11:50AM – Box has announced they have identified the root cause and services are returned. Visit status.box.com/ for updates. 11AM – Box has announced a complete service disruption and has confirmed this issue is impacting all Box Services. Users attempting to use Box may see errors and timeouts, but for the most part, services will…
In Blackboard, the Institution page may not be available during a maintenance window starting at 2:00 AM Central on Tuesday, December 12, 2023. This maintenance should last for about an hour. Users may receive a “503 Service Temporarily Unavailable” message, but they should still be able to access their courses. Please contact the Center for…
Hello from your colleagues in CIT! Below you’ll find resources to help with finals and grading. If you need help with instructional technology, including assistance with your exam and grading setup, please contact cit@ua.edu. Resources for Exams and Grading: Testing Tips for Instructors, including ways to avoid common issues Add Accommodations to a Blackboard Test,…
Panopto has announced that it is experiencing a service disruption and that users may experience errors with all aspects of Panopto, including login, recording, playback, editing, browsing, and viewing. Panopto will update this issue announcement by 17-Nov-2023 7PM Central.
Turnitin released a “Resync Grade” feature for instructors to use in the Assignment Inbox. If a student’s grade is not synced to the Grade Center, this should resolve that issue. Here are steps to find this feature: Click on the link for a Turnitin assignment. In the Assignment Inbox, select the More menu (•••). Choose…
CIT is aware of a sporadic issue where some students attempt to access a Turnitin assignment in the Safari browser. Instead of accessing the assignment, students are prompted to login again through a Turnitin interface. Workarounds Students have a couple of options to workaround this issue. 1. Use another browser (Firefox or Chrome). OR 2.…
Resolved @10:00 AM: Turnitin service is restored. CIT is aware of a Turnitin service incident on Thursday, November 2, 2023. During this time, you may find that you are unable to access Turnitin through Blackboard or access reports. We will update this post as we receive more information, or you can track this issue’s progress…
Below, you’ll find announcements and events to assist you with teaching and learning needs. As always, email cit@ua.edu, call 205-348-3532, or stop by A203 Gordon Palmer Hall for assistance with UA’s instructional tech tools. Instructional Tech Resources and Reminders The CIT Knowledge Base is your clearinghouse for tutorials, known issues, and best practices. The Blackboard…
Resolved @2:45 PM: Turnitin Support reports that service has been restored. Turnitin Feedback Studio is currently experiencing an unexpected service incident. Users may have trouble using Turnitin Feedback Studio through Blackboard and receive an error message that says “Sorry, we could not process your request. You are not authorized to access this resource.” We will update…
Update: The Panopto Cloud maintenance has changed to Friday, November 3, 2023. Our site will be down for maintenance from 10:00 pm to 11:30 pm. Please contact the Center for Instructional Technology if you have any questions.
