News


Resolved – AWS issue causes error message

Resolved: This issue was resolved around 5:45 PM on 6/13/23. We are aware of an Amazon Web Services (AWS) degradation that is impacting some of our tools accessed through Blackboard. Users may receive an error message when attempting to launch various third-party tools. CIT is working with Blackboard Support and monitoring the AWS service page.…


RESOLVED – People.ua.edu Unavailable

Update 6/13/2023: This issue has been resolved. CIT is aware that people.ua.edu website is unavailable at this time. Users are receiving a “404 Error – Page not found” message when attempting to access the site. We are working with support to resolve this issue and will update this page with any new information. If you…


June 9 Instructor Instructional Technology News

Hello from your Center for Instructional Technology! Below, you’ll find announcements and events to assist you with teaching and learning needs. Changes to Third-Party Integrations in Blackboard Learn  Anthology, Blackboard’s parent company, has announced a major change in the methods used to connect third-party tools to Blackboard Learn (examples: publisher resources, digital textbooks, and most…


Known Issue – Panopto for Mac updates July 20

CIT is aware of an upcoming Panopto update affecting Mac users and the Panopto desktop application. Panopto for Mac is upgrading to version 13.0.0. This version will require at least macOS 11. This means those using macOS 10.15 or older will be required to upgrade to macOS 11 or newer. This upgrade will be applied…


Simple Syllabus Common Questions

The Center for Instructional Technology is the support contact for UA’s new syllabus tool, Simple Syllabus. Here are some answers to the most common questions: Syllabi “due date” notifications are sent a week before, the day of, and a week after a term starts, even if a particular section does not meet until later in…


May 12 Instructional Technology News

May 12 Instructor News from the Center for Instructional Technology  Hello from your Center for Instructional Technology! Below, you’ll find announcements and events to assist you with teaching and learning needs.   Global Accessibility Awareness Day Join colleagues from across campus and around the world to celebrate the 12th annual Global Accessibility Awareness Day, Thursday, May…


Known Issue – Gradescope Maintenance 6-11

The Gradescope website will undergo maintenance on Sunday 11th June at 10:00 AM -10:30 AM CT. During this time, all features of Gradescope will not be accessible. Users accessing the service via an integration, or through our mobile app, will also be unable to do so.  


Known Issue – Blackboard error message

Some off-campus users are receiving an error message when attempting to access Blackboard. We are in contact with Blackboard Support and will update this post as we receive more information. If you are unable to access Blackboard, please visit our Knowledge Base article: Blackboard Server Error Troubleshooting. If you have any questions, please contact CIT…


April 28 Instructional Technology News

Hello from your Center for Instructional Technology! Below, you’ll find announcements and events to assist you with teaching and learning needs.   Summer and Fall 2023 Syllabi in Simple Syllabus   UA’s new online syllabus platform, Simple Syllabus, launched April 17. All sections must have a syllabus published in Simple by the first day of classes.…


Known Issue- Blackboard Server Error April 25-26

Update (4/26 @ 2:30 PM): This issue has been resolved, but some users may still experience problems accessing our Blackboard site. Blackboard Support has provided reasoning for temporary issues after yesterday’s global DNS issue: …the DNS server propagation process may not have completed for those who are connected to certain Internet Service Providers (ISPs). However, please…


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