Update: @12:42 PM: Blackboard is now available. If you experience any issues accessing Blackboard, please submit a request with the Center for Instructional Technology. We will post any new information when we receive it. Blackboard is experiencing unplanned downtime. We are working with Blackboard Support to resolve this issue and we will update this post…
Update September 7, 2022 @ 4:04 PM: Panopto Support resolved the issue. Users should no longer receive error messages while recording/viewing content. Panopto Support is aware of an issue that is impacting Panopto recorder webcasts on roughly half of all customer sites. Customer webcasts using a Panopto recorder may fail to start or fail to…
Support for Blackboard Instructor ends on September 30, 2022. Download the unified Blackboard app now! Blackboard has updated their mobile app experience. The new unified Blackboard app is available for instructors and students. Users get the same modern and intuitive experience in any device, in a single app, with the features Learners and Instructors use the…
Join OIT for a kick-off event on the Quad Sept. 12 from 12:00 – 4:00 pm as part of the 2022 Adobe Celebration Week, Sept. 12-16. All week we’ll feature guest presenters and host workshops focused around the Adobe Creative Cloud Tools. During the 2022 Adobe Celebration Week, we’ll dive into new Adobe offerings that utilize some…
Update 8/22/22 7:10 AM: We now have access to our ticketing system. There will be a delay in responses to email and voicemail requests. Thank you for your patience. The Center for Instructional Technology’s ticketing system is undergoing an unexpected maintenance. There will be a delay in responses to email and voicemail requests. We will…
Update 8/12/2022 3:13 p.m.: This issue has been resolved. We are aware of an issue affecting the Blackboard Mobile app after a recent update. If you are downloading the app for the first time, you may not be able to find the University of Alabama in the institution/workplace search bar. We are working with Blackboard…
Turning has a new name! Our clickers & mobile polling software has been rebranded to PointSolutions and is powered by Echo360. Turning has merged with Echo360 and the software and mobile app have changed their name to PointSolutions. The processes in the desktop software (for instructors) are the same, but with new branding from Echo360. For…
We are working on some behind-the-scenes changes to Blackboard’s course settings in an effort to provide a better user experience. Moving forward, courses will not have default course availability dates associated with their term. This means that courses will not become available/unavailable on a preset date unless manually set by the instructor or department. If…
Some users may have experienced a Blackboard service outage from approximately 9:30 PM Central on June 9 to 12:30 AM Central on June 10. Service was restored around 12:30 AM. When the incident investigation is complete, we will share its results. Contact cit@ua.edu with questions or concerns.
A forthcoming security update for LockDown Browser will affect managed computers running Windows 7 or 8. Officially, these older versions of Windows aren’t supported by LockDown Browser, but Respondus does their best to accommodate these users. Students Students using Windows 7/8 with the “student edition” of LockDown Browser on their personal computers will be fine…
