News


Dec 13 Instructional Technology News

Hello from your colleagues in CIT! We’re wrapping up Fall 2022 with final grades due tonight by 11:59 PM. Below, you’ll find resources to help you close this term and prepare for the next.   Resources for Final Grading:   Grading in Blackboard, including downloading and managing submissions and grades.  Grade Reporting at UA to import grades…


Instructional Technology News

Hello from your colleagues in CIT! Below you’ll find resources to help with finals and grading. If you need help with instructional technology, including assistance with your exam and grading setup, please contact cit@ua.edu.  Resources for Exams and Grading:   Testing Tips for Instructors, including ways to avoid common issues  Add Accommodations to a Blackboard Test,…


Qualtrics will require Duo after Dec. 15

Beginning Thursday, Dec. 15 Duo will be required to access Qualtrics accounts. Users will receive a Duo prompt after logging in with myBama credentials at Qualtrics.ua.edu. Duo is required for many other applications including Box and Microsoft 365. For more information about Duo, visit OIT’s Duo two-factor authentication page.


Access Granted Changes for Spring 2023

The Supe Store’s Access Granted Program Changes Vendors for Spring 2023 Courses Access Granted’s primary vendor is changing from RedShelf to VitalSource for Spring 2023. Links to VitalSource in Blackboard Learn courses may now be labeled Access Granted. With permission from Academic Affairs, a SupeStore support user may access Fall and Spring courses in Blackboard…


Instructional Technology News – November 4, 2022

Hello from your colleagues in CIT! Below you’ll find resources to help with your teaching needs, as well as announcements and workshops. If you need help with instructional technology, please contact cit@ua.edu. Introducing Dr. Karen Burns, CIT’s Assistant Director of Education and Outreach! I am excited to serve in this new role! I have been…


RESOLVED: Pearson MyLabs & Mastering unavailable in Blackboard

Update 11/3/22 10:36 AM: Pearson reports the issue as resolved. RESOLVED: The issue with MyLabs & Mastering customers receiving a 504 error has been resolved. Thank you for your patience We are aware of an issue with Pearson MyLabs & Mastering in Blackboard. Pearson’s status page lists this service disruption starting at 9:44 AM on…


Resolved – Blackboard files error

Update Oct 25 3:24 PM: Blackboard Support reports that the Blackboard files issue was with one of their vendors and is now resolved. If you are still seeing the error, please clear the cache in your internet browser. If the issue persists contact the Center for Instructional Technology. — We are aware of an issue with access…


Known Issue – Courses not Syncing to Blackboard

Update Oct 25 8:45 AM: Events continue to pass through the queue for course creation and enrollment sync. Delays are possible with a large amount of courses being created. — Update Oct 24 4:40 PM: Events are passing through the queue for course creation and enrollment sync. If you are still having issues with this…


RESOLVED – Mediasite Unavailable

Friday October 21, 2022 @ 10:41 AM: At this time, all issues have been resolved relating to Mediasite. If you experience any further issues, please contact UA Online Technical Support. Mediasite is currently unavailable for all users. Mediasite is the video platform used in UA Online and Early College courses. An update to the platform…


Known Issue: Old Turnitin assignments unsupported

In May 2022, we updated the method used for connecting Blackboard to Turnitin. This update brought some user interface changes and allows for more system updates in the future. Turnitin Support has confirmed that their support for the previous Turnitin tool ended on August 31, 2022. For more information about these changes, please visit our…


Loading