overnight maintenance, Panopto is fully operational.
The latest version of Panopto for Mac will not work with macOS 10.12 (Sierra). We recommend upgrading your OS version. Panopto System Requirements How to Update your Mac
On Friday, March 20th, 2020, between the hours of 1:00 a.m. – 5:00 a.m. CDT, Blackboard Cloud Services will be performing network maintenance on the data center that houses UA’s Blackboard Learn instance. While they anticipate no interruption in service as a result of the work being performed, they cannot entirely rule out periods of…
