Category Known Issues


Collaborate – April 17

10:00 a.m. CDT – Some Collaborate users are experiencing connection timed out messages when attempting to join sessions. Users already connected to sessions should not be affected. Collaborate DevOps isĀ  working to investigate and resolve this issue


Turnitin – March 29

The Turnitin system is experiencing sporadic outages that began around 7:00 AM this morning. Turnitin Status updates can be found on Twitter.


3/28 Turnitin issue

Turnitin reported that users had difficulty viewing paper submissions from 7:45 AM to 11:55 AM on March 28.


Collaborate Outage – 4-5 a.m. 3/20

Blackboard engineers will be performing maintenance on the data center that hosts UA’s instance of Blackboard Collaborate between 4-5 a.m. CDT March 20. The Collaborate system will be unavailable during this time.


Turnitin Issue 3/02

Some users may have experienced a problem accessing or submitting to Turnitin today between 12:09 – 1:09 pm.


Turnitin Slowness 2/16

The Turnitin system experienced slowness and brief periods of unavailability from 11: 50 AM until 1:30 PM on Friday, February 16.


Box View and Excel files

Inline grading in Blackboard via Box View does not allow for commenting on Excel files at this time.