Category Known Issues


Resolved: MyBama Blackboard Learn Channel

Users are encountering various issues accessing or viewing courses in the Blackboard Learn channel in MyBama. While this issue is being resolved, click on the “Access all of your Blackboard Learn Courses” link or go directly to Blackboard: ualearn.blackboard.com Edit: Channel now displays courses for the three most recent semesters, as intended.


Microsoft Office Update Causes Turning Point and PowerPoint Conflict

A recent Microsoft Office update causes Turning Point and PowerPoint to conflict with each other. If TurningPoint gives you the following error message “TurningPoint has detected an open version of PowerPoint. You must close out of PowerPoint before proceeding into ‘PowerPoint Polling,’” please follow these steps: Uninstall Windows Update KB4464577


Black Course Menu Text

After our August 2019 update of UA’s Blackboard Learn system, we have noticed some instances of course menus with black text, which renders it virtually unreadable. The fix for this issue is to go to the Course Management menu, then Customization > Teaching Style Scroll to check settings, the text under “Menu Style” shows it’s…


Blackboard Learn Privacy Notice

Users logging in to Blackboard Learn after recent upgrades may be asked to agree to Privacy Terms and Conditions via a click-through announcement. This announcement is part of Blackboard’s efforts to meet newly required international data privacy regulations, including the European General Data Protection Regulation or GDPR. The GDPR and other data privacy regulations require…


Blackboard Slowness – July 5th, 2019

Many Blackboard customers, included UA, have been experiencing intermittent slowness issues since the morning of Wednesday, July 3rd. Blackboard is aware of the problem and they are working to correct the underlying issue.


Needs Grading option for showing items not included in grading calculations

Needs Grading has a new option for showing items that are not included in grading calculations, which is always unchecked by default. If the “Include in Grade Center grading calculations” setting is not selected for an assignment, test, or other Grade Center column, it will not display in Needs Grading without selecting this new option.…


Non-functional buttons in IE and Edge

Many buttons do not function properly in the unsupported browser Microsoft Edge or Internet Explorer. This includes submit buttons for assignments and toggle arrows when sending email.


Blackboard Learn Privacy Notice

Users logging in to the upgraded Blackboard Learn system for the first time may be asked to agree to Privacy Terms and Conditions via a click-through announcement. This announcement is part of Blackboard’s efforts to meet newly required international data privacy regulations, including the European General Data Protection Regulation or GDPR. The GDPR and other…


Long filenames cause Blackboard Learn errors

Blackboard Learn users should avoid lengthy filenames for content they upload to Blackboard. Keep filenames to under 64 characters to avoid these errors.


People.ua.edu

All people.ua.edu sites are currently down. We will update with more information as we receive it.