Update Oct 25 3:24 PM: Blackboard Support reports that the Blackboard files issue was with one of their vendors and is now resolved. If you are still seeing the error, please clear the cache in your internet browser. If the issue persists contact the Center for Instructional Technology. — We are aware of an issue with access…
Update Oct 25 8:45 AM: Events continue to pass through the queue for course creation and enrollment sync. Delays are possible with a large amount of courses being created. — Update Oct 24 4:40 PM: Events are passing through the queue for course creation and enrollment sync. If you are still having issues with this…
Friday October 21, 2022 @ 10:41 AM: At this time, all issues have been resolved relating to Mediasite. If you experience any further issues, please contact UA Online Technical Support. Mediasite is currently unavailable for all users. Mediasite is the video platform used in UA Online and Early College courses. An update to the platform…
In May 2022, we updated the method used for connecting Blackboard to Turnitin. This update brought some user interface changes and allows for more system updates in the future. Turnitin Support has confirmed that their support for the previous Turnitin tool ended on August 31, 2022. For more information about these changes, please visit our…
LockDown Browser for Mac, version 2.0.9.02, has been released. This release contains improvements to security and minor bug fixes. Existing installs of LockDown Browser will NOT be auto-updated at this time. To obtain the latest version (2.0.9.02) use the “Check for Update” feature or run the full installation program. Respondus Lockdown Browser can be downloaded…
LockDown Browser for Windows, version 2.0.9.04, has been released. This release includes accessibility improvements, a new search function, and security improvements. Existing installs of LockDown Browser will be auto-updated shortly. To obtain the latest version (2.0.9.04) run the full installation program.
Hello from your colleagues in CIT! We hope that your semester is going well. Below you’ll find resources to help with your midterm grading, as well as announcements and workshops. If you need help with instructional technology, please contact cit@ua.edu. For IT-related needs, email itsd@ua.edu. Midterm grades due Wednesday, Oct 5 at 11:59 PM Midterm grades…
We are aware of an issue with students using the Respondus Lockdown Browser app on an iPad. Students may receive an error message, in Blackboard, that says “Either you are not logged in or you do not have the appropriate privileges to perform this action. You may have access to other parts of the course.”…
Students may encounter an error on a Mac computer regarding the “SSInvitationAgent”. The error message prompts users to go into their Sharing settings to uncheck boxes. This action may not resolve the issue. Respondus Support posted alternative steps to resolve the SSInvitationAgent error. We have tested the linked steps and it resolved the issue. Respondus…
Turnitin engineers are aware of an issue where students are not able to access all the peer reviews they received from their assignment inbox. Turnitin will launch either the first peer review or self-review only. As a workaround, please launch the first peer review from the assignment inbox and use the navigation arrows at the…
