Category: Known Issues


Import of course cartridge or content results in course name change

When a course cartridge or course content is imported into a Blackboard course, there is a slight possibility that the course name may change to the name of the publisher or previous course. Please contact our office to request a fix for the name of the course.


Observer access to a Blackboard course

The option to select not to allow observers for a Blackboard course changes to yes. The work around is to put items that observers should not view into content areas and to select “deny observers” for those content areas in the course menu.


Using HAWKES Learning through Blackboard

Students using the math program from HAWKES Learning should use Firefox or Chrome when opening this program through their Blackboard course.


Blackboard wiki errors

Some students received errors when adding or editing content on Blackboard wikis. A support ticket has been opened with Blackboard about this issue.


Blackboard exam submits early or student unable to save exam questions

A sporadic issue in Blackboard has been reported that causes some Blackboard-delivered exams to be submitted before they are completed. This issue has impacted a small number of students taking some exams. Blackboard support technicians are continuing to work on this issue. An error statement about no start time can be found at the top of the…


Edge browser not supported for Blackboard

The Edge browser is not a supported browser for Blackboard. Issues have been reported related to the upload of files and the use of any tools that require Java.