Category Announcements


UA Zoom HIPAA and SARS Accounts

IMPORTANT MESSAGE FOR UA ZOOM HIPAA AND SARS ACCOUNTS: Some UA faculty and staff may have received emails or login messages from Zoom inviting them to link the UA single-sign-on account to existing Zoom accounts that use an email alias containing ua.edu. Users with HIPAA-compliant or SARS-integrated accounts, please do not connect your HIPAA-compliant or…


Pearson Scheduled Maintenance – November 20

Pearson will perform scheduled maintenance on Saturday, November 20, 12:00 – 8:00 a.m.. Students will be unable to access Blackboard Learn-integrated Pearson content during the entire maintenance window, including all MyLab, Mastering and MyLabsPlus, Enhanced Revel, MyEnglishLab, and Pearson English Portal content. Additional information is available via the Pearson System Status webpage.


RESOLVED – Known Issue: Respondus 4.0 Test Manager Users Unable to Connect to Server

Update, Friday, October 8 at 9:00 AM: CIT has applied a settings change recommended by Respondus Support. Instructors should follow the revised “How to Publish your Test to Blackboard via Respondus 4” and “How to Export a Blackboard Test to a Word Document” how-to guides in the Respondus Blackboard course. NOTE: This issue does not…


Pearson Scheduled Maintenance – October 23

Pearson will perform scheduled maintenance on Saturday, October 23, 12:00 – 8:00 a.m.. Students will be unable to access Blackboard Learn-integrated Pearson content during the entire maintenance window, including MyLab, Learning Catalytics, Enhanced Revel, MyEnglishLab, and Pearson English Portal content. Additional information is available via the Pearson System Status webpage.


RESOLVED – Known Issue: Turnitin Service Disruption

Turnitin has advised that service has been restored. Instructors or students experiencing issues should contact cit@ua.edu. The incident occurred between the following times: September 28th, 12:54 – 1:36 PM. RESOLVED – As of 12:55 PM Central on Tuesday, Sept 28, Turnitin is currently experiencing a service disruption. Users accessing Turnitin through Blackboard Learn may be…


Continue Learning While Blackboard is Down

Looking for ways to prep for the fall semester while Blackboard is unavailable for scheduled upgrades? Check out the following resources to connect with other instructors and get inspired! Flipgrid Intro Workshop Thu. Aug. 5, 10am – 11am UA is transitioning from VoiceThread to Flipgrid during the Blackboard Learn upgrade. Flipgrid offers a modern, fun…


Blackboard Learn SaaS upgrade information – and a new way to navigate Blackboard Learn

Blackboard is moving to the cloud! August 5 – 13, Blackboard Learn will be unavailable while UA’s instance of Blackboard Learn moves from being hosted in Blackboard’s data centers to being hosted in the cloud, also known as software as a service (SaaS). Moving UA’s Blackboard Learn instance to SaaS allows for flexibility, scalability, resilience…


Panopto Mandatory Recorder Update – July 15

Thursday, July 15 Panopto will require Panopto for Windows and Mac to be upgraded. When prompted, please update your software. Step-by-step guidance and instructions for upgrading on both Mac and PC are available on Panopto’s website.


Panopto Scheduled Maintenance – June 26

On Saturday, June 26, the Panopto Cloud will be updated with the latest features and improvements. These updates will require downtime. We expect up to 4 hours of downtime starting at 8pm Central.


Blackboard Learn Data Center Maintenance – June 11

Blackboard will perform emergency data center maintenance on Friday, June 11. Four hours of downtime can be expected between the hours of 1:00am and 5:00am CDT. Please contact cit@ua.edu if you have questions or need instructional technology assistance.